Change Champions Recent seminars

Giving Difficult Feedback

3 November - 3 November 2017
Subiaco, WA, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

 Everyone struggles to give feedback and especially when it’s less then positive.  If you have direct reports, your objective  in giving feedback is to help them learn and grow...and maintain a positive work place culture. 

 Giving feedback effectively allows the team and the organization to be successful.  It is a core skill for everyone in a supervisory, leadership or management position.

Objectives

Over 3 hours we will:

 Discuss the impact for you and your team/organization when giving feedback both positive and not so positive

 Identify best practice approaches to giving feedback

 Hear about some tools that might be useful in preparing for and giving feedback

 Practice using tools and techniques to improve how you give feedback

"Excellent oppportunity for "reflective practice" time and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector  

REGISTER NOW!  Book your place now at https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-37143549356

Workshop can be run at your facility, including rural and remote areas at reasonable rates. References from satisfied clients available on request.



 

How to Build Resilient Teams at Work

2 November - 2 November 2017
Subiaco, WA, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

  •  Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
  • Understand the 7 components of the R@W® Team Model
  • Assess your current team resilience.
  • Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
  • Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
  • Using a structured framework, develop an action plan for improving your team resilience at work.

  REGISTER ON LINE NOW AT EVENTBRITE if you are paying on a credit card

https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-37143629596

"Excellent oppportunity for "reflective practice"tim and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector    


 

Health Care Redesign with Lauri OBrien

24 December - 1 November 2017
To be Agreed, ACT, Australia

Program PDF


Lauri O’Brien is an expert in process redesign.  Find out more about Lauri’s experience at http://healthcareredesign.com.au/

 

  •  Specialising in “Rapid Improvement “events.
  • A unique technique to FastTrack reform in your organisation.
  • Whole of service redesign, including scoping diagnostics, solution design, implementation and sustainability embedding capability in your staff for the future.
  • Including key tools: Big picture mapping, process mapping, analysing data, Standard work, Five S, Visual management.

 

DOWNLOAD THE FLIER NOW 


 

How to Build Resilient Teams at Work

26 October - 26 October 2017
Adelaide, SA, Australia

Program PDF


BOOK NOW AT EVENTBRITE - PLACES LIMITED

 https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-37235844413

Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

 - Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
 - Understand the 7 components of the R@W® Team Model
 - Assess your current team resilience.
 - Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
-  Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
 - Develop an action plan for improving your team resilience using a structured framework.

This workshop is ideal for

Managers, emerging managers, team leaders and anyone else who is interested in building resilience in their team.

  •  You might have just been through or about to go through a transformational change or restructure
  •  Perhaps your one exhausting constant is continuous change
  •  You may be feeling the pressure of tight deadlines or just not enough time to do everything
  •  Maybe you are constantly under the pump  to do more with less or feeling the heat from competing   demands and unrealistic expectations.

"Very informative,thought provoking and encouraging that building a resilient team is achievable" - Manager, Local Government, NSW.

"Excellent oppportunity for "reflective practice"tim and to develop confidence in managing our team", Service Manager, Mental Health Sector, NSW 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team",  Manager, Disability Service Sector, NSW  

"Realistic conversation...great takeaways",  Service Delivery Team Leader, SA

 Visit http://www.changechampions.com.au to download the flier or email us at info@changechampions.com.au or phone or SMS 0467635150.

This workshop is available at your facility including for those in rural and remote areas at reasonable prices.  Ask us for more details.



 

How to Build Resilient Teams at Work

18 October - 18 October 2017
Melbourne, VIC, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

 - Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
 - Understand the 7 components of the R@W® Team Model
 - Assess your current team resilience.
 - Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
-  Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
 - Develop an action plan for improving your team resilience using a structured framework.

This workshop is ideal for

Managers, emerging managers, team leaders and anyone else who is interested in building resilience in their team.

  •  You might have just been through or about to go through a transformational change or restructure
  •  Perhaps your one exhausting constant is continuous change
  •  You may be feeling the pressure of tight deadlines or just not enough time to do everything
  •  Maybe you are constantly under the pump  to do more with less or feeling the heat from competing   demands and unrealistic expectations.

"Very informative,thought provoking and encouraging that building a resilient team is achievable" - Manager, Local Government, NSW.

"Excellent oppportunity for "reflective practice"tim and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector   

This workshop is available at your facility including for those in rural and remote areas at reasonable prices.  Ask us for more details.  Coaching also available for individuals in crisis.


 

Giving Difficult Feedback

15 September - 15 September 2017
Sydney, NSW, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

Everyone struggles to give feedback and especially when it’s less then positive. If you have direct reports, your objective in giving feedback is to help them learn and grow...and maintain a positive work place culture.

Giving feedback effectively allows the team and the organization to be successful. It is a core skill for everyone in a supervisory, leadership or management position.

 

Objectives

Over 3 hours we will:

Discuss the impact for you and your team/organization when giving feedback both positive and not so positive

Identify best practice approaches to giving feedback

Hear about some tools that might be useful in preparing for and giving feedback

Practice using tools and techniques to improve how you give feedback

 

"Excellent oppportunity for "reflective practice" time and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector  

"Highly recommend for all line managers, people in leadership roles who are required to give feedback" -Clinical Nurse, SA 

 

REGISTER NOW!

https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-36432865682

 

Workshop can be run at your facility, including rural and remote areas at reasonable rates. References from satisfied clients available on request.

 


 

Manage Your Energy Rather Than Your Time

14 September - 14 September 2017
Sydney, NSW, Australia

Program PDF


How much time do you allocate to managing your energy every day?

Time management alone, doesn’t always allow for contingency, emergency or bushfire planning. Like, the call from your boss to meet in their office “right now”, or the key staffer down with the flu, the “drop everything” urgent report that was originally due next week or the “he said, she said” that you have been asked to step in and sort out with your usual impartial efficiency etc.

It’s no surprise that many managers and teams go home from work stressed, grumpy and exhausted from basically managing a world of distractions from the main game ie getting the job done to the best of our ability. That deflation and perhaps a little letting off steam about the work day may not bring much joy to the family dinner table.

This workshop practically focuses on how we use our energy and provides tips and insights into how we can be more productive by better managing our energy rather than our time.

 

REGISTER NOW! 

https://www.eventbrite.com.au/e/manage-your-energy-rather-than-your-time-tickets-36432423359

 

This workshop can be run at your facility ie in metropolitan, regional, rural and remote centres in any state or territory.


 

Managing Up or How to Help Your Boss Add Value to Your Work

14 September - 14 September 2017
Sydney, NSW, Australia

Program PDF


Ever bounced into your boss’ office to eagerly report on project progress, only to be met with a quizzical stare? Ever been stopped mid-sentence by a boss who has no idea what you are talking about? Ever been asked to cut to the chase when you thought you were actually giving a brief summary? Do you feel that at times, your boss isn’t really interested in what you have to say? Feel a bit anxious when you go into a meeting with your boss?

In this workshop, you will

 

  •  Understand the broader context in which your boss works and what is important to them as a leader and manager.
  • Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.
  • Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.
  • Build confidence and mutual respect in presenting information to your busy boss to elicit a considered, timely and appropriate response.

 


 

How to Build Resilient Teams at Work

13 September - 13 September 2017
Sydney, NSW, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

  •  Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
  • Understand the 7 components of the R@W® Team Model
  • Assess your current team resilience.
  • Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
  • Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
  • Using a structured framework, develop an action plan for improving your team resilience at work.

  REGISTER ON LINE NOW AT EVENTBRITE if you are paying on a credit card

https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-35475045817 

"Excellent oppportunity for "reflective practice"tim and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector   


 

Giving Difficult Feedback

7 September - 7 September 2017
Melbourne, VIC, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

Everyone struggles to give feedback and especially when it’s less then positive. If you have direct reports, your objective in giving feedback is to help them learn and grow...and maintain a positive work place culture.

Giving feedback effectively allows the team and the organization to be successful. It is a core skill for everyone in a supervisory, leadership or management position.

 

Objectives

Over 3 hours we will:

Discuss the impact for you and your team/organization when giving feedback both positive and not so positive

Identify best practice approaches to giving feedback

Hear about some tools that might be useful in preparing for and giving feedback

Practice using tools and techniques to improve how you give feedback

 

"This workshop gives time for deep engagement and explanation of this challenging topic" - University Manager, NSW

"Highly recommend for all line managers, people in leadership roles who are required to give feedback" -Clinical Nurse, SA 

 

REGISTER NOW!

https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-36344916624

 

Workshop can be run at your facility, including rural and remote areas at reasonable rates. References from satisfied clients available on request.


 

Managing Up or How to Help Your Boss Add Value to Your Work

6 September - 6 September 2017
Melbourne, VIC, Australia

Program PDF


Ever bounced into your boss’ office to eagerly report on project progress, only to be met with a quizzical stare?  Ever been stopped mid-sentence by a boss who has no idea what you are talking about? Ever been asked to cut to the chase when you thought you were actually giving a brief summary?  Do you feel that at times,  your boss isn’t really interested in what you have to say?  Feel a bit anxious when you go into a meeting with your boss? 

 In this workshop, you will

  •   Understand the broader context in which your boss works and what is important to them as a leader and manager.
  • Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.
  •  Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.
  • Build confidence and mutual respecting in presenting information to your busy boss to elicit a considered, timely and appropriate response.

 

 REGISTER NOW AT EVENTBRITE https://www.eventbrite.com.au/e/managing-up-or-how-to-help-your-boss-add-value-to-your-work-tickets-34998199557


 

Manage Your Energy, Rather Than Your Time

6 September - 6 September 2017
Melbourne, VIC, Australia

Program PDF


How much time do you allocate to managing your energy every day?

Time management alone, doesn't always allow for contingency, emergency or bushfire planning.  Like, the call from your boss to meet in their office "right now", or the key staffer down with the flu, the "drop everything" urgent report that was originally due next week or the "he said she said" that you have been asked to step in and sort out with your usual impartial efficiency etc. 

It's no surprise that many managers and teams go home from work stressed, grumpy and exhausted from basically managing a world of distractions from the main game ie getting the job done to the best of our ability.  That deflation and perhaps a little letting off steam about the work day may not bring much joy to the family dinner table. 

If only we could shift our thinking from managing our time to managing our energy.

Join us for this three hour workshop (09.30-12.30)


 

Manage Your Energy Rather Than Your Time

25 August - 25 August 2017
Adelaide, SA, Australia

Program PDF


How much time do you allocate to managing your energy every day?

Time management alone, doesn't always allow for contingency, emergency or bushfire planning.  Like, the call from your boss to meet in their office "right now", or the key staffer down with the flu, the "drop everything" urgent report that was originally due next week or the "he said she said" that you have been asked to step in and sort out with your usual impartial efficiency etc. 

It's no surprise that many managers and teams go home from work stressed, grumpy and exhausted from basically managing a world of distractions from the main game ie getting the job done to the best of our ability.  That deflation and perhaps a little letting off steam about the work day may not bring much joy to the family dinner table. 

If only we could shift our thinking from managing our time to managing our energy.

Join us for this three hour workshop (09.30-12.30)

REGISTER NOW at EVENTBRITE 

https://www.eventbrite.com.au/e/manage-your-energy-rather-than-your-time-tickets-34352589520  


 

Giving Difficult Feedback

24 August - 24 August 2017
Adelaide, SA, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

Everyone struggles to give feedback and especially when it’s less then positive.  If you have direct reports, your objective  in giving feedback is to help them learn and grow...and maintain a positive work place culture. 

Giving feedback effectively allows the team and the organization to be successful.  It is a core skill for everyone in a supervisory, leadership or management position.

REGISTER NOW! at EVENTBRITE!  

https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-34351934561


 

Giving Difficult Feedback

23 August - 23 August 2017
Port Augusta, SA, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

 

Everyone struggles to give feedback and especially when it’s less then positive. If you have direct reports, your objective in giving feedback is to help them learn and grow...and maintain a positive work place culture.

 

Giving feedback effectively allows the team and the organization to be successful. It is a core skill for everyone in a supervisory, leadership or management position.

 

Objectives

Over 3 hours we will:

Discuss the impact for you and your team/organization when giving feedback both positive and not so positive

Identify best practice approaches to giving feedback

Hear about some tools that might be useful in preparing for and giving feedback

Practice using tools and techniques to improve how you give feedback

 

REGISTER NOW!  If you are paying by credit card please register at EVENTBRITE https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-33844162802

 

For more information, download the flier at http://www.changechampions.com.au or email info@changechampions.com.au or phone 047635150.

 

Workshop can be run at your facility, including rural and remote areas at reasonable rates.

 

References from satisfied clients available on request.

 

 

 


 

How to Build Resilient Teams at Work

22 August - 22 August 2017
Port Augusta, SA, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

  •  Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
  • Understand the 7 components of the R@W® Team Model
  • Assess your current team resilience.
  • Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
  • Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
  • Using a structured framework, develop an action plan for improving your team resilience at work.

  REGISTER ON LINE NOW AT EVENTBRITE if you are paying on a credit card

https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-33843417573 

"Excellent oppportunity for "reflective practice" time and to develop confidence in managing our team", Service Manager, Mental Health Sector 

"..most valuable in assisting and guiding new placed manager role with realistic and positive ways to maintain a resilient team.."  Manager, Disability Service Sector 


 

How to Build Resilient Teams at Work

24 July - 24 July 2017
Melbourne, VIC, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will:

  •  Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
  • Understand the 7 components of the R@W® Team Model
  • Assess your current team resilience.
  • Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
  • Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
  • Using a structured framework, develop an action plan for improving your team resilience at work.

  REGISTER ON LINE NOW AT EVENTBRITE if you are paying on a credit card

https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-34944025521 


 

Giving Difficult Feedback

23 May - 23 May 2017
North Ryde, NSW, Australia

Program PDF


About This Workshop

This workshop, based on content from the prestigious Harvard Business Review is designed to build your confidence and skills to be able to deliver difficult feedback effectively.

Everyone struggles to give feedback and especially when it’s less then positive.  If you have direct reports, your objective  in giving feedback is to help them learn and grow...and maintain a positive work place culture. 

Giving feedback effectively allows the team and the organization to be successful.  It is a core skill for everyone in a supervisory, leadership or management position.

Objectives

Over 3 hours we will:

Discuss the impact for you and your team/organization when giving feedback both positive and not so positive

Identify best practice approaches to giving feedback

Hear about some tools that might be useful in preparing for and giving feedback

Practice using tools and techniques to improve how you give feedback

 REGISTER NOW at EVENTBRITE!  

https://www.eventbrite.com.au/e/giving-difficult-feedback-tickets-32142502089

For more information, download the flier 


 

How to Build Resilient Teams at Work

22 May - 22 May 2017
North Ryde, NSW, Australia

Program PDF


Based on the work of acclaimed organisational psychologist and author Kathryn McEwen’s R@W® Team Model, in this full day PRACTICAL workshop we will: 

  • Discuss the challenges that come with constant change and uncertainty at work and how they impact on the team, including team and individual morale and productivity.
  • Understand the 7 components of the R@W® Team Model
  • Assess your current team resilience.
  • Using the 7 components of the R@W® Team Model, participate in activities to identify opportunities to address specific gaps and improve team resilience.
  • Consider how you can overcome difficulties to create positive energy in your team and use that energy to make a difference
  • Using a structured framework, develop an action plan for improving your team resilience at work.

 REGISTER ON LINE NOW AT EVENTBRITE

https://www.eventbrite.com.au/e/how-to-build-resilient-teams-at-work-tickets-32178091538

PLEASE USE EVENTBRITE TO REGISTER IF YOU ARE PAYING BY CREDIT CARD  


 

Newsletter May 2017

16 May - 16 May 2017
Melbourne, VIC, Australia

Program PDF


Downloads


In this edition:

  •  Telstra Health’s Outcomes from Queue Management Implementation
  •  SA Chronic Disease Hospital Avoidance
  •  Experience of using mobile devices at the point of care
  •  Giving Difficult Feedback workshops – places still available next week in North Ryde
  • Manage Your Energy Rather than Your Time workshops
  • ANZICS Deteriorating Patient Quality and Safety Conference
  • Queensland Health Zika Mozzie Seeker Project
  • How to Build Resilient Teams at Work
  • UK Remote Assessment for Older People Using Smart Glasses
  • Worth a Read….innovations from the journals
  • Care Closer to Home in Canada
  • Victorian Maternity Health Records

 

Introduction to Servant Leadership

4 May - 4 May 2017
Melbourne, VIC, Australia

Program PDF


Servant Leadership is an organisational culture change methodology that turns conventional hierarchical leadership and management on its head.  Servant Leadership is about leaders and managers respecting their people as valuable resources.  The role of a servant leader is to “inspire and equip” those that they influence to be able to create a better and more sustainable future for both the organisation and its people. 

In this workshop, we will examine Servant Leadership as a methodology, and from the perspectives of applicability and viability for your organisation.

We will cover:

  • Very brief history of Servant Leadership
  • What Servant Leadership is and isn’t
  • Pros and cons of adopting a Servant Leadership methodology
  • Impact for people on work styles, leadership styles, followership, performance etc within and beyond the organisation, department of team      
  • Servant Leader behaviours
  • Overview of how to implement Servant Leadership in your organisation
  • Where and how to start
  • Includes discussion of case studies and lessons learnt.

 DOWNLOAD the flier here or REGISTER NOW at  https://www.eventbrite.com.au/e/introduction-to-servant-leadership-tickets-32397247038


 

January 2017 Newsletter

11 January - 11 January 2017
Anywhere, ACT, Australia

Downloads


Download our January 2017 Newsletter Now

 

A Healthy Hospital is a Happy, Safer and More Productive Place for Care

12 October - 13 October 2016
Richmond, VIC, Australia

Program PDF


Downloads


Addressing the hot topic of 2016.

The seminar showcases successful initiatives that have positively impacted on quality, safety and performance by improving workforce and organisational culture.

ConfirmedBernie Harrison, Directorf, Improvement Academy, Australian Council on Healthcare Standards 

Prof David Watters OBE, University Hospital Geelong and Deakin University, VIC

Dr Victoria Atkinson, Group General Manager,  Clinical Governance and Chief Medical Officer, St Vincents Health Australia, VIC 

Janelle HearnPrincipal Project Manager - Occupational Violence and Bullying and Harassment Projects,Worker Health and Wellbeing, Health Service Programs Branch, Department of Health and Human Services, VIC 

Dr Mark O'Brien, Medical Director, Cognitive Institute 

Kathryn McEwen, Managing Director, Working with Resilience 

Ashleigh Smith, Human Synergistics Australia

Adj Prof Kylie Ward, CEO, Australian College of Nursing  

 


 

Change Champions & Associates October 2016 Newsletter

26 September - 26 September 2016
Anywhere, ACT, Anywhere

Downloads


In this edition:

 

  • # Fixit: The Ryde Hospital Fracture Clinic Redesign Project
  • Metro South Queensland Innovation Centre
  • Hip Fracture Clinical Care Standard
  • NSW Cancer Institute Innovations Conference - link to presentation downloads
  • Catherine Lothian's Book Review - How to Thrive in a Challenging Job by Kathryn McEwen
  • Worth a Read including link to Helen Bevan Blog, Lean in Healthcare research and Patient Activation Measure
  • Resilience Work Assessments..... and a whole lot more 

 


 

Change Champions Newsletter July 2016

30 June - 30 June 2016
Anywhere, ACT, Australia

Downloads


Download your copy of the July Newsletter here

 

Building a Stronger Network-Strategies for developing your MP4 Service

8 June - 10 June 2016
Medlow Bath, NSW, Australia

Program PDF


Accommodation

Take advantage of the best available price on accommodation at the beautiful Hydro Majestic Hotel.

For delegates attending MP4 Kids, please phone the Hydro Majestic on (02) 4782 6885 and quote

NSW08JUN

The code is valid for bookings for stays between 06/06 – 09/06. 


 

The Hospital After Hours

23 May - 23 May 2016
Sydney, NSW, Australia

Program PDF


Downloads


Invited Guests 

Dr Robert Herkes, Clinical Director, Australian Commission on Safety and Quality in Health Care 

A/Prof David Storey and Marghie Murgo, Clinical Excellence Commission, NSW 

Dr Peter Sivey, Senior Lecturer, Department of Economics and Finance, LaTrobe University, VIC 

 


 

Preventing Unnecessary Hospital Emergency Department Transfers for Older People

5 May - 6 May 2016
Albert Park, VIC, Australia

Program PDF


Downloads


Invited Guests

Simone Corin, Director, Health Programs, Department of Health, VIC 

A/Prof Glenn Arendts,  Centre for Clinical Research in Emergency Medicine, University of Western Australia

Dr Chris Bollen, General Practitioner, Oakden Medical Centre, SA, Director, BMP Consulting 

Dr Ellen Burkett, Staff Specialist, Emergency Department, Princess Alexandra Hospital| Metro South Health, QLD

A/Prof Michael Montalto, Director HITH Programs, Epworth Hospital and Royal Melbourne Hospital 

Prof Marianne Wallis, University of Sunshine Coast, Queensland 

This seminar has been accredited for 12 ACEM CPD points  


 

Change Champions Newsletter May 2016

20 April - 20 April 2016
Melbourne, VIC, Australia

Downloads


In this edition, 

  •  Telehealth and Aged Care Working Hand in Hand in NSW
  • The TENCS Model: Organisational Reslience at Townsville Hospital and Health Service
  •  3D ‘dementia-friendly home’ app to assist carers and empower people living with dementia
  •  Eliminating Crusted Scabies from Remote Indigenous Communities
  •  The Australian Centre for the Medical Home
  •  Closing the Loop—a pathway for medical imaging reports
  •  Survivorship Care Plans Toolkit
  •  Evaluating the Transferability of Innovative Models of Care
  •  Adult Antibiotic Guideline for Severe Sepsis And Septic Shock
  •  Canada’s Targeted Medication Safety Best Practices for Hospitals
  •  SafeMedcationUse.ca

 


 

Health Literacy

11 March - 11 March 2016
Melbourne, VIC, Australia

Program PDF


Downloads


In this seminar, speakers will cover

  • Statewide or organisation wide approaches to improve access to care and patient safety by systematically embedding health literacy into strategy and operations.
  • Value and build the capacity of consumers and carers to contribute to the development of health literacy initiatives.
  • Showcase programs where health literacy is effectively integrated into planning, implementation and evaluation.
  • Showcase the impact of education programs to improve health literacy for care providers on:
  • Communication capability
  • Specific patient groups
  • Share information novel tools and resources that have been successfully used to improve health literacy.
  • Useful, culturally appropriate information about health and health care for consumers and carers 

 

Improving Consumer and Carer Engagement in Healthcare

29 February - 29 February 2016
Melbourne, VIC, Australia

Program PDF


Downloads


This day event will showcase innovations in health care service delivery that align with National Safety and Quality Health Service Standard 2: Partnering with Consumers 

Confirmed Speakers

Nicola Dunbar, Australian Commission for Safety and Quality in Health Care

Alan Lilly, Chief Executive, Eastern Health, VIC 


 

Change Champions and Associates Newsletter February 2016

30 January - 30 January 2016
Melbourne, VIC, Australia

Downloads


 
 
February  2016 Newsletter Out Now!
Click on Downloads to access and share with your colleagues  
 


 

Change Champions December 2015 Newsletter

29 November - 29 November 2015
Melbourne, VIC, Australia

Downloads


In this edition....

Summaries of innovation projects

 Resident transfers from aged care facilities to emergency departments: Can they be avoided?

  • NSW Trauma App
  • Queensland’’s Digital Hospital
  • Investigating the relationship between emotional intelligence and transformation leadership in Nurse Managers
  • Embedding Consumer Engagement in Organisational Governance — Moving Consumers on Committees from Tokenistic to Having an Impact
  • UK Report Alcohol’s Impact on Emergency Services

 

Outpatients: Accelerating Flow and Improving Service Integration

19 October - 20 October 2015
Brisbane, QLD, Australia

Program PDF


Downloads


This seminar showcases innovation projects including

  •  clinical prioritisation
  • centralised and electronic referral management
  • OPD administration efficiency
  • redesign, change management and models of care
  • wait list reduction
  • data quality
  • and much much more ........
 
REGISTER NOW!

 

Preventing Hospital Acquired VTE

16 October - 16 October 2015
Melbourne, VIC, Australia

Program PDF


Change Champions & Associates is one among 200 organisations across 60 countries that is supporting World Thrombolysis Day. 

This event is a one day showcase of initiatives that have been designed to prevent hospital acquired venous thromboembolism.If you are involved in an innovation project and you would like to be considered to speak at this event, please email us at info@changechampions.com.au

Confirmed Speakers

Dr Kerry Hitos Executive Director, Westmead Research Centre for the Evaluation of Surgical Outcomes, NSW on VTE prophylaxis, patient experience and post discharge issues

Helen Stark, Australian Commission for Safety and Quality in Health Care on NIMC audit, update on use of VTE section in various jurisdictions and update on electronic environment for VTE prophylaxis.

Lesley Everest, VTE Prevention Nurse, Lakes District Health Board, NZ on achievements with VTE prevention 

Richard Oakham,  Nurse Manager, Gold Coast University Hospital, QLD on web based auditing, real time feedback and reporting outcomes including VTE prophylaxis 

A/Prof Mark Yates, Geriatrician, Ballarat Health Services, VIC on managing system change to improve VTE

Dr David Rankin, Medibank on patient safety and adverse events including VTE.

REGISTRAT IONS OPEN


 

Resilience at Work Accreditation with Kathryn McEwen

2 October - 2 October 2015
Melbourne, Sydney, Brisbane, Perth, VIC, Australia

Program PDF


Accreditation in the Resilience at Work Scale (R@W) offers a powerful tool for change agents, coaches, counselors, OD practitioners, trainers and psychologists.

It is valuable for:

• Building individual and team resilience and performance

• Coaching and counseling for personal resilience in challenging work environments

• Organisational assessment of, and research into, employee performance and well-­being.

This full day workshop runs from 9.00-16.30 at inner CBD venues in:

  •  Melbourne, 5th August 2015
  • Sydney, 20th August 2015
  • Brisbane 10th September 2015
  • Perth, 2nd October, 2015 

 


 

Qualitas Consortium 2nd Australasian Productive Series Conference

16 September - 16 September 2015
Sydney, NSW, Australia

Program PDF


  • Are you implementing a productive series program?
  • Are you thinking of embarking on a Productive Series Journey?

Join us for a practical one day conference to hear the experiences, share the learnings, discover implementable solutions from or just network with those are already involved in the Productive Journey with -

  • Productive Ward

  • Productive Mental Health Ward

  • Productive Operating Theatre

  • Productive Community Services

  • Productive Leader


 

Medication Safety and Mental Health

20 August - 20 August 2015
Melbourne, VIC, Australia

Program PDF


Confirmed invited speakers include:

Dr Daniel O'Connor, Deputy Chief Psychiatrist, Department of Health and Human Services VIC

Danielle Keogh, Mental Health Commission, NSW 

A/Prof Naren Gunja, Westmead Hospital, NSW

 

 

 


 

Medication Safety and Mental Health Registrations

19 August - 20 August 2015
Melbourne, VIC, Australia

Join us in a practical one day seminar for health professionals, program managers consumers and interested others to hear the experiences and share the learnings around the challenging issues of medication safety and mental health including.

 

· Medication reconciliation in mental health and well being, including dementia

 

· Benefits and risks of all psychotropic medications, including their use in dementia

 

· Collaborations with consumers about their medications, discussion about effects, possible side effects, medication reviews

·         Empowering consumers by including them in the medicines discussion team

 

· Off-label use of medicines

 

· Standardised systems and processes including documenting medicines management across the range of settings

 

· Privacy, confidentiality and legislation.

 

CALL FOR ABSTRACTS AND REGISTRATIONS NOW OPEN


 

Integrated Care for Older People Delivered When Where and How They Need It

22 May - 23 May 2015
Melbourne, VIC, Australia

Downloads


 

 


 

Working Effectively with People Experiencing Family Estrangement - A practical approach for health & welfare professionals

30 April - 1 May 2015
Melbourne, VIC, Australia

Program PDF


Download the program for detailed information about this important workshop in an area that is often poorly understood and the extent of its impacts on mental health, social functioning and quality of life, particularly at the end of life, frequently ignored.

Learning Objectives

  • Increase awareness and identification of family estrangement in daily work (prevalence and types of estrangement)
  • Increase empirical and theoretical knowledge about family estrangement (cause and experience of family estrangement)
  • Learn basic principles and practice skills for work with estranged persons
  • Encourage articulation and analysis of own values, beliefs and ideas about estrangement, and critically reflect on possible impacts on clinical work
  • Promote identification of, as well as discussion and problem solving in response to, ethical issues

 


 

Change Champions and Associates Newsletter February 2016

30 January - 30 January 2015
Melbourne, VIC, Australia

Downloads


Download now

 

2nd Qualitas Australasian Productive Series Conference

29 November - 30 November 2014
Sydney, NSW, Australia

Call for Abstracts Coming Soon

Expressions of interesting in submitting an abstract welcomed at info@changechampions.com.au 


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

13 November - 14 November 2014
Albury, NSW, Australia

Program PDF


Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

6 November - 7 November 2014
Mildura, VIC, Australia

Program PDF


Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 

Manage Your Energy, Rather Than Your Time

30 October - 31 October 2014
Melbourne, VIC, Australia

How much time do you allocate to managing your energy every day?

Time management alone, doesn't always allow for contingency, emergency or bushfire planning.  Like, the call from your boss to meet in their office "right now", or the key staffer down with the flu, the "drop everything" urgent report that was originally due next week or the "he said she said" that you have been asked to step in and sort out with your usual impartial efficiency etc. 

It's no surprise that many managers and teams go home from work stressed, grumpy and exhausted from basically managing a world of distractions from the main game ie getting the job done to the best of our ability.  That deflation and perhaps a little letting off steam about the work day may not bring much joy to the family dinner table. 

If only we could shift our thinking from managing our time to managing our energy.

Join us for this three hour workshop with Char Weeks.


 

Qualitas Australasian Productive Series Conference

27 October - 28 October 2014
Melbourne, VIC, Australia

Program PDF


Join us in a practical one day conference to hear the experiences, share the learnings, discover implementable solutions from or just network with those are already involved in the Productive Journey with 
  • Productive Ward
  • Productive Mental Health Ward
  • Productive Operating Theatre
  • Productive Community Services
  • Productive Leader
Keynote Speaker

Philip Haynes, Lead Trainer, NHSIQ, UK

 

Phil Haynes is passionate about improvement and seeking opportunities to make a real difference to the patient experience. He spent a decade in manufacturing before moving into health and social care where his energetic approach to creating sustainable continuous improvement drew him to focus on people not objects. Over the last 6 years, on behalf of the NHS, Phil has trained, facilitated and directly supported multiple Productive Series Programmes in the UK and internationally, across four continents. Phil will share his international experience of the Productive Series with stories from organisations he has worked with and how the programmes have matured since inception.


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

23 October - 24 October 2014
Christchurch, ACT, New Zealand

Program PDF


Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 


 

Creating a Culture of Innovation

22 October - 23 October 2014
Melbourne, VIC, Australia

Program PDF


Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

9 October - 10 October 2014
Sydney, NSW, Australia

Program PDF


Note to Sydney delegates: the workshop will run from 09.00-15.30 on the 10th October 2014 (please note the earlier start as per the reminder email) 
 
Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 

The Change Implementers Toolkit

2 September - 3 September 2014
Sydney, NSW, Australia

Program PDF


In this introductory, interactive workshop, you will:

  • Understand and be able to apply Kotter and Bridges principles on change and transition management
  • Understand your role and your responsibilities in change management
  • Understand why change readiness is important as one tool for resistance minimization
  • Be able to assess change readiness
  • Practice communicating your vision for your change program, urgency/discrepancy message to engage stakeholders and optimize buy in
  • Be introduced to some tools to facilitate buy in
  • Understand who resists and why
Audience:
For health, aged, primary community care, local government, member associations and not for profits professionals who are new to working on projects 

PS:  This is a novices only workshop. If you dream at night about the work of the greats in change management ie Kotter, Bridges, Lewin, Senge, Moss-Kanter etc, you are too experienced to attend.  


 

Moving Forward - Embracing and Accepting Resistance to Change

31 August - 1 September 2014
Sydney, NSW, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au


 

Building Resilient Teams at Work

17 August - 18 August 2014
Brisbane, QLD, Australia

Program PDF


Are you ground down from working in an aggressive environment where your manager is also stressed to the max?  

Are you under constant pressure and fighting to stay on top of what you need to do?

Are you leading a team fatigued by change with more on the horizon?

Are you providing services where patient/client/customer demand cannot be adequately met?  

Working in health is challenging and often stressful. There are heavy workloads, insufficient
resources to meet demands as well as high expectations from patients. When you combine these pressures with the complexity and risk of the work, the inherent emotional labour and constant change, resilience becomes a key requisite for working effectively.  

Register as an individual or rally the team and enjoy a 20% discount on the registration
fee when you register 4 or more people at once.


 

The New Leaders Toolkit

4 August - 5 August 2014
Brisbane, QLD, Australia

Program PDF


We will explore the leadership and management stuff that is not in the book.

 

  • * Build team trust, respect and productivity from the outset by engaging with warmth and openness
  • * Understand your own contribution to create a positive, healthy work environment ; a place that people want to work
  • * Consider your role and how it adds value for your team and for your own leader. Where do you fit into the bigger picture of your department, division or whole organisation?
  • * Consider leadership and management styles in the context of Goleman’s work on emotional intelligence
  • * Too hard? Too soft? Just right? Running around like a headless chook? Choose to lead and manage strategically, consistently and predictably
  • * Manage people so that they want to help you
  • Invite rather than demand – communicate to be understood
  • * Feed the feedback loop
  • * Make catch up meetings a pleasurable learning experience
  • * Manage the meeting treadmill

 And much much more! Download the PDF flyer for more info


 

Creating a Culture of Innovation

3 August - 4 August 2014
Brisbane, QLD, Australia

Program PDF


Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

How to Influence Behaviour Change in Patients with Severe or Persistent Mental Illness

20 July - 22 July 2014
Sydney, NSW, Australia

Program PDF


This two day patient/client centred workshop with Elise Wald optimises your capacity to connect and understand your client’s needs and then to promote self care/self management in the context of the recovery and support team by:

  • Introducing you to an integrated psychological understanding of change, cognitions, motivation and mindfulness.
  • Providing information, stimulate case discussion and practical techniques around encouraging clients and influencing outcomes.

 

Learning Outcomes

  • Confidence in how to position yourself in the change process
  • Ideas, techniques and strategies to work within your toolbox with your client to facilitate recovery
  • Awareness of use of language to influence change behaviour
  • An integrated perspective on change that is encouraging, mindful and embodies use of positive psychology
  • Ideas for rolling with challenging behaviour
  • Inspiration to embrace your own change and self care

 

Delegates are encouraged to come with an open mind and de-identified case studies to discuss.


 

The Long Stay Patient

16 July - 18 July 2014
Brisbane, QLD, Australia

Program PDF


Join facilitator, Julie Faoro, in this exciting workshop that runs over 2 days, with two morning sessions each running from 9.30-12.30


LEARNING OBJECTIVES
-To identify patients that may benefit from the application of the long stay model prior to consuming excessive bed days
-To learn how to engage all stakeholders in the implementation of the long stay program
-To develop knowledge and skill in the application of the tools and methodology related to the long stay program model


 

How To Influence Behaviour Change in Patients With Chronic Illness

16 July - 18 July 2014
Sydney, NSW, Australia

Program PDF


Why you should come

 This is not your usual change coaching course. This is a practically orientated workshop with a significant self development component. The material is presented in a fun and innovative way to enable experiential learning and understanding of using a mindful self-empowered approach. It is a self-affirming course which will allow you to come away feeling uplifted and like you can trust yourself more to be intuitive in your approach with clients. It emphasises self-care/self management as vital for the practitioner. Everything presented in the workshop models the change process throughout the two days.


 

The Long Stay Patient

18 June - 20 June 2014
Sydney, NSW, Australia

Program PDF


Join facilitator, Julie Faoro, in this exciting workshop that runs over 2 days, with two morning sessions each running from 9.30-12.30


LEARNING OBJECTIVES 
-To identify patients that may benefit from the application of the long stay model prior to consuming excessive bed days 
-To learn how to engage all stakeholders in the implementation of the long stay program 
-To develop knowledge and skill in the application of the tools and methodology related to the long stay program model


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

19 June - 20 June 2014
Mackay, QLD, Australia

Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 


 

Making a Difference in Sleep

18 June - 19 June 2014
Melbourne, VIC, Australia

Program PDF


In this one day workshop you will:

·         Learn practical skills and techniques to share with your clients on how to switch off frustration, ease the stress response and manage discomfort.

·         Discover information on how to practically empower clients to feel more in control of their sleep and achieve better wellbeing.

·         Develop confidence to assist your clients to aim for improvement rather than cure as this then allows the client to continue improving and gain valuable confidence in their ability to take back control.

·         Learning to improve control over sleep can be addressed by focusing on 4 main areas with clients


 

How To Influence Behaviour Change in Patients With Chronic Illness

8 June - 10 June 2014
Perth, WA, Australia

Program PDF


Why you should come

 This is not your usual change coaching course. This is a practically orientated workshop with a significant self development component. The material is presented in a fun and innovative way to enable experiential learning and understanding of using a mindful self-empowered approach. It is a self-affirming course which will allow you to come away feeling uplifted and like you can trust yourself more to be intuitive in your approach with clients. It emphasises self-care/self management as vital for the practitioner. Everything presented in the workshop models the change process throughout the two days.


 

Working Effectively with People Experiencing Family Estrangement - A practical approach for health & welfare professionals

29 May - 30 May 2014
Melbourne, VIC, Australia

Download the program for detailed information about this important workshop in an area that is often poorly understood and the extent of its impacts on mental health, social functioning and quality of life, particularly at the end of life, frequently ignored.

Learning Objectives

  • Increase awareness and identification of family estrangement in daily work (prevalence and types of estrangement)
  • Increase empirical and theoretical knowledge about family estrangement (cause and experience of family estrangement)
  • Learn basic principles and practice skills for work with estranged persons
  • Encourage articulation and analysis of own values, beliefs and ideas about estrangement, and critically reflect on possible impacts on clinical work
  • Promote identification of, as well as discussion and problem solving in response to, ethical issues

 

Mastering Social Media

27 May - 28 May 2014
Melbourne, VIC, Australia

Program PDF


Learning objectives

In this practical workshop, you will gain valuable insights into:

 

  • ·         What is social media; today’s fad or here to stay
  • ·         The plethora of social media platforms available, who uses them and why
  • ·         How to choose platforms that are suitable or most suitable for your organisation or business
  • ·         Social media governance: policy, monitoring and accountability
  • ·         Social media etiquette
  • ·         What is the difference between Twitter and a twit ?
  • ·         Understand what platforms a best for social media consumers in an increasingly mobile nation
  • ·         Discover the traps for the newcomers
  • ·         Measuring success
  • ·         Tools and applications to keep you on track

 

 Learning outcomes

You will leave this workshop with a better understanding of:

 

  • ·         what social media platforms are relevant to your organisation or business
  • ·         how your clients and customers can benefit from appropriate choice of social media platform and appropriate use
  • ·         how to engage with your audience and grow your social media footprint

 

 


 

The Long Stay Patient

21 May - 23 May 2014
Perth, WA, Australia

Program PDF


Join facilitator, Julie Faoro, in this exciting workshop that runs over 2 days, with two morning sessions each running from 9.30-12.30


LEARNING OBJECTIVES
-To identify patients that may benefit from the application of the long stay model prior to consuming excessive bed days
-To learn how to engage all stakeholders in the implementation of the long stay program
-To develop knowledge and skill in the application of the tools and methodology related to the long stay program model

 

 


 

How To Influence Behaviour Change in Patients With Chronic Illness

20 May - 22 May 2014
Darwin, NT, Australia

Program PDF


Why you should come

This is not your usual change coaching course. This is a practically orientated workshop with a significant self development component. The material is presented in a fun and innovative way to enable experiential learning and understanding of using a mindful self-empowered approach. It is a self-affirming course which will allow you to come away feeling uplifted and like you can trust yourself more to be intuitive in your approach with clients. It emphasises self-care/self management as vital for the practitioner. Everything presented in the workshop models the change process throughout the two days.

 

Download the PDF flyer for more details. 


 

How to Influence Behaviour Change in Patients with Severe or Persistent Mental Illness

14 May - 16 May 2014
Caulfield, VIC, Australia

Program PDF


This two day patient/client centred workshop with Elise Wald optimises your capacity to connect and understand your client’s needs and then to promote self care/self management in the context of the recovery and support team by:

  • Introducing you to an integrated psychological understanding of change, cognitions, motivation and mindfulness.
  • Providing information, stimulate case discussion and practical techniques around encouraging clients and influencing outcomes.

 

Learning Outcomes

  • Confidence in how to position yourself in the change process
  • Ideas, techniques and strategies to work within your toolbox with your client to facilitate recovery
  • Awareness of use of language to influence change behaviour
  • An integrated perspective on change that is encouraging, mindful and embodies use of positive psychology
  • Ideas for rolling with challenging behaviour
  • Inspiration to embrace your own change and self care

 

Delegates are encouraged to come with an open mind and de-identified case studies to discuss.

 


 

The New Leaders Toolkit

12 May - 13 May 2014
Adelaide, SA, Australia

Program PDF


We will explore the leadership and management stuff that is not in the book.

  • * Build team trust, respect and productivity from the outset by engaging with warmth and openness
  • * Understand your own contribution to create a positive, healthy work environment ; a place that people want to work
  • * Consider your role and how it adds value for your team and for your own leader. Where do you fit into the bigger picture of your department, division or whole organisation?
  • * Consider leadership and management styles in the context of Goleman’s work on emotional intelligence
  • * Too hard? Too soft? Just right? Running around like a headless chook? Choose to lead and manage strategically, consistently and predictably
  • * Manage people so that they want to help you
  • Invite rather than demand – communicate to be understood
  • * Feed the feedback loop
  • * Make catch up meetings a pleasurable learning experience
  • * Manage the meeting treadmill

 And much much more! Download the PDF flyer for more info


 

Creating a Culture of Innovation

11 May - 12 May 2014
Adelaide, SA, Australia

Program PDF


Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

8 May - 9 May 2014
Auckland, ACT, New Zealand

Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 

Handy Hints for the Novice Conference Presenter

5 May - 6 May 2014
Adelaide, SA, Australia

Program PDF


 In this 4 hour workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Moving Forward - Embracing and Accepting Resistance to Change

4 May - 5 May 2014
Adelaide, SA, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au


 

The ABC of BOC- Working with older adults with complex care needs who display behaviours of concern

31 March - 1 April 2014
Adelaide, SA, Australia

Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homeless or disability etc. 

This practical case study day offers a vibrant, supportive, but strictly confidential forum for professionals who are:

  • Uncertain about where to start unraveling complexities in caring for older adults who display behaviours of concern
  • Keen to understand the implications of behaviours of concern e.g. the impact and flow-on effect on staff, patients, clients, residents etc.
  • Interested in discovering tools and techniques to be able to more effectively identify and prioritise the management of behaviours of concern displayed by clients
  • Recognise the need to be able to measure the success of behaviour interventions and management plans

 

Building Resilient Teams at Work

30 March - 31 March 2014
Brisbane, QLD, Australia

Program PDF


Bring the team and join celebrated facilitator, Kathryn McEwen in a full day workshop where you will:

 

  •  Develop an understanding of the characteristics of personal resilience in a work setting
  •  Identify ideas and discuss actual strategies for building resilience that can be incorporated into everyday work routines and approaches
  •  Understand the leadership actions that support team resilience
  •  Implement strategies that will boost resilience in work teams
  •  Gain benchmarked feedback on your personal resilience levels by completing the Resilience at Work Scale
Detailed information about the workshop in the downloadable program.

 

Building Resilient Teams at Work with Kathryn McEwen

27 March - 28 March 2014
Sydney, NSW, Australia

Program PDF


Bring the team and join celebrated facilitator, Kathryn McEwen in a full day workshop where you will:

 

  •  Develop an understanding of the characteristics of personal resilience in a work setting
  •  Identify ideas and discuss actual strategies for building resilience that can be incorporated into everyday work routines and approaches
  •  Understand the leadership actions that support team resilience
  •  Implement strategies that will boost resilience in work teams
  •  Gain benchmarked feedback on your personal resilience levels by completing the Resilience at Work Scale
Detailed information about the workshop in the downloadable program.

 

Osteoarthritis and Hip and Knee Replacement Master Class

26 March - 27 March 2014
Perth, WA, Australia

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

The New Leaders Toolkit

24 March - 25 March 2014
Melbourne, VIC, Australia

Program PDF


We will explore the leadership and management stuff that is not in the book.

 

  • * Build team trust, respect and productivity from the outset by engaging with warmth and openness
  • * Understand your own contribution to create a positive, healthy work environment ; a place that people want to work
  • * Consider your role and how it adds value for your team and for your own leader. Where do you fit into the bigger picture of your department, division or whole organisation?
  • * Consider leadership and management styles in the context of Goleman’s work on emotional intelligence
  • * Too hard? Too soft? Just right? Running around like a headless chook? Choose to lead and manage strategically, consistently and predictably
  • * Manage people so that they want to help you
  • Invite rather than demand – communicate to be understood
  • * Feed the feedback loop
  • * Make catch up meetings a pleasurable learning experience
  • * Manage the meeting treadmill
 And much much more! Download the PDF flyer for more info

 


 

Osteoarthritis and Hip and Knee Replacement Masterclass

23 March - 24 March 2014
Parkville, VIC, Australia

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

Creating a Culture of Innovation

23 March - 24 March 2014
Melbourne, VIC, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

Building Resilience at Work with Kathryn McEwen

20 March - 21 March 2014
Melbourne, VIC, Australia

Program PDF


Bring the team and join celebrated facilitator, Kathryn McEwen in a full day workshop where you will:

  •   Develop an understanding of the characteristics of personal resilience in a work setting
  •  Identify ideas and discuss actual strategies for building resilience that can be incorporatedinto everyday work routines and approaches
  •  Understand the leadership actions that support team resilience
  •  Implement strategies that will boost resilience in work teams
  •  Gain benchmarked feedback on your personal resilience levels by completing the Resilience at Work Scale
Detailed information about the workshop in the downloadable program.

 

 

 


 

Osteoarthritis and Hip and Knee Replacement Masterclass

20 March - 21 March 2014
Adelaide, SA, Australia

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

Managing Up (or, How to Help Your Boss Add Value to Your Work)

20 March - 21 March 2014
Melbourne, VIC, Australia

·         Understand the broader context in which your boss works and what is important to them as a leader and manager.

·         Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.

·          Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.

·         Build confidence in presenting information to your busy boss to elicit a considered, timely and appropriate response. 

Download the PDF flyer for more details 

In house opportunities are also available with this workshop


 

Delirium & The Older Person

20 March - 21 March 2014
Auckland, ACT, New Zealand

Program PDF


 In this workshop, you will:

I. Learn about cause and types of delirium and delirium risks

II. Understand the pathophysiology of delirium

III. Understand non pharmacological approaches to managing delirium

IV. Be introduced to the best practice guidelines for pharmacological management

V. Share information about:

  •  Hospital environments – do they help or hinder
  • What can be changed to assist in management of delirium
  • An emerging problem, hyperactive delirium in the younger person

 


 

Managing Behavioural & Psychological Symptoms of Dementia

19 March - 20 March 2014
Auckland, ACT, New Zealand

At the end of the workshop, participants should be able to:

  • * Understand the different types of dementia and how the damaged brain impacts on behaviour
  • * Identify and develop an individualised strengths based care plan for the PWD incorporating focused diversional and psychosocial activity
  • * Be able to communicate effectively with the PWD
  • * Identify how the environment impacts on behaviour
Download the PDF flyer for more info

 

Osteoarthritis and Hip and Knee Replacement Masterclass

18 March - 19 March 2014
Sydney, NSW, Australia

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

The Change Implementers Toolkit

18 March - 19 March 2014
Melbourne, VIC, Australia

In this introductory, interactive workshop, you will:

  • Understand and be able to apply Kotter and Bridges principles on change and transition management
  • Understand your role and your responsibilities in change management
  • Understand why change readiness is important as one tool for resistance minimization
  • Be able to assess change readiness
  • Practice communicating your vision for your change program, urgency/discrepancy message to engage stakeholders and optimize buy in
  • Be introduced to some tools to facilitate buy in
  • Understand who resists and why
Audience:
For health, aged, primary community care, local government, member associations and not for profits professionals who are new to working on projects 

PS:  This is a novices only workshop. If you dream at night about the work of the greats in change management ie Kotter, Bridges, Lewin, Senge, Moss-Kanter etc, you are too experienced to attend.  


 

Bathing Without Battles

18 March - 19 March 2014
Auckland, ACT, New Zealand

Program PDF


We will explore :

 Why do behaviours occur more frequently during bathing?

  • Developing an individualised plan to minimise Agitation and Aggression during bathing and ADL’s ?
  • Discussing and demonstrating inexpensive, practical and evidence based alternatives to assist with the bathing experience
  • Negotiating and enhancing the bathroom environment to assist with care
  • Case Study examples of individualised care plans
  • Practical demonstrations and more ….

 

Osteoarthritis and Hip and Knee Replacement Masterclass

17 March - 18 March 2014
Brisbane, QLD, Australia

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

How To Influence Behaviour Change in Patients With Chronic Illness

16 March - 18 March 2014
Parkville, VIC, Australia

Program PDF


Why you should come

 This is not your usual change coaching course. This is a practically orientated workshop with a significant self development component. The material is presented in a fun and innovative way to enable experiential learning and understanding of using a mindful self-empowered approach. It is a self-affirming course which will allow you to come away feeling uplifted and like you can trust yourself more to be intuitive in your approach with clients. It emphasises self-care/self management as vital for the practitioner. Everything presented in the workshop models the change process throughout the two days.


 

Osteoarthritis and Hip and Knee Replacement Master Class

16 March - 17 March 2014
Auckland, ACT, New Zealand

Program PDF


Outline to the day

1. Introduction

• What is osteoarthritis

• Risk factors for osteoarthritis

• The epidemiology of osteoarthritis pain and structural pathology

• Prognosis and Outcome

• The impact on the individual

• The impact on society

2. The referral process

• Diagnosis

• Referral Management

• Timing for Surgery

3. Conservative treatment approaches

• Holistic approach

• Education and self management

• Exercise and Manual Therapy

• Weight Loss

• Electrotherapy

• Nutraceuticals

• Acupuncture

• Assistive Aids and Devices

• Drug management

• Injections

4. Review of musculoskeletal triage services and models of care

• What works and what doesn't work

• Examples of high quality models

5. Waiting list management and prioritization

6. The "Cycling Against Hip Pain" programme - How to implement a successful conservative management programme within your community

 

After the Master Class delegates will

• Have a comprehensive hardcopy of the days lecture material, with references diagrams and slides to use as an ongoing reference manual.

• Have a clear understanding of the latest research pertaining to the conservative management of OA and a working knowledge of examples of implementation and current best practice.

• Understand how to set up effective triage services, conservative management programmes, and waiting list management solutions within their own organizations

• Understand how to collect clinical and economic data to measure the success of implementing new musculoskeletal models of care

 

For a more detailed description along with speaker bios, please download the PDF flyer. 

 


 

Moving Forward - Embracing and Accepting Resistance to Change

16 March - 17 March 2014
Melbourne, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au


 

Lost in the System - The Long Stay Patient

26 February - 28 February 2014
Melbourne, VIC, Australia

Join facilitator, Julie Faoro, in this exciting workshop that runs over 2 days, with two morning sessions each running from 9.30-12.30


LEARNING OBJECTIVES
-To identify patients that may benefit from the application of the long stay model prior to consuming excessive bed days
-To learn how to engage all stakeholders in the implementation of the long stay program
-To develop knowledge and skill in the application of the tools and methodology related to the long stay program model

 


 

Bathing Without Battles

18 February - 19 February 2014
Sydney, NSW, Australia

Program PDF


Agitated behaviours and Aggression are manifested most frequently during bathing /showering than at any other time. (Cohen Mansfield et al 2007 ). The reason for this is multifactorial: enforced bathing procedures, pain, fatigue and weakness, anxiety from being naked, fear of falling, harsh water sprays, lifting contraptions … the list is endless. (Rader et al 2006).

This workshop will assist you to see bathing as not a task to be performed but rather a human interaction that can be pleasant for both carer and the person with dementia.

We will explore :

 

  • Why do behaviours occur more frequently during bathing?
  • Developing an individualised plan to minimise Agitation and Aggression during bathing and ADL’s ?
  • Discussing and demonstrating inexpensive, practical and evidence based alternatives to assist with the bathing experience
  • Negotiating and enhancing the bathroom environment to assist with care
  • Case Study examples of individualised care plans
  • Practical demonstrations and more ….

 


 

Helping You to Manage Older Adults with Complex Care Needs Who Display Behaviours of Concern

13 February - 14 February 2014
Melbourne, VIC, Australia

Ideal for professionals working with older adults with complex needs including drug and alcohol, dementia care, aged care, brain injury, homelessness or disability etc. 
You will: 
  • Discuss case studies of patients, clients and residents who display behaviours of concern
  • Explore the need for staff to identify and respond to negative emotions evoked by behaviours that challenge their own personal beliefs and viewpoints
  • Analyse underlying antecedents, background factors and precipitants of these behaviours
  • Understand and apply theory for managing care recipients who display behaviours of concern
  • Develop effective behaviour management plans
  • Build your confidence in managing patients, clients and residents whose behaviours you find concerning and challenging. 

 


 

Managing Behavioural & Psychological Symptoms of Dementia

6 February - 7 February 2014
Southport, QLD, Australia

the end of the workshop, participants should be able to:

 

  • Understand the different types of dementia and how the damaged brain impacts on behaviour
  • Identify and develop an individualised strengths based care plan for the PWD incorporating focused diversional and psychosocial activity
  • Be able to communicate effectively with the PWD
  • Identify how the environment impacts on behaviour

 Note change of venue to Southport 


 

Handy Hints for the Novice Conference Presenter

9 December - 10 December 2013
Melbourne, VIC, Australia

Program PDF


 In this 4 hour workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Managing Up (or, How to Help Your Boss Add Value to Your Work)

8 December - 9 December 2013
Parramatta, NSW, Australia

Program PDF


Here is a 3hr workshop that will help you to make those meetings with your boss a much more mutually rewarding experience:

·         Understand the broader context in which your boss works and what is important to them as a leader and manager.

·         Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.

·          Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.

·         Build confidence in presenting information to your busy boss to elicit a considered, timely and appropriate response. 

In house opportunities are also available with this workshop

 

Delirium and the Older Person

5 December - 6 December 2013
Parramatta, NSW, Australia

Program PDF


"Delirium in older hospitalised people is often overlooked or misdiagnosed due to limited staff knowledge of delirium features or a perception that all cognitive impairment is due to dementia" (Australian Government Department of Health and Ageing).

Delirium is a serious medical problem which results in increased length of stay in hospital, premature institutionalization, morbidity and mortality in the elderly. Needless to say the cost to healthcare system is enormous!  

 In this workshop you will::

  •  Learn about cause and types of delirium and delirium risks
  • Understand the pathophysiology of delirium
  • Understand non pharmacological approaches to managing delirium
  • Be introduced to the best practice guidelines for pharmacological management
  • Share information about:
    • Hospital environments - do they help or hinder
    • What can be changed to assist in management of delirium
    • An emerging problem, hyperactive delirium in the younger person 

 

When Change is Lobbed On You From a Great Height

5 December - 6 December 2013
Parramatta, NSW, Australia

Program PDF


By participating in this practical workshop, you will:

 

 1. Understand the importance of leadership alignment and your responsibility as an effective leader to manage your team strategically to achieve desired outcomes.

* Explore the special challenges to mid level managers, team leaders and co-ordinators involved in top down and bottom up change

Drive forward from the front foot instead of defending from the back foot

 

 2. Discover your power and influence as a leader to take a top down directive and turn it into a positive learning experience for you and your team

* Practice preparing your team for news of change

* Practice crafting clear messages to facilitate two way dialogue

* Facilitating buy-in at local implementation

* Strategies to boost morale and productivity

 

 3. Understand why people resist imposed change

* Work through the impact of resistance on team dynamics and productivity

* Craft strategies to deal with it.

 

4. Discuss strategies for getting the best possible support from your own supervisor, particularly when details about change are fuzzy.

 

Suitable for middle level managers, team leaders and coordinators.  

(Also available as an in house at your facility or private tuition (either by skype or mutually convenient location - 2hr min fee) 


 

Building Resilience at Work

5 December - 6 December 2013
Parramatta, NSW, Australia

Program PDF


Workshop:
 
Are you under constant pressure and fighting to stay on top of what you need to do?
Are you leading a team fatigued by change with, more shifts on the horizon?
Are you providing services where customer demand cannot be adequately met?
 
Attendance at the workshop allows participants to:
  • - Develop an understanding of the characteristics of personal resilience in a work setting
  • - Gain Australian benchmarked feedback on their personal resilience levels through completion of the Resilience at Work (RAW) Scale
  • - Identify ideas and strategies for building resilience that can be incorporated into everyday work routines and approaches
  • - Understand the leader actions that support team resilience
  • - Implement strategies to boost resilience within their work teams.
Audience:
Aimed at those in leadership positions, specifically senior management and executive teams. There is great value if teams undergo this workshop together so that team strategies, alongside individual ones, can be developed.
 
Facilitator:
 Kathryn McEwen is an organisational psychologist, company director and executive coach. She has worked in organisational psychology since the early 1980s and has held numerous leadership positions within the profession, including the SA Chair of the College of Organisational Psychologists. Her work spans all industry sectors and includes substantial experience in health where she has acted as an external consultant on assignments ranging from high-level change initiatives through to assisting teams in trouble. 
 
(Read Kathryn's extended bio & discover more about this workshop by downloading the PDF flyer)

 

Handy Hints for the Novice Conference Presenter

4 December - 5 December 2013
Parramatta, NSW, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Understanding Management Decision Making

3 December - 4 December 2013
Parramatta, NSW, Australia

Program PDF


Workshop Outcomes:
  • Discuss decision-making processes as fundamental to effective leadership and strategic management including:
* Being confident about decisions you make.... without being 101% certain
* Flow on effects of miscalculations in decision-making and/or decisions not made
* Choosing a decision-making approach and style to match each situation as it arises
  1. Understand attitudes and behaviours that impact on decision making quality
  2. Discover and apply the essential elements of quality decision-making including:
* Split second decisions
* Choose to react or respond
* Standing by your decisions so your decisions can stand by you
  1. Apply quality frameworks for your own decision making
  2. Practice applying the principles discussed through case studies
Suitable for:
Managers, (especially Emerging, New, Acting and Project Managers), Co-ordinators, Team Leaders working in health, community and aged care, government departments, local government, tertiary institutions and member or professional associations.
 
In-house opportunities also available. For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

2 December - 3 December 2013
Parramatta, NSW, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

The Better Boss Workshop

28 November - 29 November 2013
Parramatta, NSW, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Creating a Culture of Innovation

27 November - 28 November 2013
Parramatta, NSW, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments....principles apply to all not for profits, government funded organisations....and of course, the health care sector.

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

Delirium and the Older Person

21 November - 22 November 2013
Brisbane, QLD, Australia

Program PDF


"Delirium in older hospitalised people is often overlooked or misdiagnosed due to limited staff knowledge of delirium features or a perception that all cognitive impairment is due to dementia" (Australian Government Department of Health and Ageing).

Delirium is a serious medical problem which results in increased length of stay in hospital, premature institutionalization, morbidity and mortality in the elderly. Needless to say the cost to healthcare system is enormous!  

 In this workshop you will::

  •  Learn about cause and types of delirium and delirium risks
  • Understand the pathophysiology of delirium
  • Understand non pharmacological approaches to managing delirium
  • Be introduced to the best practice guidelines for pharmacological management
  • Share information about:
    • Hospital environments - do they help or hinder
    • What can be changed to assist in management of delirium
    • An emerging problem, hyperactive delirium in the younger person 

 

Building Resilience at Work

10 November - 11 November 2013
Melbourne, VIC, Australia

Program PDF


Workshop:
 
Are you under constant pressure and fighting to stay on top of what you need to do?
Are you leading a team fatigued by change with, more shifts on the horizon?
Are you providing services where customer demand cannot be adequately met?
 
Attendance at the workshop allows participants to:
  • - Develop an understanding of the characteristics of personal resilience in a work setting
  • - Gain Australian benchmarked feedback on their personal resilience levels through completion of the Resilience at Work (RAW) Scale
  • - Identify ideas and strategies for building resilience that can be incorporated into everyday work routines and approaches
  • - Understand the leader actions that support team resilience
  • - Implement strategies to boost resilience within their work teams.
Audience:
Aimed at those in leadership positions, specifically senior management and executive teams. There is great value if teams undergo this workshop together so that team strategies, alongside individual ones, can be developed.
 
Facilitator:
 Kathryn McEwen is an organisational psychologist, company director and executive coach. She has worked in organisational psychology since the early 1980s and has held numerous leadership positions within the profession, including the SA Chair of the College of Organisational Psychologists. Her work spans all industry sectors and includes substantial experience in health where she has acted as an external consultant on assignments ranging from high-level change initiatives through to assisting teams in trouble. 
 
(Read Kathryn's extended bio & discover more about this workshop by downloading the PDF flyer)

 

The Better Boss Workshop

7 November - 8 November 2013
Perth, WA, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Delirium and the Older Person

7 November - 8 November 2013
Perth, WA, Australia

Program PDF


"Delirium in older hospitalised people is often overlooked or misdiagnosed due to limited staff knowledge of delirium features or a perception that all cognitive impairment is due to dementia" (Australian Government Department of Health and Ageing).

Delirium is a serious medical problem which results in increased length of stay in hospital, premature institutionalization, morbidity and mortality in the elderly. Needless to say the cost to healthcare system is enormous!  

 In this workshop you will::

  •  Learn about cause and types of delirium and delirium risks
  • Understand the pathophysiology of delirium
  • Understand non pharmacological approaches to managing delirium
  • Be introduced to the best practice guidelines for pharmacological management
  • Share information about:
    • Hospital environments - do they help or hinder
    • What can be changed to assist in management of delirium
    • An emerging problem, hyperactive delirium in the younger person 

 

Creating a Culture of Innovation

6 November - 7 November 2013
Perth, WA, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.


 

Ambulatory Emergency Care (AEC)

31 October - 1 November 2013
Adelaide, SA, Australia

Program PDF


Speakers: 

Vincent Connolly, Consultant Physician and Clinical Director, Emergency Care Intensive Support Team, NHS England.

Deborah Thompson, Programme Director for the NHS Ambulatory Emergency Care Network, NHS England.

This day will be divided up into two parts, a morning session (10.00- 13.00) and an afternoon session (13.30-16.30). Delegates may choose between full day or half-day registrations. A number of important topics will be will presented, such as:

  • The Principals of Converting to 'Same Day' Care
  • System Benefits of Ambulatory Emergency Care
  • Sharing case studies and stories from best practice sites
  • Experience Based Design - Improving Patient and Staff Experience
  • Developing and Designing Pathways for Ambulatory Care
  • Understanding and Doing Sustainability

More detailed descriptions of each presentation along with speaker bios can be read by downloading the PDF flyer. 


 

Ambulatory Emergency Care

29 October - 30 October 2013
Sydney, NSW, Australia

Program PDF


Downloads


Temporary downloads for AEC delegates

Ambulatory Emergency Care (AEC) DOWNLOADS

Downloads will be available online for 2 weeks only!


 

Ambulatory Emergency Care (AEC)

28 October - 29 October 2013
Brisbane, QLD, Australia

Program PDF


Speakers: 

Vincent Connolly, Consultant Physician and Clinical Director, Emergency Care Intensive Support Team, NHS England.

Deborah Thompson, Programme Director for the NHS Ambulatory Emergency Care Network, NHS England.

This day will be divided up into two parts, a morning session (10.00- 13.00) and an afternoon session (13.30-16.30). Delegates may choose between full day or half-day registrations. A number of important topics will be will presented, such as:

  • The Principals of Converting to 'Same Day' Care
  • System Benefits of Ambulatory Emergency Care
  • Sharing case studies and stories from best practice sites
  • Experience Based Design - Improving Patient and Staff Experience
  • Developing and Designing Pathways for Ambulatory Care
  • Understanding and Doing Sustainability

More detailed descriptions of each presentation along with speaker bios can be read by downloading the PDF flyer. 


 

Delirium and the Older Person

24 October - 25 October 2013
Adelaide, SA, Australia

Program PDF


"Delirium in older hospitalised people is often overlooked or misdiagnosed due to limited staff knowledge of delirium features or a perception that all cognitive impairment is due to dementia" (Australian Government Department of Health and Ageing).

Delirium is a serious medical problem which results in increased length of stay in hospital, premature institutionalization, morbidity and mortality in the elderly. Needless to say the cost to healthcare system is enormous!  

 In this workshop you will::

  •  Learn about cause and types of delirium and delirium risks
  • Understand the pathophysiology of delirium
  • Understand non pharmacological approaches to managing delirium
  • Be introduced to the best practice guidelines for pharmacological management
  • Share information about:
    • Hospital environments - do they help or hinder
    • What can be changed to assist in management of delirium
    • An emerging problem, hyperactive delirium in the younger person 

 

Ambulatory Emergency Care (AEC)

24 October - 25 October 2013
Perth, WA, Australia

Program PDF


Speakers: 

Vincent Connolly, Consultant Physician and Clinical Director, Emergency Care Intensive Support Team, NHS England.

Deborah Thompson, Programme Director for the NHS Ambulatory Emergency Care Network, NHS England.

This day will be divided up into two parts, a morning session (10.00- 13.00) and an afternoon session (13.30-16.30). Delegates may choose between full day or half-day registrations. A number of important topics will be will presented, such as:

  • The Principals of Converting to 'Same Day' Care
  • System Benefits of Ambulatory Emergency Care
  • Sharing case studies and stories from best practice sites
  • Experience Based Design - Improving Patient and Staff Experience
  • Developing and Designing Pathways for Ambulatory Care
  • Understanding and Doing Sustainability

More detailed descriptions of each presentation along with speaker bios can be read by downloading the PDF flyer. 


 

Ambulatory Emergency Care (AEC)

22 October - 23 October 2013
Melbourne, VIC, Australia

Program PDF


Speakers: 

Vincent Connolly, Consultant Physician and Clinical Director, Emergency Care Intensive Support Team, NHS England.

Deborah Thompson, Programme Director for the NHS Ambulatory Emergency Care Network, NHS England.

This day will be divided up into two parts, a morning session (10.00- 13.00) and an afternoon session (13.30-16.30). Delegates may choose between full day or half-day registrations. A number of important topics will be will presented, such as:

  • The Principals of Converting to 'Same Day' Care
  • System Benefits of Ambulatory Emergency Care
  • Sharing case studies and stories from best practice sites
  • Experience Based Design - Improving Patient and Staff Experience
  • Developing and Designing Pathways for Ambulatory Care
  • Understanding and Doing Sustainability

More detailed descriptions of each presentation along with speaker bios can be read by downloading the PDF flyer. 


 

Ambulatory Emergency Care (AEC)

20 October - 21 October 2013
Auckland, ACT, New Zealand

Program PDF


Speakers: 

Vincent Connolly, Consultant Physician and Clinical Director, Emergency Care Intensive Support Team, NHS England.

Deborah Thompson, Programme Director for the NHS Ambulatory Emergency Care Network, NHS England.

This day will be divided up into two parts, a morning session (10.00- 13.00) and an afternoon session (13.30-16.30). Delegates may choose between full day or half-day registrations. A number of important topics will be will presented, such as:

  • The Principals of Converting to 'Same Day' Care
  • System Benefits of Ambulatory Emergency Care
  • Sharing case studies and stories from best practice sites
  • Experience Based Design - Improving Patient and Staff Experience
  • Developing and Designing Pathways for Ambulatory Care
  • Understanding and Doing Sustainability

More detailed descriptions of each presentation along with speaker bios can be read by downloading the PDF flyer. 


 

The Change Implementers Toolkit

15 October - 16 October 2013
Melbourne, VIC, Australia

Program PDF


On this introductory, interactive workshop, you will:

  • Understand and be able to apply Kotter and Bridges principles on change and transition management
  • Understand your role and your responsibilities in change management
  • Understand why change readiness is important as one tool for resistance minimization
  • Be able to assess change readiness
  • Practice communicating your vision for your change program, urgency/discrepancy message to engage stakeholders and optimize buy in
  • Be introduced to some tools to facilitate buy in
  • Understand who resists and why
Audience:
For health, aged, primary community care, local government, member associations and not for profits professionals who are new to working on projects 

PS:  This is a novices only workshop. If you dream at night about the work of the greats in change management ie Kotter, Bridges, Lewin, Senge, Moss-Kanter etc, you are too experienced to attend.  


 

Managing Up (or, How to Help Your Boss Add Value to Your Work)

10 October - 11 October 2013
Melbourne, VIC, Australia

Program PDF


Here is a 3hr workshop that will help you to make those meetings with your boss a much more mutually rewarding experience:

·         Understand the broader context in which your boss works and what is important to them as a leader and manager.

·         Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.

·          Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.

·         Build confidence in presenting information to your busy boss to elicit a considered, timely and appropriate response. 

In house opportunities are also available with this workshop

 

Moving Forward - Embracing and Accepting Resistance to Change

9 October - 10 October 2013
Melbourne, VIC, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

The Better Boss Workshop

7 October - 8 October 2013
Melbourne, VIC, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Creating a Culture of Innovation

6 October - 7 October 2013
Melbourne, VIC, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Creating a Culture of Innovation

25 August - 26 August 2013
Brisbane, QLD, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

The Better Boss Workshop

15 August - 16 August 2013
Byron Bay, NSW, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Creating a Culture of Innovation

14 August - 15 August 2013
Byron Bay, NSW, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

When Change is Lobbed On You From a Great Height

12 August - 13 August 2013
Newcastle, NSW, Australia

Program PDF


By participating in this practical workshop, you will:

 

 1. Understand the importance of leadership alignment and your responsibility as an effective leader to manage your team strategically to achieve desired outcomes.

* Explore the special challenges to mid level managers, team leaders and co-ordinators involved in top down and bottom up change

Drive forward from the front foot instead of defending from the back foot

 2. Discover your power and influence as a leader to take a top down directive and turn it into a positive learning experience for you and your team

* Practice preparing your team for news of change

* Practice crafting clear messages to facilitate two way dialogue

* Facilitating buy-in at local implementation

* Strategies to boost morale and productivity

 3. Understand why people resist imposed change

* Work through the impact of resistance on team dynamics and productivity

* Craft strategies to deal with it.

 

4. Discuss strategies for getting the best possible support from your own supervisor, particularly when details about change are fuzzy.

Suitable for middle level managers, team leaders and coordinators.  

(Also available as an in house at your facility or private tuition (either by skype or mutually convenient location - 2hr min fee) 


 

Handy Hints for the Novice Conference Presenter

11 August - 12 August 2013
Newcastle, NSW, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Managing Up (or, How to Help Your Boss Add Value to Your Work)

8 August - 9 August 2013
Newcastle, NSW, Australia

Program PDF


Here is a 3hr workshop that will help you to make those meetings with your boss a much more mutually rewarding experience:

·         Understand the broader context in which your boss works and what is important to them as a leader and manager.

·         Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.

·          Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.

·         Build confidence in presenting information to your busy boss to elicit a considered, timely and appropriate response. 

In house opportunities are also available with this workshop

 

Moving Forward - Embracing and Accepting Resistance to Change

7 August - 8 August 2013
Newcastle, NSW, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Moving Forward - Embracing and Accepting Resistance to Change

31 July - 1 August 2013
Melbourne, VIC, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

The Better Boss Workshop

29 July - 30 July 2013
Melbourne, VIC, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Creating a Culture of Innovation

28 July - 29 July 2013
Melbourne, VIC, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

When Change is Lobbed On You From a Great Height

25 July - 26 July 2013
Melbourne, VIC, Australia

Program PDF


By participating in this practical workshop, you will:

 

 1. Understand the importance of leadership alignment and your responsibility as an effective leader to manage your team strategically to achieve desired outcomes.

* Explore the special challenges to mid level managers, team leaders and co-ordinators involved in top down and bottom up change

Drive forward from the front foot instead of defending from the back foot

 2. Discover your power and influence as a leader to take a top down directive and turn it into a positive learning experience for you and your team

* Practice preparing your team for news of change

* Practice crafting clear messages to facilitate two way dialogue

* Facilitating buy-in at local implementation

* Strategies to boost morale and productivity

 3. Understand why people resist imposed change

* Work through the impact of resistance on team dynamics and productivity

* Craft strategies to deal with it.

 

4. Discuss strategies for getting the best possible support from your own supervisor, particularly when details about change are fuzzy.

Suitable for middle level managers, team leaders and coordinators.  

(Also available as an in house at your facility or private tuition (either by skype or mutually convenient location - 2hr min fee) 


 

The Change Implementers Toolkit

22 July - 23 July 2013
Melbourne, VIC, Australia

Program PDF


On this introductory, interactive workshop, you will:

  • Understand and be able to apply Kotter and Bridges principles on change and transition management
  • Understand your role and your responsibilities in change management
  • Understand why change readiness is important as one tool for resistance minimization
  • Be able to assess change readiness
  • Practice communicating your vision for your change program, urgency/discrepancy message to engage stakeholders and optimize buy in
  • Be introduced to some tools to facilitate buy in
  • Understand who resists and why
Audience:
For health, aged, primary community care, local government, member associations and not for profits professionals who are new to working on projects 

PS:  This is a novices only workshop. If you dream at night about the work of the greats in change management ie Kotter, Bridges, Lewin, Senge, Moss-Kanter etc, you are too experienced to attend.  


 

Managing Up (or, How to Help Your Boss Add Value to Your Work)

18 July - 19 July 2013
Melbourne, VIC, Australia

Program PDF


Here is a 3hr workshop that will help you to make those meetings with your boss a much more mutually rewarding experience:

·         Understand the broader context in which your boss works and what is important to them as a leader and manager.

·         Better understand how to tap into your boss’ skills and expertise to enhance each others’ roles, to build trust, respect and capability.

·          Identify strategies to ensure that you and your boss are on the same page in update meetings and that you are more clear about what to do when you get back to your desk.

·         Build confidence in presenting information to your busy boss to elicit a considered, timely and appropriate response. 

In house opportunities are also available with this workshop

 

When Change is Lobbed On You From a Great Height

10 June - 11 June 2013
Crows Nest, NSW, Australia

Program PDF


By participating in this practical workshop, you will:

 

 1. Understand the importance of leadership alignment and your responsibility as an effective leader to manage your team strategically to achieve desired outcomes.

* Explore the special challenges to mid level managers, team leaders and co-ordinators involved in top down and bottom up change

Drive forward from the front foot instead of defending from the back foot

 2. Discover your power and influence as a leader to take a top down directive and turn it into a positive learning experience for you and your team

* Practice preparing your team for news of change

* Practice crafting clear messages to facilitate two way dialogue

* Facilitating buy-in at local implementation

* Strategies to boost morale and productivity

 3. Understand why people resist imposed change

* Work through the impact of resistance on team dynamics and productivity

* Craft strategies to deal with it.

 

4. Discuss strategies for getting the best possible support from your own supervisor, particularly when details about change are fuzzy.

Suitable for middle level managers, team leaders and coordinators.  

(Also available as an in house at your facility or private tuition (either by skype or mutually convenient location - 2hr min fee) 


 

Handy Hints for the Novice Conference Presenter

9 June - 10 June 2013
Crows Nest, NSW, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Understanding Management Decision Making

6 June - 7 June 2013
Crows Nest, NSW, Australia

Workshop Outcomes:
  • Discuss decision-making processes as fundamental to effective leadership and strategic management including:
* Being confident about decisions you make.... without being 101% certain
* Flow on effects of miscalculations in decision-making and/or decisions not made
* Choosing a decision-making approach and style to match each situation as it arises
  1. Understand attitudes and behaviours that impact on decision making quality
  2. Discover and apply the essential elements of quality decision-making including:
* Split second decisions
* Choose to react or respond
* Standing by your decisions so your decisions can stand by you
  1. Apply quality frameworks for your own decision making
  2. Practice applying the principles discussed through case studies
Suitable for:
Managers, (especially Emerging, New, Acting and Project Managers), Co-ordinators, Team Leaders working in health, community and aged care, government departments, local government, tertiary institutions and member or professional associations.
 
In-house opportunities also available. For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

5 June - 6 June 2013
Crows Nest, NSW, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

4 June - 5 June 2013
Crows Nest, NSW, Australia

Program PDF


During this one day workshop (09.00-13.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

3 June - 4 June 2013
Crows Nest, NSW, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Creating a Culture of Innovation

2 June - 3 June 2013
Crows Nest, NSW, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Understanding Management Decision Making

30 May - 31 May 2013
Canberra, ACT, Australia

Workshop Outcomes:
  • Discuss decision-making processes as fundamental to effective leadership and strategic management including:
* Being confident about decisions you make.... without being 101% certain
* Flow on effects of miscalculations in decision-making and/or decisions not made
* Choosing a decision-making approach and style to match each situation as it arises
  1. Understand attitudes and behaviours that impact on decision making quality
  2. Discover and apply the essential elements of quality decision-making including:
* Split second decisions
* Choose to react or respond
* Standing by your decisions so your decisions can stand by you
  1. Apply quality frameworks for your own decision making
  2. Practice applying the principles discussed through case studies
Suitable for:
Managers, (especially Emerging, New, Acting and Project Managers), Co-ordinators, Team Leaders working in health, community and aged care, government departments, local government, tertiary institutions and member or professional associations.
 
In-house opportunities also available. For more details download the PDF flyer. 

 


 

Moving Forward - Embracing and Accepting Resistance to Change

29 May - 30 May 2013
Canberra, ACT, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

28 May - 29 May 2013
Canberra, ACT, Australia

Program PDF


During this one day workshop (09.00-13.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

27 May - 28 May 2013
Canberra, ACT, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

27 May - 28 May 2013
Canberra, ACT, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

26 May - 27 May 2013
Canberra, ACT, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Managing Forced or Unplanned Change

23 May - 24 May 2013
Perth, WA, Australia

Program PDF


We live in a dynamic environment of accelerating and self-perpetuating change. While many organisations are adept and flexible enough to change their future before it changes them, many others are at risk…. as recipients of imposed change. 
 
This practical workshop is for people working in organisations or on funded programs where change is about to happen or has happened to them. This workshop will cover:
  • Impacts of unplanned change on the organization and its greatest asset, its people
  • Finding opportunity in a crisis to reassess, reorient, reinvent
  • Transitioning from change recipient to change champion
  • Adapting by developing a flexible change strategy drawing on the principles of change readiness assessment, Kotter’s principles and other recognised leaders in the field of change management
  • Strategies for resilience and survivorship
  • Strategies for putting your organisation on the front foot for future change, including understanding change acceleration and need for agility 
For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

22 May - 23 May 2013
Perth, WA, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

21 May - 22 May 2013
Perth, WA, Australia

Program PDF


During this one day workshop (09.00-13.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

20 May - 21 May 2013
Perth, WA, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.


In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

20 May - 21 May 2013
Perth, WA, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

19 May - 20 May 2013
Perth, WA, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

The Chief Nursing Officer's baseline review

19 May - 20 May 2013
World Wide, ACT, Australia

Program PDF


Downloads


 

The Chief Nursing Officer's baseline review of recruitment practices for

Nursing and Midwifery pre-registration programs

Download this excellent NHS document. First published in May 2012 and prepared by Joe McArdle.


 

Managing Forced or Unplanned Change

16 May - 17 May 2013
Brisbane, QLD, Australia

Program PDF


We live in a dynamic environment of accelerating and self-perpetuating change. While many organisations are adept and flexible enough to change their future before it changes them, many others are at risk…. as recipients of imposed change. 
 
This practical workshop is for people working in organisations or on funded programs where change is about to happen or has happened to them. This workshop will cover:
  • Impacts of unplanned change on the organization and its greatest asset, its people
  • Finding opportunity in a crisis to reassess, reorient, reinvent
  • Transitioning from change recipient to change champion
  • Adapting by developing a flexible change strategy drawing on the principles of change readiness assessment, Kotter’s principles and other recognised leaders in the field of change management
  • Strategies for resilience and survivorship
  • Strategies for putting your organisation on the front foot for future change, including understanding change acceleration and need for agility 
For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

15 May - 16 May 2013
Brisbane, QLD, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

14 May - 15 May 2013
Brisbane, QLD, Australia

Program PDF


During this one day workshop (09.00-13.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

13 May - 14 May 2013
Brisbane, QLD, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.


In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

13 May - 14 May 2013
Brisbane, QLD, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

12 May - 13 May 2013
Brisbane, QLD, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

The Change Implementers Toolkit

9 May - 10 May 2013
Brisbane, QLD, Australia

Program PDF


On this introductory, interactive workshop, you will:

  • Understand and be able to apply Kotter and Bridges principles on change and transition management
  • Understand your role and your responsibilities in change management
  • Understand why change readiness is important as one tool for resistance minimization
  • Be able to assess change readiness
  • Practice communicating your vision for your change program, urgency/discrepancy message to engage stakeholders and optimize buy in
  • Be introduced to some tools to facilitate buy in
  • Understand who resists and why
Audience:
For health, aged, primary community care, local government, member associations and not for profits professionals who are new to working on projects 

PS:  This is a novices only workshop. If you dream at night about the work of the greats in change management ie Kotter, Bridges, Lewin, Senge, Moss-Kanter etc, you are too experienced to attend.  


 

LOBBED ON- When Change is Lobbed On You From a Great Height

14 April - 15 April 2013
Adelaide, SA, Australia

Program PDF


By participating in this practical workshop, you will:

 

 1. Understand the importance of leadership alignment and your responsibility as an effective leader to manage your team strategically to achieve desired outcomes.

* Explore the special challenges to mid level managers, team leaders and co-ordinators involved in top down and bottom up change

Drive forward from the front foot instead of defending from the back foot

 

 2. Discover your power and influence as a leader to take a top down directive and turn it into a positive learning experience for you and your team

* Practice preparing your team for news of change

* Practice crafting clear messages to facilitate two way dialogue

* Facilitating buy-in at local implementation

* Strategies to boost morale and productivity

 

 3. Understand why people resist imposed change

* Work through the impact of resistance on team dynamics and productivity

* Craft strategies to deal with it.

 

4. Discuss strategies for getting the best possible support from your own supervisor, particularly when details about change are fuzzy.

 

Suitable for middle level managers, team leaders and coordinators.  

(Also available as an in house at your facility or private tuition (either by skype or mutually convenient location - 2hr min fee) 


 

Managing Forced or Unplanned Change

11 April - 12 April 2013
Adelaide, SA, Australia

We live in a dynamic environment of accelerating and self-perpetuating change. While many organisations are adept and flexible enough to change their future before it changes them, many others are at risk…. as recipients of imposed change. 
 
This practical workshop is for people working in organisations or on funded programs where change is about to happen or has happened to them. This workshop will cover:
  • Impacts of unplanned change on the organization and its greatest asset, its people
  • Finding opportunity in a crisis to reassess, reorient, reinvent
  • Transitioning from change recipient to change champion
  • Adapting by developing a flexible change strategy drawing on the principles of change readiness assessment, Kotter’s principles and other recognised leaders in the field of change management
  • Strategies for resilience and survivorship
  • Strategies for putting your organisation on the front foot for future change, including understanding change acceleration and need for agility 
For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

10 April - 11 April 2013
Adelaide, SA, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

9 April - 10 April 2013
Adelaide, SA, Australia

Program PDF


During this HALF DAY workshop (09.15-13.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

8 April - 9 April 2013
Adelaide, SA, Australia

Program PDF


Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.


In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

8 April - 9 April 2013
Adelaide, SA, Australia

Program PDF


 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

7 April - 8 April 2013
Adelaide, SA, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Managing Forced or Unplanned Change

7 March - 8 March 2013
Melbourne, VIC, Australia

We live in a dynamic environment of accelerating and self-perpetuating change. While many organisations are adept and flexible enough to change their future before it changes them, many others are at risk…. as recipients of imposed change. 
 
This practical workshop is for people working in organisations or on funded programs where change is about to happen or has happened to them. This workshop will cover:
  • Impacts of unplanned change on the organization and its greatest asset, its people
  • Finding opportunity in a crisis to reassess, reorient, reinvent
  • Transitioning from change recipient to change champion
  • Adapting by developing a flexible change strategy drawing on the principles of change readiness assessment, Kotter’s principles and other recognised leaders in the field of change management
  • Strategies for resilience and survivorship
  • Strategies for putting your organisation on the front foot for future change, including understanding change acceleration and need for agility 
For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

6 March - 7 March 2013
Melbourne, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

5 March - 6 March 2013
Melbourne, VIC, Australia

During this one day workshop (09.00-16.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

4 March - 5 March 2013
Melbourne, VIC, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

4 March - 5 March 2013
Melbourne, VIC, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

3 March - 4 March 2013
Melbourne, VIC, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity. 

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Managing Forced or Unplanned Change

21 February - 22 February 2013
Crows Nest, NSW, Australia

We live in a dynamic environment of accelerating and self-perpetuating change. While many organisations are adept and flexible enough to change their future before it changes them, many others are at risk…. as recipients of imposed change. 
 
This practical workshop is for people working in organisations or on funded programs where change is about to happen or has happened to them. This workshop will cover:

 

  • Impacts of unplanned change on the organization and its greatest asset, its people
  • Finding opportunity in a crisis to reassess, reorient, reinvent
  • Transitioning from change recipient to change champion
  • Adapting by developing a flexible change strategy drawing on the principles of change readiness assessment, Kotter’s principles and other recognised leaders in the field of change management
  • Strategies for resilience and survivorship
  • Strategies for putting your organisation on the front foot for future change, including understanding change acceleration and need for agility 

 

For more details download the PDF flyer. 

 

Moving Forward - Embracing and Accepting Resistance to Change

20 February - 21 February 2013
Crows Nest, NSW, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

19 February - 20 February 2013
Crows Nest, NSW, Australia

During this one day workshop (09.00-16.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

The Better Boss Workshop

18 February - 19 February 2013
Crows Nest, NSW, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (08.30-12.30)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter

18 February - 19 February 2013
Crows Nest, NSW, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Creating a Culture of Innovation

17 February - 18 February 2013
Crows Nest, NSW, Australia

Audience:

Suitable for Managers and Emerging Managers in All Facilities and Departments

Health care is usually delivered within the ethical context of "primum non nocere" (at first do no harm), and simultaneously within necessarily tight fiscal, legislative, regulative constraints within the various paradigms of professional accreditation, organisational and leadership and so on and so on. In short, dedicated professionals work in a complex, bureaucratic, hierarchically administered organizational environments with few necessarily spontaneous opportunities to explore their creativity.

When opportunities to innovate arise, it's often the brave, the trailblazers, who put up their hands to participate in challenging the status quo to create a better future. Health and aged care is overflowing with gifted and intelligent individuals with great ideas. But, given a chance to share their ample talents, many cognitively "park" in "risk averse", slide down into their meeting chairs, eyes set in a southerly direction and wait.... for their leader to come up with the next brilliant idea.

Well, here's the good news. Organisational innovation is not about the person at the top having all the best ideas and health care managers are not only as good as their last great contribution to health care reform. Healthcare innovation is about a team effort. It's really about creating a culture of innovation while maintaining high standards of care and service delivery.

 

Join us for this practical workship which will equip you to create a culture of innovation in your organisation!

 

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

 

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years. 


 

Speaking Opportunity in UK for an Australian Nurse Leader

14 February - 15 February 2013
London/Manchester, ACT, United Kingdom

Program PDF


Download expression of interest document (PDF) for background information and requirement.

EXPRESSIONS OF INTEREST to be emailed to info@changechampions.com.au, .  Deadline has been extended midnight on 15 FEB 2013


 

Master Classes In Your Workplace

30 September - 31 December 2012
Any city, ACT, Any

Program PDF


Download the brochure to find out more about these currently available topics and facilitators:

  • change management, management development
  • conference presenting
  • lean in the operating theatre
  • understanding data and statistics
  • managing long term alcohol abuse in older people

Email us at info@changechampions.com.au for a competitive quote.


 

Moving Forward - Embracing and Accepting Resistance to Change

12 November - 13 November 2012
Melbourne, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Handy Hints for the Novice Conference Presenter

11 November - 12 November 2012
Melbourne, VIC, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Moving Forward - Embracing and Accepting Resistance to Change - now on 12 October 2012

11 October - 12 October 2012
Adelaide, SA, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Assessing Change Readiness

10 October - 11 October 2012
Adelaide, SA, Australia

During this one day workshop (09.00-16.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.


 

Handy Hints for the Novice Conference Presenter - date change to 10 October 2012

9 October - 10 October 2012
Adelaide, SA, Australia

 In this half day workshop from 14.00-18.00, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick

Please note time and date change to  10 October 2012 afternoon -14.00-18.00


 

The Better Boss Workshop

9 October - 10 October 2012
Adelaide, SA, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Assessing Change Readiness

19 September - 20 September 2012
Newcastle, NSW, Australia

During this one day workshop (09.00-16.15), we will:

 

·         Define change readiness

·         Ascertain your starting point for change readiness assessment in the context of the scope of your program and vision for change

·         Analyse in detail the conditions, attitudes and resources in the context of your program and local environment for change to be able to occur successfully

·         Practice using some generic tools and resources for assessing readiness to change in your program/organisation

·         Identify what further work you need to undertake to progress to readiness

·         Suitable for program/project managers and emerging change managers from any sector.

 

Also available as an in house workshop 

Post workshop coaching available. Hourly rates.

 


 

The Better Boss Workshop

18 September - 19 September 2012
The Junction, NSW, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Pathways to a Consumer Focused Organisation: Governance and Managerial Approaches

30 August - 31 August 2012
Melbourne, VIC, Australia

Program PDF


Pathways to a Consumer Focused  Organisation: Governance and Managerial Approaches
Join facilitators Stephanie Newell & Mitchell Messer in this Master Class on consumer participation and partnership in the context of health care quality improvement.
Aims 
Learn: 
- The consumer participation concepts of consumer engagement, consumer involvement and consumer partnership
- Why focusing on the patient experience matters to safety and quality 
Unpack:
- Consumer involvement and consumer partnership concepts
- Organisational governance and operational influences
Explore:
- How integration of the consumer participation trilogy into health care organisational governance and operational architecture provides value
- The impact of patient centred care and patient experience principles
Enable:
- Development of strategic frameworks which integrate consumer focused concepts and support collaborative processes
Audience Profile:
Board members, health service executives, clinicians, safety & quality co-ordinators/managers, risk managers, clinical governance managers and health consumers.
Download the PDF flyer to read speaker biographies and more information about master class learning objectives & outcomes

 

Pathways to a Consumer Focused Organisation: Governance and Managerial Approaches

29 August - 30 August 2012
Sydney, NSW, Australia

Program PDF


Pathways to a Consumer Focused  Organisation: Governance and Managerial Approaches
Join facilitators Stephanie Newell & Mitchell Messer in this Master Class on consumer participation and partnership in the context of health care quality improvement.
Aims 
Learn: 
- The consumer participation concepts of consumer engagement, consumer involvement and consumer partnership
- Why focusing on the patient experience matters to safety and quality 
Unpack:
- Consumer involvement and consumer partnership concepts
- Organisational governance and operational influences
Explore:
- How integration of the consumer participation trilogy into health care organisational governance and operational architecture provides value
- The impact of patient centred care and patient experience principles
Enable:
- Development of strategic frameworks which integrate consumer focused concepts and support collaborative processes
Audience Profile:
Board members, health service executives, clinicians, safety & quality co-ordinators/managers, risk managers, clinical governance managers and health consumers.
Download the PDF flyer to read speaker biographies and more information about master class learning objectives & outcomes

 

Pathways to a Consumer Focused Organisation: Governance and Managerial Approaches

28 August - 29 August 2012
Brisbane, QLD, Australia

Program PDF


 Pathways to a Consumer Focused  Organisation: Governance and Managerial Approaches
Join facilitators Stephanie Newell & Mitchell Messer in this Master Class on consumer participation and partnership in the context of health care quality improvement.
Aims 
Learn: 
- The consumer participation concepts of consumer engagement, consumer involvement and consumer partnership
- Why focusing on the patient experience matters to safety and quality 
Unpack:
- Consumer involvement and consumer partnership concepts
- Organisational governance and operational influences
Explore:
- How integration of the consumer participation trilogy into health care organisational governance and operational architecture provides value
- The impact of patient centred care and patient experience principles
Enable:
- Development of strategic frameworks which integrate consumer focused concepts and support collaborative processes
Audience Profile:
Board members, health service executives, clinicians, safety & quality co-ordinators/managers, risk managers, clinical governance managers and health consumers.
Download the PDF flyer to read speaker biographies and more information about master class learning objectives & outcomes

 

Moving Forward - Embracing and Accepting Resistance to Change

5 July - 6 July 2012
Perth, WA, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

The Better Boss Workshop

4 July - 5 July 2012
Perth, WA, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter Perth

3 July - 4 July 2012
Perth, WA, Australia

In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

The Better Boss Workshop

26 June - 27 June 2012
Adelaide, SA, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Moving Forward - Embracing and Accepting Resistance to Change

25 June - 26 June 2012
Adelaide, SA, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Handy Hints for the Novice Conference Presenter

24 June - 25 June 2012
Adelaide, SA, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

The Better Boss Workshop

21 June - 22 June 2012
Ballarat, VIC, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Moving Forward - Embracing and Accepting Resistance to Change

20 June - 21 June 2012
Ballarat, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Handy Hints for the Novice Conference Presenter

19 June - 20 June 2012
Melbourne, VIC, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

The Better Boss Workshop

18 June - 19 June 2012
Melbourne, VIC, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Moving Forward - Embracing and Accepting Resistance to Change

17 June - 18 June 2012
Melbourne, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Handy Hints for the Novice Conference Presenter

12 June - 13 June 2012
Wagga Wagga, NSW, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick

 

These workshops will be visiting NSW, QLD, VIC, SA, WA, ACT (and New Zealand) including Wagga Wagga, Ballarat, Tamworth, Newcastle and any rural towns along the way. So whether you are in Humpty Doo, Boolaroo, Pinaroo, Seymour, Esk or Edgecliff..if you have more than 10 keen participants, we can come to you (ask for a quote) or you can join one of our workshops. 

 

Have a look at this  MAP  to see if we are driving through a town close to you! 


 

The Better Boss Workshop

6 June - 7 June 2012
Parramatta, NSW, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

Handy Hints for the Novice Conference Presenter Sydney

4 June - 5 June 2012
Parramatta, NSW, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

The Better Boss Workshop

31 May - 1 June 2012
Brisbane, QLD, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected. 
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience: 
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

The Challenge of Long Term Alcohol Abuse in Older Adults - Christchurch NZ Master Class

23 May - 24 May 2012
Christchurch, ACT, New Zealand

Program PDF


Managing Older Clients Living with Alcohol Related Brain Injury:

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often lack the structure to manage challenging behaviour resulting from neurobehavioural disability, and lack the specific arrangements that enable effective implementation of neurobehavioural principles.

 

Master Class Aims: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI) this Master Class will provide education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI.

To improve the life quality of this often forgotten and neglected group of people by providing its participants with an understanding of their unique set of care needs and imparting the skills required to enhance the delivery of effective care and support.


 

Moving Forward - Embracing and Accepting Resistance to Change

17 May - 18 May 2012
Melbourne, VIC, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

The Better Boss Workshop

3 May - 4 May 2012
Sydney, NSW, Australia

Ever wondered how you rate as a boss? Who is a good boss? What qualities and skills do good bosses have? Why do team members see them as good bosses? How you could be a better boss?
Too often very competent professionals are rewarded with promotion to the high diving board of management and/or supervision without adequate orientation, training and support. Often it's assumed that because you have excelled at what you do, your transition to management and/or supervision will be effortless and seamless. And while the perks of promotion might seem enticing, the reality of a managerial role often turns out to be a touch more daunting than perhaps you had expected.
If you have been promoted into a managerial or supervisory role or have been suddenly thrust into the limelight because everyone else took one step back or your time has come, this workshop could be for you.
In this 4 hour (9-13.00)  introductory workshop, we will draw on recognised best practice management and supervision, feedback from our own Good Boss surveys (accessible from this home page - scroll down to participate) and the experiences of our international networks of change management consultants to:

  •  Assist participants to improve their knowledge and confidence in managing and/or supervising staff
  •  Better understand their role in leadership, management, responsibility and accountability
    o Personal qualities, skills and behaviours of good bosses
    o Benefits the good boss brings to the team and their organisation
    o Respecting and valuing staff
    o Motivating staff
  •  Review and discuss case studies of common dilemmas faced by bosses
  •  Learn some tips and techniques for dealing with tricky managerial situations.

Preferred Audience:
From any industry -enthusiastic emerging leaders, new managers and supervisors with no formal management training and those who are just wondering if they are really are being the best boss they can be.

What to Bring:

A positive attitude, a willingness to learn and if you have one, a case study of a difficult to manage situation...perhaps one you would like some help with.  (What is said in the room will stay in the room)


 

QLD VTE Master Class - National VTE Prevention Programme in England in implementing Local and Regional approaches to VTE Prevention

3 April - 4 April 2012
Brisbane, QLD, Australia

Program PDF


Full day Master Class will be practically focused on the experiences of the National VTE Prevention Programme in England in implementing Local and Regional approaches to VTE Prevention.

The Master Class will provide an opportunity for participants to gain a first-hand insight into the strategy, achievements and challenges from an expert team that includes:

Roopen Arya, Senior Medical Advisor to the National VTE Prevention Programme (England), Director of the National VTE Exemplar Centres Network and Director of the King's Thrombosis Centre in London

Tim Brown, Health Policy Advisor to the National Clinical Director for VTE (England)

Lynda Bonner, Consultant Nurse in Thrombosis and Anticoagulation, at Kings College Hospital in London

The team also encourages hosting organizations to actively participate in the Master Class by nominating one or more suitably qualified representatives to contribute as a speaker bringing a more localised perspective.

A more detailed outline of the proposed Master Class is attached. 

 

Note: This master class is also available for in-house opportunities between late April and early March 2012. Contact us at info@changechampions.com.au for more information and an in-house quote.


 

Improving Patient Safety Preventing and Managing Venous Thromboembolism

28 March - 30 March 2012
South Wharf, VIC, Australia

Program PDF


Downloads


 

Presentation downloads and videos for:

Improving Patient Safety:

Preventing and Managing Venous Thromboembolism

March 2012

 * for best results use Google Chrome


 

MASTER CLASS: Self Management Support Skills for Outpatient, Primary and Community Care Professionals

21 March - 22 March 2012
Auckland, ACT, New Zealand

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

Enhanced Recovery Resource

19 March - 20 March 2012
World Wide, ACT, Australia

Downloads


 

ENHANCED RECOVERY RECOURSES

Powerpoint presentations from recent seminars and

other resources are available here:

http://www.enhancedrecoveryblog.com/ 


 

MASTER CLASS: Self Management Support Skills for Outpatient, Primary and Community Care Professionals

19 March - 20 March 2012
Brisbane, QLD, Australia

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

MASTER CLASS: Self Management Support Skills for Outpatient, Primary and Community Care Professionals

18 March - 19 March 2012
Sydney, NSW, Australia

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

MASTER CLASS: Self Management Support Skills for Outpatient, Primary and Community Care Professionals

15 March - 16 March 2012
Perth, WA, Australia

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

MASTER CLASS: Self Management Support Skills for Outpatient, Commmunity and Primary Care Professionals

14 March - 15 March 2012
Melbourne, VIC, Australia

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

Orthopaedic Enhanced Recovery- (Perth, WA)

14 March - 15 March 2012
Perth, WA, Australia

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 

Orthopaedic Enhanced Recovery- (Adelaide, SA)

13 March - 14 March 2012
Adelaide, SA, Australia

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 


 

MASTER CLASS: Self Management Support Skills for Outpatient, Commmunity and Primary Care Professionals

12 March - 13 March 2012
Newcastle, NSW, Australia

Program PDF


COURSE OBJECTIVES
1. Describe the evidence for self-management support (SMS)

2. Explain the essential elements of SMS

3. Learn a variety of tools that can be implemented to facilitate self-management support.

 

 

Delivered by 2 internationally recognised professionals 

Doriane C. Miller is the inaugural director of the Center for Community Health and Vitality at the University of Chicago Medical Center. The Center for Community Health and Vitality's mission is to improve population health outcomes for residents on the South Side of Chicago through community-engaged research, demonstration and service models. Dr Miller joined the University in January 2009. Prior to joining the University of Chicago, she served as national program director of New Health Partnerships, a demonstration project funded by The Robert Wood Johnson Foundation and the California Health Care Foundation on collaborative self-management support. Dr. Miller is also a faculty member of the Institute for Healthcare Improvement in Cambridge, MA. Dr Miller also brings over 20 years of experience as a community-based primary care provider who has worked with under-served, minority populations with a special interest in behavioral health.

 

Judith Schaefer, MPH is a senior research associate with MacColl Institute for Healthcare Innovation, and Improving Chronic Illness Care, a Robert Wood Johnson funded program to promote health system change for people with chronic illness located at the Group Health Research Institute in Seattle, Washington. Ms. Schaefer is experienced in ambulatory care team practice improvement. She provides technical assistance to practice teams implementing the Patient Centered Medical Home, initiatives that engage patients and families and community partnerships in expanding the reach of primary care, on consumer engagement in quality improvement and development of regional case management service coordination. She has provided expertise for the Pennsylvania Governor's Initiative on Chronic Care, RWJF Aligning Forces for Quality initiative, and the Commonwealth Fund Safety Net Medical Home initiative. Ms Schaefer directed the Self-Management Support Learning Communities for New Health Partnerships: Improving Care by Engaging Patients, an RWJF funded program at the Institute for Healthcare Improvement in Boston, MA. and co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care's Health Disparities Collaboratives. She speaks frequently on helping people and systems change. Judith received her MPH from the University of Washington. She has served since 2000 as a faculty member with the Institute for Healthcare Communication, and is a T trainer for Stanford Patient Education Research Center's Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, case management, and collaborative management of chronic illness.


 

Orthopaedic Enhanced Recovery- (Melbourne, VIC)

12 March - 13 March 2012
Melbourne, VIC, Australia

Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 


 

Orthopaedic Enhanced Recovery- (Sydney, NSW)

11 March - 12 March 2012
Sydney, NSW, Australia

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 


 

Orthopaedic Enhanced Recovery- (Brisbane, QLD)

8 March - 9 March 2012
Brisbane, QLD, Australia

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 

Orthopaedic Enhanced Recovery- (Dunedin, NZ)

6 March - 7 March 2012
Dunedin, ACT, New Zealand

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 

Orthopaedic Enhanced Recovery- (Wellington, NZ)

5 March - 6 March 2012
Wellington, ACT, New Zealand

Program PDF


 

Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 


 

Orthopaedic Enhanced Recovery- (Auckland, NZ)

4 March - 5 March 2012
Auckland, ACT, New Zealand

Program PDF


Orthopaedic Enhanced Recovery Master Class 

 

Orthopaedic Enhanced Recovery is an evidence based model of care that enables patients to recover faster from all types of orthopaedic surgery.

 

Case studies, research & robust outcome data will be presented, and  practical tips for implementation will be shared with the audience. Our experts will present their own published research, and will provide delegates with a working knowledge of the latest research which they have recently compiled for their soon to be published textbook: "Enhanced Recovery in Orthopaedic Surgery."

 

Delegates will learn about this multi-modal approach that focuses on patient education, less invasive surgical techniques, improved pain relief, and early return to function from established experts in the field. Don't miss out- book your registration today! 

Download the PDF flyer to:
- See the detailed Master Content Outline
- Read the presenter biographies
- See rego forms & costs (note: regos can be made online by following the prompts below) 

 


 

UK Press Release on VTE

29 February - 1 March 2012
World Wide, ACT, Australia

Downloads


 

UK PRESS RELEASE ON VTE 

UK: Lives saved as more than 14 million patients are

screened for blood clots

 


 

Handy Hints for the Novice Conference Presenter Brisbane

8 February - 9 February 2012
Brisbane, QLD, Australia

 In this half day workshop, we will cover

 ·        How you Benefit from Presenting at Conferences

·         Elements of a Good Abstract

·         Creating a Great Bio

·         Learn Audience Engagement Tips from Experts

·         Preparing your Presentation

·         Managing Yourself, the Venue and the AV

·         Practice Delivering a Presentation and Answering  Questions

Bring a 5 minute presentation on a memory stick


 

Moving Forward - Embracing and Accepting Resistance to Change

7 February - 8 February 2012
Brisbane, QLD, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Sydney NSW)

20 November - 21 November 2011
Sydney, NSW, Australia

Program PDF


The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation. 

 

Master Class Objectives:

 Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
 Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)


 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Brisbane, QLD)

17 November - 18 November 2011
Brisbane, QLD, Australia

Program PDF


The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation. 

Master Class Objectives:

 Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
 Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)


 

Lean Facilities (Re)Design for Health Care

17 November - 18 November 2011
Brisbane, QLD, Australia

Program PDF


Topics Covered in the Course:
• Twenty-six lean facilities design criteria
o Examples of application for new and existing facilities
• Four levels of workplace design
o Facility Wide
o Value Streams
o Teams
o Value Field
• Creating work cells
o "Cardboard Kaizen" methodology for layout improvement
• Improving storage in new and existing facilities
o How supply systems influence storage
o Improving density in storage
o 5S for shared workspaces / storerooms
• The eight wastes in workplace / workstation layout
• Identifying "spatially gifted" staff members to aid in design
• Paper dolls and spaghetti diagrams for lean design
• Six "ates" of visual management for workplaces

 

Leading Lean in Healthcare - Lean Basics for Managers

16 November - 17 November 2011
Brisbane, QLD, Australia

Program PDF


Learning Objectives / Outcomes:
Background:
In this course the key techniques, philosophies, and management system that comprise a lean approach in healthcare will be discussed. Successful lean healthcare efforts result in measurable improvements in patient outcomes: improved quality, less harm due to preventable errors, better access, shorter waiting times, and better service. These benefits come from creating "win-win-win" solutions that improve the work life for medical providers and hospital staff, improve processes to prevent systemic errors, and reduce waste so that hospital personnel can spend more time on and focus more on patient care. The hospital or healthcare organization benefits in a long-term perspective due to reduced capital costs and operational expenditures, growth opportunities created by freed-up capacity, and an improved reputation that results from better quality and service.
Course Outline:
• Where does "lean" come from?
o Be able to articulate, for your healthcare colleagues, where the term "lean" and the core concepts come from
o How does a methodology with roots in the automotive industry possibly apply to healthcare?
o How would we measure success with our lean efforts?
o Examples and results from the world's leading lean hospitals
• Learn lean thinking concepts:
o Defining "value" from a customer and patient perspective
o Identifying "waste" and non-value-added activity
o Indentifying and improving "value-streams"
o Creating better "flow" for patients and processes
o Preventing errors and improving quality in a systematic way
o Engaging employees in continuous improvement
o Creating a "no-blame" improvement culture
o Measurement for continuous improvement (improvement rate more important than outcome
o How to identify and prioritize lean activities?
• Overview of commonly used methods, with real healthcare examples:
o Value-Stream Mapping
o Work and Process Observation
o Standardized Work and Checklists
o Visual Management
o Layered Audits
o Error Proofing
o Kanban and Materials Management
o A3 Communication and Problem Solving

Audience:
• Healthcare middle and senior managers, project managers, front-line clinical or professional staff, physicians, and senior leaders who want an understanding of the total scope of implementing lean in a healthcare setting
• Individuals or teams with little to moderate experience and exposure to lean who are looking to increase their understanding;
• Cross-functional and cross-level teams are encouraged to attend together.


 

Lean Facilities (Re)Design for Health Care

15 November - 16 November 2011
Melbourne, VIC, Australia

Program PDF


Learning Objectives / Outcomes:
Background:
This course covers the principles and techniques needed to improve the layout of any workplace, from the entire facility layout, to value stream improvements, right down to improvements in the value field (where the work is done). People working with existing facilities will be able to plan large and small changes, and will be able to measure the impact of all layout changes (sometimes small changes result in big gains!). New facilities will be able to be planned with a working knowledge of Lean Thinking for facility design. A lean facility layout or workplace design achieves greater efficiency by exploiting the advantages of reduced motion, transportation, inventory, and extra processing built into the workplace. Setups and changeover times are reduced, errors and defects are less frequent, and staff have more time for value added activities, resulting in shorter waiting times and better service.
Course Structure: The course will be broken up between lecture, case studies, example layout improvements, and exercises. "Generic" layouts will be provided for the exercises, but participants are encouraged to bring several copies of their own workplace layouts to work on instead.
Topics Covered in the Course:
• Twenty-six lean facilities design criteria
o Examples of application for new and existing facilities
• Four levels of workplace design
o Facility Wide
o Value Streams
o Teams
o Value Field
• Creating work cells
o "Cardboard Kaizen" methodology for layout improvement
• Improving storage in new and existing facilities
o How supply systems influence storage
o Improving density in storage
o 5S for shared workspaces / storerooms
• The eight wastes in workplace / workstation layout
• Identifying "spatially gifted" staff members to aid in design
• Paper dolls and spaghetti diagrams for lean design
• Six "ates" of visual management for workplaces

 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Adelaide, SA)

15 November - 16 November 2011
Adelaide, SA, Australia

Program PDF


The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation. 

Master Class Objectives:

 Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
 Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)


 

Leading Lean in Healthcare -Lean Basics for Managers

14 November - 15 November 2011
Melbourne, VIC, Australia

Program PDF


Learning Objectives / Outcomes:
Background:
In this course the key techniques, philosophies, and management system that comprise a lean approach in healthcare will be discussed. Successful lean healthcare efforts result in measurable improvements in patient outcomes: improved quality, less harm due to preventable errors, better access, shorter waiting times, and better service. These benefits come from creating "win-win-win" solutions that improve the work life for medical providers and hospital staff, improve processes to prevent systemic errors, and reduce waste so that hospital personnel can spend more time on and focus more on patient care. The hospital or healthcare organization benefits in a long-term perspective due to reduced capital costs and operational expenditures, growth opportunities created by freed-up capacity, and an improved reputation that results from better quality and service.
Course Outline:
• Where does "lean" come from?
o Be able to articulate, for your healthcare colleagues, where the term "lean" and the core concepts come from
o How does a methodology with roots in the automotive industry possibly apply to healthcare?
o How would we measure success with our lean efforts?
o Examples and results from the world's leading lean hospitals
• Learn lean thinking concepts:
o Defining "value" from a customer and patient perspective
o Identifying "waste" and non-value-added activity
o Indentifying and improving "value-streams"
o Creating better "flow" for patients and processes
o Preventing errors and improving quality in a systematic way
o Engaging employees in continuous improvement
o Creating a "no-blame" improvement culture
o Measurement for continuous improvement (improvement rate more important than outcome
o How to identify and prioritize lean activities?
• Overview of commonly used methods, with real healthcare examples:
o Value-Stream Mapping
o Work and Process Observation
o Standardized Work and Checklists
o Visual Management
o Layered Audits
o Error Proofing
o Kanban and Materials Management
o A3 Communication and Problem Solving

Audience:
• Healthcare middle and senior managers, project managers, front-line clinical or professional staff, physicians, and senior leaders who want an understanding of the total scope of implementing lean in a healthcare setting
• Individuals or teams with little to moderate experience and exposure to lean who are looking to increase their understanding;
• Cross-functional and cross-level teams are encouraged to attend together.


 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Melbourne, VIC)

13 November - 14 November 2011
Melbourne, VIC, Australia

Program PDF


The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. 

The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation.

 

Master Class Objectives:
*  Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
*  Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)

 


 

Master Class: The Challenge of Longer Term Alcohol Abuse in Older Adults

10 November - 11 November 2011
Brisbane, QLD, Australia

Program PDF


Join Alice Rota-Bartelink in a Master Class that addresses a particularly difficult problem

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often can not provide the structure to successfully manage neurobehaviourial disability expressed as challenging behaviour arising from long-term alcohol abuse. 

Master Class Aim: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI).

To deliver education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI. 

Email us at info@changechampions.com.au to inquire about In-House Master Classes


 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Wellington, NZ)

10 November - 11 November 2011
Wellington, ACT, New Zealand

Program PDF


Master Class Objectives:

 Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
 Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)

 


 

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain- (Auckland, NZ)

8 November - 9 November 2011
Auckland, ACT, New Zealand

Program PDF


The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation. 

 

Master Class Objectives:

 Explore the differences between acute and chronic pain and the treatment approaches used
*  Describe best practice strategies for the management of acute and chronic pain
*  Learn how to use adjuvant analgesics for the management of neuropathic pain and complex pain syndromes
 Explore best practice recommendations for the use of strong opioids in chronic benign pain
*  Learn strategies for assessing and managing pain in patients with substance misuse issues
*  Develop an increased awareness of the use of advanced techniques

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)

 


 

End of Life Care Master Class- Perth, WA

31 October - 1 November 2011
Perth, WA, Australia

Program PDF



End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 

 


 

Report and Resource Library

31 October - 1 November 2011
Worldwide, ACT, Worldwide

Downloads


 

REPORT AND RESOURCE LIBRARY

Download our free collection of new healthcare quality, safety and service improvement reports and resources gathered via our networks.  Or send your report to upload on our website to info@changechampions.com.au


 

End of Life Care Master Class- Adelaide, SA

25 October - 26 October 2011
Adelaide, SA, Australia

Program PDF



End of Life Care Master Class with Les Storey - 9.00-16.30 (30 min lunch break)


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 

 


 

End of Life Care Master Class- Alice Springs, NT

23 October - 24 October 2011
Alice Springs, NT, Australia

Program PDF



End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 

 


 

End of Life Care Master Class- Brisbane, QLD

20 October - 21 October 2011
Brisbane, QLD, Australia

Program PDF



End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 

 


 

End of Life Care- RCN DOCUMENT

18 October - 19 October 2011
Sydney, NSW, Australia

Program PDF


Downloads


 RCN GUIDANCE DOCUMENT


When Someone Asks You For Assistance to Die
This guidance aims to support the relationship between patients and nurses, protect the vulnerable and set out the legal position for health care workers. The document emphasises that assisting a suicide is illegal but provides practical examples of how to deal with difficult conversations and deliver good quality end of life care. 

 

Moving Forward: Accepting and Embracing Resistance to Change (VIC)

17 October - 18 October 2011
Melbourne, VIC, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

*Includes a certificate of attendance

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

End of Life Care Master Class- Melbourne VIC

16 October - 17 October 2011
Melbourne, VIC, Australia

Program PDF



End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 


 

EVALUATION FORM- The Challenge of Long Term Alcohol Abuse in Older Adults

15 October - 16 October 2011
Delegates, ACT, Worldwide

Downloads


 

EVALUATION FORM 

 

For Master Class delegates of

The Challenge of Long Term Alcohol Abuse in Older Adults


 

EVALUATION FORM- Setting the Standard- Master Class with Clair Haslam

15 October - 16 October 2011
Delegates, ACT, Wordwide

Downloads


 

EVALUATION FORM 

 

For Master Class delegates of:

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain


 

IN-HOUSE EXPRESSION OF INTEREST FORM

14 October - 15 October 2011
In-House, ACT, Australia & NZ

Downloads


 
 IN HOUSE MASTER CLASSES
Are you interested in having an in-house master class? 
 
If you are interested in having one of our master classes come to your facility, we kindly request that you click the downloads button (to your left) and fill out an expression of interest form. We will then be in touch with you about possible dates and quotes.

 

End of Life Care Master Class- Dunedin, NZ

13 October - 14 October 2011
Dunedin, ACT, New Zealand

Program PDF



End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 


 

End of Life Care Master Class- Christchurch, NZ

12 October - 13 October 2011
Riccarton, Christchurch, ACT, New Zealand

Program PDF


 

End of Life Care Master Class with Les Storey


Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

 

be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

 

gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

 

For more info please download the PDF Flyer 

 


 

End of Life Care Master Class- Auckland, NZ

10 October - 11 October 2011
Auckland, ACT, New Zealand

Program PDF


End of Life Care Master Class with Les Storey

Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

* be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

* gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

For more info please download the PDF Flyer 

Accommodation available at Mercure Auckland for 10 October at $NZ109 room only. To book email Katie Comienski at h1721-sb01@accor.com

 


 

Innovative Strategies for Engaging and Supporting NET Generation Students

29 September - 30 September 2011
Darling Harbour, NSW, Australia

Program PDF


Downloads


  

Presentation dowloads for:

Innovative Strategies for Engaging and Supporting NET Generation Students

September 2011

 


 

Outpatients: Improving Patient Flow and Service Integration

6 September - 8 September 2011
Noosa, QLD, Australia

Program PDF


Downloads



Presentation dowloads for:

Outpatients: Improving Patient Flow and Service Integration

September 2011 


 

Optimising the Management of Pain

23 August - 25 August 2011
Southbank, VIC, Australia

Program PDF


Downloads


 

Presentation dowloads for:

Optimising the Management of Pain

August 2011


 

Moving Forward: Accepting and Embracing Resistance to Change (QLD)

8 August - 9 August 2011
Brisbane, QLD, Australia

Program PDF


In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

*Includes a certificate of attendance

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.


 

Customer Service Excellence

26 July - 27 July 2011
Sydney, NSW, Australia

Program PDF


Full day Master Class with Expert Storyteller and Presenter Bill Shannon.

Disney's reputation for customer service is world renowned. Bill has taught the how-to for fifteen years based on his background in planning, design and management at Disney.

Objectives:   

  •  Great customer service is broken down into three delivery systems each of which allow immediate analysis and generate easily implemented improvements. Attendees will learn each system and be able to adapt and plan for new improvements right away. 
  •  Great service organizations all have the ability to understand the customer experience in detail and are constantly seeking improvements. Attendees will learn how to " Walk in the shoes of their customers" using a tool devised by Disney. 

Early bird rates have been extended! See below

 


 

MASTER CLASS Bill Shannon on Patient Centred Care BRISBANE

25 July - 26 July 2011
Brisbane, QLD, Australia

Program PDF


 

Master Class Learning Outcomes -8.00-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution


- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored


- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.


- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 


 

MASTER CLASS Bill Shannon on Patient Centred Care PERTH

24 July - 25 July 2011
Perth, WA, Australia

Program PDF


 

Master Class Learning Outcomes -8.00-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution


- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored


- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.


- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 


 

MASTER CLASS: Bill Shannon on Patient Centred Care ADELAIDE

21 July - 22 July 2011
Adelaide, SA, Australia

Program PDF


Master Class Learning Outcomes -8.00-16.00
- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution


- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored


- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 


 

MASTER CLASS: Bill Shannon on Patient Centred Care MELBOURNE

19 July - 20 July 2011
Melbourne, VIC, Australia

Program PDF


Master Class Learning Outcomes 8.00-16.00
- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution


- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored
Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day

 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 


 

Master Class: Bill Shannon on Patient Centred Care SYDNEY

18 July - 19 July 2011
Sydney, NSW, Australia

Program PDF


Master Class Learning Outcomes -9.30-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution


- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored


- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.


- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

  


 

Master Class: The Lean Operating Theatre - Adelaide, SA

5 July - 6 July 2011
Adelaide, SA, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Master Class: The Lean Operating Theatre -Sydney, NSW

30 June - 1 July 2011
Sydney, NSW, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Master Class: The Lean Operating Theatre, Auckland, NZ

28 June - 29 June 2011
Auckland, ACT, New Zealand

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Master Class: The Lean Operating Theatre- Perth, WA

26 June - 27 June 2011
Perth, WA, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Statistical Thinking & Methods- Unlock the Information Hidden in Data

22 June - 24 June 2011
Brisbane, QLD, Australia

Program PDF


 1.  Statistical Thinking Seminar

Audience: Executives, data analysts, clinicians and administrators who receive and or act on performance reports. Year 10 statistical knowledge required.

 

Learning Objectives

§  Identify common and special cause variation and appropriate responses;

§  Accurately predict future performance;

§  Visually display statistical significance;

§  Understand risk trending with Failure Modes and Effects Analysis - a prospective risk reduction tool;

§  Identify early warnings of poor performance.

 

2.  Minitab™ Workshop

 Audience: Anyone that analyses data

 

Learning Objectives

Participants will gain basic practical skills to produce control charts, Pareto charts and other simple analyses

 

TO FIND OUT MORE ABOUT THIS MASTER CLASS & TO READ HELEN GANLEY'S BIO PLEASE  DOWNLOAD THE PDF PROGRAM & REGISTRATION FORMS (scroll up) 


 

Master Class: The Lean Operating Theatre -Melbourne, VIC

23 June - 24 June 2011
Melbourne, VIC, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Master Class The Lean Operating Theatre

22 June - 23 June 2011
Melbourne, VIC, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Master Class: The Lean Operating Theatre -Melbourne, VIC

19 June - 20 June 2011
Melbourne, VIC, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

 

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Statistical Thinking & Methods- Unlock the Information Hidden in Data

15 June - 17 June 2011
Sydney, NSW, Australia

Program PDF


1.  Statistical Thinking Seminar

Audience: Executives, data analysts, clinicians and administrators who receive and or act on performance reports. Year 10 statistical knowledge required.

 

Learning Objectives

§  Identify common and special cause variation and appropriate responses;

§  Accurately predict future performance;

§  Visually display statistical significance;

§  Understand risk trending with Failure Modes and Effects Analysis - a prospective risk reduction tool;

§  Identify early warnings of poor performance.

 

2.  Minitab™ Workshop

 Audience: Anyone that analyses data

 

Learning Objectives

Participants will gain basic practical skills to produce control charts, Pareto charts and other simple analyses

 

TO FIND OUT MORE ABOUT THIS MASTER CLASS & TO READ HELEN GANLEY'S BIO PLEASE  DOWNLOAD THE PDF PROGRAM & REGISTRATION FORMS (scroll up) 


 

Master Class: The Lean Operating Theatre - Brisbane, QLD

16 June - 17 June 2011
Brisbane, QLD, Australia

Program PDF


One day Lean Operating Theatre Master Class with Sean Lewis

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Statistical Thinking & Methods- Unlock the Information Hidden in Data

8 June - 10 June 2011
Melbourne, VIC, Australia

Program PDF


 1.  Statistical Thinking Seminar

Audience: Executives, data analysts, clinicians and administrators who receive and or act on performance reports. Year 10 statistical knowledge required.

 

Learning Objectives

§  Identify common and special cause variation and appropriate responses;

§  Accurately predict future performance;

§  Visually display statistical significance;

§  Understand risk trending with Failure Modes and Effects Analysis - a prospective risk reduction tool;

§  Identify early warnings of poor performance.

 

2.  Minitab™ Workshop

 Audience: Anyone that analyses data

 

Learning Objectives

Participants will gain basic practical skills to produce control charts, Pareto charts and other simple analyses

 

TO FIND OUT MORE ABOUT THIS MASTER CLASS & TO READ HELEN GANLEY'S BIO PLEASE  DOWNLOAD THE PDF PROGRAM & REGISTRATION FORMS (scroll up) 


 

Handy Hints for Novice Conference Presenters - Melbourne

2 June - 3 June 2011
Melbourne, VIC, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one and a draft abstract, a powerpoint presentation (up to 10 slides), a memory stick.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK AN IN HOUSE SESSION

Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

 

Leadership and Management for Health Professionals - Sharing the Experience

26 May - 27 May 2011
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation dowloads for:

Leadership and Management for Health Professionals-Sharing the Experience

May 2011


 

Today's Hospital - 24/7 Care Every Day of the Year

24 May - 25 May 2011
Melbourne, VIC, Australia

Program PDF


Downloads


 

Presentation dowloads for:

 Today's Hospital- 24/7 Care Every Day of the Year

May 2011


 

Moving Forward: Accepting and Embracing Resistance to Change

16 May - 17 May 2011
Sydney, NSW, Australia

In this one day (ie 9.15-16.15) practical workshop you will:

  • Appreciate that people resist being changed
  • Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
  • Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
  • Discuss ways to build dynamic coalitions for sustainable change
    Managing the messages, managing people and networks, developing competencies and finding comfort zones
  • Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

*Includes a certificate of attendance

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.

 


 

Handy Hints for Novice Conference Presenters - Brisbane

12 May - 13 May 2011
Brisbane, QLD, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, a draft abstract, a draft powerpoint presentation (up to 10 slides), a memory stick... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

 


 

Master Class: The Lean Operating Theatre

28 April - 29 April 2011
Brisbane, QLD, Australia

One day Lean Operating Theatre Master Class with Sean Lewis

SOLD OUT - PLEASE EMAIL info@changechampions.com.au FOR INFORMATION ABOUT OTHER DATES AND VENUES

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au


 

Perth Master Class: A New Direction for Change Management

10 March - 11 March 2011
Perth, WA, Australia

Program PDF


 MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Adelaide Master Class: A New Direction for Change Management

9 March - 10 March 2011
Adelaide, SA, Australia

Program PDF


MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30
  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Hobart Master Class: A New Direction for Change Management

7 March - 8 March 2011
North Hobart, TAS, Australia

Program PDF


MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30
  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Mental Health and Medication Safety

2 March - 4 March 2011
Adelaide, SA, Australia

Program PDF


Downloads


 

Presentation dowloads for:

Mental Health and Medication Safety

March 2011


 

Melbourne Master Class: A New Direction for Change Management

3 March - 4 March 2011
Melbourne, VIC, Australia

Program PDF


MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30
  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Medication Safety for Older People

28 February - 2 March 2011
Adelaide, SA, Australia

Program PDF


Downloads


 

Presentation downloads for:

 Medication Safety for Older People

March 2011


 

Sydney Master Class: A New Direction for Change Management

1 March - 2 March 2011
Sydney, NSW, Australia

Program PDF


MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30
  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Brisbane Master Class: A New Direction for Change Management

28 February - 1 March 2011
Brisbane, QLD, Australia

Program PDF


 MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

  • By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
  • Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
  • Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
  • Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

  Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.


 

Master Class: Improving adherence with medication in psychiatric practice

28 February - 1 March 2011
East Circular Quay, Sydney, NSW, Australia

Program PDF


Your Facilitator
Carol Paton
is Chief Pharmacist at Oxleas NHS Foundation Trust in South-East London, joint head of the Prescribing Observatory for Mental Health (POMH-UK) and an editor of both the Maudsley Prescribing Guidelines, and Psychiatric Intensive Care. She is a past member of the executive committee of the National association of Psychiatric Intensive Care Units (NAPICU) and has contributed to the development of several NICE guidelines. Carol has a long-standing interest in the quality of medicines use in psychiatry.

Background
Non-adherence to prescribed medicines is common, and within psychiatric settings is a major cause of relapse and re-hospitalisation. There are many barriers to adherence, some of which are more easily remediable than others. Giving information in a way that is meaningful to the patient, offering choice where possible and actively managing side effects help to build a good therapeutic relationship and form the foundation from which other factors that influence adherence can be modified. Managing medicines in this way requires the support of psychiatrists, pharmacists, nurses, and indeed all staff who have clinical contact with the patient. The variable knowledge base, confidence in dealing with issues around medication, and perceived job role of different clinical staff make this challenging. Making up to date and easy to use resources available to all clinical staff, supports best clinical practice across the whole care pathway and the whole healthcare organisation.

Objectives/outcomes

To:
• increase understanding of barriers to medication adherence
• consider how strategies to overcome these barriers can be incorporated into routine clinical practice
• consider how IT systems can support strategies to improve adherence
• increase the confidence of the multi-disciplinary team in managing medicines

Profile of attendees
Ideally a multi-disciplinary group including psychiatrists, pharmacists and nurses with an interest in managing medicines.

Duration: 4 hrs commencing promptly at  9.00-13.00 

 

 


 

MASTER CLASS BRISBANE Fit to Learn: A new approach to coordination difficulties in an education setting

24 February - 25 February 2011
Brisbane, QLD, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

Master Class: The Challenge of Long Term Alcohol Abuse in Older Adults - Launceston

23 February - 24 February 2011
Launceston, TAS, Australia

Program PDF


Managing Older Clients Living with Alcohol Related Brain Injury:

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often lack the structure to manage challenging behaviour resulting from neurobehavioural disability, and lack the specific arrangements that enable effective implementation of neurobehavioural principles.

 

Master Class Aims: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI) this Master Class will provide education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI.

To improve the life quality of this often forgotten and neglected group of people by providing its participants with an understanding of their unique set of care needs and imparting the skills required to enhance the delivery of effective care and support.


 

Master Class: The Challenge of Long Term Alcohol Abuse in Older Adults - Hobart

22 February - 23 February 2011
Hobart, TAS, Australia

Program PDF


Managing Older Clients Living with Alcohol Related Brain Injury:

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often lack the structure to manage challenging behaviour resulting from neurobehavioural disability, and lack the specific arrangements that enable effective implementation of neurobehavioural principles.

 

Master Class Aims: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI) this Master Class will provide education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI.

To improve the life quality of this often forgotten and neglected group of people by providing its participants with an understanding of their unique set of care needs and imparting the skills required to enhance the delivery of effective care and support.


 

MASTER CLASS PERTH Fit to Learn: A new approach to coordination difficulties in an education setting

20 February - 21 February 2011
Perth, WA, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

MASTER CLASS ADELAIDE Fit to Learn: A new approach to coordination difficulties in an education setting

17 February - 18 February 2011
Adelaide, SA, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

MASTER CLASS MELBOURNE Fit to Learn: A new approach to coordination difficulties in an education setting

16 February - 17 February 2011
Melbourne, VIC, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

Self Parking - QV Car Park $15.00 per day, per exit Driving to QV and parking is simple with entries off Lonsdale Street, Little Lonsdale Street and Russell Street. We have a negotiated rate at the QV Car Park for $15 per day. All conference guests are required to self-park their vehicles. At the completion of the conference they must validate their parking tickets with our hotel reception staff in order to receive the discounted rate. Guests pay prior to departure at the car park as per normal.

 

 About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

Fit to Learn: Handouts and Evaluation Form

15 February - 16 February 2011
All, ACT, Australia

Downloads


To all Fit to Learn delegates: by clicking 'DOWNLOADS' to your left, you will be able to access your handouts and evalution forms.

 

Please state clearly your name and postal address on your returned evaluation forms. Once we have received this, your Certificate of Attendance will be sent to you.

 

 


 

MASTER CLASS NEWCASTLE Fit to Learn: A new approach to coordination difficulties in an education setting

14 February - 15 February 2011
Newcastle, NSW, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

MASTER CLASS SYDNEY Fit to Learn: A new approach to coordination difficulties in an education setting

13 February - 14 February 2011
Sydney, NSW, Australia

Program PDF


Learning Objectives & Outcome Measures

  • Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
  • Understand the improved outcomes when services work together
  • Be able to correctly identify children with DCD from other conditions
  • Recognise the value of providing intervention in schools
  • Recognise the value of group intervention
  • Understand the central role of the pathway
  • Understand how Fit to Learn fits into the curriculum framework
  • Understand how to deliver therapy intervention in an educational environment
  • Learn how to encourage other services to provide suitable activities
About Fit to Learn

The programme is aimed at 5-11 year olds but can be used more widely. Some secondary schools the programme with some extra, more age appropriate activities. There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's.

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.


 

Handy Hints for Novice Conference Presenters - Sydney

8 February - 9 February 2011
Sydney, NSW, Australia

In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour.  You will also need a memory stick.

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

 


 

Master Class Needs Assessment Survey

29 January - 30 January 2011
Anywhere & Everywhere, NSW, Australia

Program PDF


Downloads


 

 Master Class Needs Assessment Survey 

 What are your needs? What are the needs of your organisation? 

 Please complete this survey so we can create master class topics that best suit you

Do it online by visiting:http://www.surveymonkey.com/s/75DJJWM 

 


 

MEDIA RELEASE: Change Champions becomes new stakeholder for CHAIN Australasia and Asia Pacific Rim

10 January - 11 January 2011
Glebe, NSW, Australia

Downloads


 
 MEDIA RELEASE
Change Champions becomes new stakeholder for CHAIN Australasia and the Asia Pacific Rim

Why not join CHAIN and be part of the most effective health care network? Visit http://chain.ulcc.ac.uk/chain/index.html

 

Handy Hints for the Novice Conference Presenter - Brisbane

9 December - 10 December 2010
Brisbane, QLD, Australia

Program PDF


 In this full day (ie 9.15-16.45) workshop we will cover:
  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 
 
 

 

Handy Hints for the Novice Conference Presenter - Parramatta

6 December - 7 December 2010
Parramatta, NSW, Australia

Program PDF


 In this full day (ie 9.15-16.45) workshop we will cover:
  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP).

 

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

  


 

Supporting the Healthcare Workforce - Innovations in OH &S

17 November - 19 November 2010
Carlton, VIC, Australia

Program PDF


Downloads


 

 

Presentation downloads for:

 Supporting the Healthcare Workforce - Innovations in OH&S

November 2010

 


 

Master Class: Responding to the Behavioural Symptoms of Dementia during Personal Care Activities

18 November - 19 November 2010
Melbourne, VIC, Australia

Program PDF


Ms Robyn Attoe, Lecturer in Behavioural and Psychological Symptom Management, RPN, Academic Unit for Psychiatry of Old Age, The University of Melbourne

 Ms Alissa Westphal, Lecturer in Dementia Care, Accredited OT, Academic Unit for Psychiatry of Old Age, The University of Melbourne  
Master Class Outline
Personal care activities such as showering, dressing and toileting are the primary triggers for behavioural symptoms of dementia (BPSD). These symptoms which include physical, verbal aggression and resistiveness place significant stress on caregivers who endeavour to meet the person’s care needs. The International Psychogeriatric Association (IPA) suggest that non pharmacological interventions for the management of BPSD should be the frontline treatment. However, many Doctors, Nurses, Allied Health, and Care staff have no formal training in this area, nor are they aware of how to implement such treatments in a person-centred framework to reduce BPSD in the care setting. Understanding, assessing and effectively responding to these behaviours is necessary in order to reduce the often negative impact these symptoms have on the person with dementia and those
providing care.
Master Class Objectives:
o    Provide attendees with a comprehensive framework for assessing, understanding and responding to BPSD during ADLs using non-pharmacological strategies
o    Further develop practical skills in developing and implementing person-focussed strategies to assist in the management of behavioural symptoms of dementia during ADL’s, including the use of activities and environmental changes.
o    Enhance attendee’s confidence in selecting, utilising and suggesting non-pharmacological            interventions for behavioural symptoms during ADL’s
o    Build attendees practical knowledge in developing, implementing and evaluating individualised plans to manage BPSD non-pharmacologically during ADL’s
Method of learning
Interactive learning methods, small group work, role plays, case examples and practical exercises will be used to explore and illustrate the material discussed. Opportunities will be provided for networking with other attendees through sharing and discussing case studies, experiences and outcomes of strategies implemented. Examples of non-pharmacological interventions and activities will be available for participant interaction during the workshop.
Attendees will be invited to participate in teleconferences with other participants during the 3 months following the workshop. These teleconferences will be facilitated by the trainers and provide an opportunity for attendees to share successes and problem solve difficulties that have experienced in using the workshop material within their workplace.

 

Handy Hints for the Novice Conference Presenter - Melbourne

16 November - 17 November 2010
Carlton, VIC, Australia

 In this full day (ie 9.15-16.45) workshop we will cover:
  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

 

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

  


 

Best Care, Best Place: Designing and Improving Patient Flow

10 November - 12 November 2010
Adelaide, SA, Australia

Program PDF


Downloads


 

 

Presentation downloads for:

 Best Care, Best Place: Designing and Improving Patient Flow

November 2010

 


 

Handy Hints for Novice Conference Presenters - Adelaide

9 November - 10 November 2010
Adelaide, SA, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

 

 

 


 

MASTERCLASS with Pippa Bagnall - Radical Health Care Reform Under a Minority Government

9 November - 10 November 2010
Adelaide, SA, Australia

Program PDF


  Radical Health Care Reform Under a Minority Government

Wednesday 10 November 2010 from 14.00-18.00 followed by canapes and drinks.

Pippa Bagnall is a Health Care Reform Specialist. She has held senior positions in the Cabinet Office and the Department of Health and has pioneered many transformational change programmes and local projects across emergency, urgent, primary and social care. In parallel, Pippa has led many initiatives across the homelessness sector and continues to mentor former homeless people. She has presented her work nationally and internationally and this visit will be her third to Australia, each supported by Change Champions.

Master Class Style

The master class will be divided in to 4 x 1 hour sessions. There will be a mixture of presentations and group work and a small amount of optional pre-reading.

Aim

This master class will provide a platform for the exploration of driving health care reform under a minority government. Participants will be supported in their identification of innovative, practical and transformational opportunities to ensure the delivery of high quality, cost effective and safe health care.

Objectives

• To review the results of the merger of the UK conservative and liberal democrats health care manifestos and to consider ways to achieve policy and political consensus
• To explore the UK approach to health care reform within a highly challenging political and economic climate
• To identify new system design options for the delivery of improved health outcomes, greater control for patients, and improved accountability and affordability
• To discuss some of the lessons learnt from the UK which could be applied in order to help shape Australian health care reform under a minority government
• To consider the attributes of effective leadership at each level of the health care system.

Learning Outcomes

1. A clearer understanding of the politics of a minority government with a particular emphasis on health care reform
2. An awareness of examples of UK reform successes (and failures)
3. An insight in to a variety of methodologies available for designing and improving patient flows in order to provide care closer to home
4. An appreciation on how to adjust leadership style in order to influence and respond to rapidly changing political landscapes.

 

 


 

Handy Hints for Novice Conference Presenters - Perth

21 October - 22 October 2010
Perth, WA, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks and a certificate of attendance 

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

  


 

Handy Hints for Novice Conference Presenters - Sydney

18 October - 19 October 2010
East Circular Quay, Sydney, NSW, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 

 


 

Handy Hints for Novice Conference Presenters - Newcastle

13 October - 14 October 2010
Newcastle (Hamilton), NSW, Australia

Program PDF


In this full day (ie 9.15-16.45) workshop we will cover:

  • writing a winning bio and abstract that is fit to be submitted for a conference presentation
  • analysing great presentations and great presenters and discovering their secrets for success
  • preparing an engaging, easy listening presentation
  • managing your moment (include self, voice, AV, venue etc)
  • delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks and a certificate of attendance 

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

  • $6050.00 In house workshops for 30 people (approx. $200 per person)
  • Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation
* For inquiries about group bookings:
Email:  info@changechampions.com.au or 
Ph: (02) 9692 0533 
 

 


 

Ageing and Spirituality: Resistance, Resilience and Change

27 September - 1 October 2010
Canberra, ACT, Australia

Program PDF


Conference Aims:

  • Ageing and positive well-being in later life
  • Issues of chronic ill health, disability and resilience in later life
  • Changes experienced in ageing related to loss and grief
  • Integration of spiritual care into holistic programs of care for older adults
  • Finding meaning in life and coping with the changes of ageing, especially psychosocial, emotional and spiritual changes
  • The use of story in supporting continued growth, well-being and resilience in later life
  • Contemporary information and skill sharing strategies for working with people who have dementia and their carers

Themes:

Resistance
Challenging the stereotypes of ageing in contemporary society - spiritual, psychosocial, emotional and
physiological aspects.

Resilience
Ways of connecting and caring that build resilience for older people

Change
Catalyst and opportunity for spiritual and emotional growth

 

Who Should Attend?
•Health professionals working with older people
•Chaplains, clergy, pastoral carers
•Theologians
•Diversional therapists
•Policy makers and aged care administrators
•Older people, including those with disabilities
•Anyone interested in improving the quality of life for older people

 

Keynote Speakers:

Prof. Keith Meador- Professor of Psychiatry and Behavioral Sciences and Associate Professor of
Medicine at Duke University Medical Center (USA), Center for Spirituality, Theology and Health at Duke University (USA)

Prof. Peter Coleman- University of Southampton (UK)

Rev. Prof. MacKinlay- Anglican priest, Professor of Theology at Charles Sturt University (NSW) and Director of CAPS.

 

TO REGISTER:

DOWNLOAD THE PDF ATTACHMENT (registration form is on the attachment)

or

Call the Centre for Ageing and Pastoral Studies (CAPS)

ph: +61 (2) 6272 6205

fax: +61 (2) 6273 4067

 


 

Balancing Emergency and Elective Surgery

8 September - 10 September 2010
Carlton, VIC, Australia

Program PDF


Downloads


 

Presentation downloads for:

 Balancing Emergency and Elective Surgery

September 2010

 


 

Master Class- Planning in the OR and how to keep health care professionals aboard

7 September - 8 September 2010
Melbourne, VIC, Australia

Downloads


 

Presentation downloads for:

 Master Class- Planning in the OR and how to keep health care professionals aboard

September 2010


 

In the Spotlight: Patient Centred Care

1 September - 3 September 2010
Brisbane, QLD, Australia

Downloads


 

Presentation downloads for:

 In the Spotlight: Patient Centred Care

September 2010


 

2nd Improving the Delivery of Emergency Care

24 August - 26 August 2010
Carrara, QLD, Australia

Program PDF


Downloads


 

Presentation downloads for:

 2nd Improving the Delivery of Emergency Care

August 2010


 

Climate Change, Healthcare and Carbon Footprints

4 August - 6 August 2010
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

 Climate Change, Healthcare and Carbon Footprints

August 2010


 

Chomping Into Reform: Improving the Delivery of Oral and Dental Health

2 June - 4 June 2010
Melbourne, VIC, Australia

Program PDF


Downloads


 

Presentation downloads for:

 Chomping Into Reform: Improving the Delivery of Oral and Dental Health

June 2010


 

Future Proofing the Aged and Community Care Workforce

24 May - 26 May 2010
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

 Future Proofing the Aged and Community Care Workforce

May 2010


 

Master Class: The Key Principles of Leading and Managing Aged and Community Care Services for the 21st Century

23 May - 24 May 2010
Sydney, NSW, Australia

 

The Key Principles of Leading and Managing Aged and Community Care Services for the 21st Century

Master Class Outline - 12.30-17.00 with afternoon tea.

Angie will take you through:

  • Productive Leadership - understanding the difference between leadership and management and the need for both. Leadership as a choice through the system not a position
  • The Compass for Transformation - the interdependent elements that need to be in play to enable excellent patient/ client experience and value for money
  • Designing for Safe Care - adopting the principles of reliable systems and enhanced recovery
  • Establishing the Culture for Improvement - how culture is created for success or failure.

The Master Class will include references to recent work with Leicester City PCT community nursing team and Halton and St Helen's Continuing Care Team. Also current work looking at the implementation of the Mental Capacity Act and Deprivation of Liberties in the East Midlands and creating a managed end of life care pathway in Birmingham.

Each delegate will receive a workbook electronically prior to the workshop

Angie Nesbit is a clinician turned organisational development specialist skilled in developing NHS leaders to enable them to lead successful change and service redesign. Angie is passionate about helping teams, organisations and health and social care communities understand the patient journey and experience and supporting them to make dramatic service improvements quickly and efficiently. Angie has recently co-ordinated an innovative strategy for community nursing in Leicester England which engaged all 730 nurses in the process. Angie also recently completed a piece of work at Halton & St Helens PCT England reviewing the Continuing Healthcare arrangements and piloting a scheme to improve older peoples wellbeing after an acute episode of care to reduce the need for continuing healthcare and improve quality of life. Angie is particularly skilled in engaging with key stakeholders; the latter skill saw Angie employed by the Department of Health England in 2005 engaging senior clinicians and professional bodies in the NHS System Reform agenda.


 

Dr George Blair-West 2 Day Workshop, Psychology (and Sabotage) of Weight Loss

6 May - 8 May 2010
Melbourne, VIC, Australia

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators •

This event has been approved by:
  • the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
  • ACRRM for 7 ALS, PDP Points
  • APS, 28 points preapproved for the two days
  • Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day
Special Rates for Both Workshops Note that following this workshop, Dr Blair-West will be running a 1Group Therapy: Unlocking The Power & Avoiding the Pitfalls - Level 1. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both: http://www.changechampions.com.au/seminar/group-therapy-unlocking-the-power-and-avoiding-the-pitfalls--level-1_71

 REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.


 

Whose Challenging Behaviours- Meeting the Needs of Older People with Dementia

28 April - 30 April 2010
Sydney, NSW, Australia

Program PDF


Downloads


Videos

 

Presentation downloads for:

 Whose Challenging Behaviours-

Meeting the Needs of Older People with Dementia

April 2010


 

Design Master Class with Colm Cunningham

27 April - 28 April 2010
Sydney, NSW, Australia

Presenters:      Colm Cunningham, Director of Operations

                             David McNair, Director of Lighting (by webinar)

                             The Dementia Services Development Centre, UK

 Colm Cunningham is the director of operations of an internationally respected dementia organisation, which influences governments, politicians and civil servants in three continents. He is respected as an advisor on national and local policy on dementia as well as issues involving ageing populations. His passion is displayed in his proven track record in dementia research and authorship in international journals, books and government reports. Colm also has previous experience in regulation and management of voluntary sector organisations and in corporate governance in relation to Dementia Services Development Trust.  Colm's excellent communication and media skills on a national and international level, enable him to engage audiences and stakeholders on the issues of dementia.

Audience:              Aged Care Managers, Architects/Aged Care Facility Designers, Innovative Thinkers  

Objectives:         

-To provide an introduction on the importance of the design of the physical environment  for people with dementia
-To consider the impact the disabilities of dementia has on engaging with the environment
-To inform decision making about how to design settings for people with dementia
-To increase knowledge on light management for people with dementia.

Master Class Program Outline

13.30-14.00  Registration, lunch and welcome

14.00-15.00  Understanding dementia in the design context               Colm Cunningham

15.00-16.00  Design, Dementia and the evidence                                     Colm Cunningham

16.00-17.00  Using and audit tool too inform decision making              Colm Cunningham

17.00-18.00  Making the right decisions on lighting for people with dementia

                                                                                                                              David McNair (by webinar)


 

Master Class: Responding to the Behavioural Symptoms of Dementia during Personal Care Activities

27 April - 28 April 2010
Sydney, NSW, Australia

Robyn Attoe, Lecturer in Behavioural and Psychological Symptom Management, RPN, Academic Unit for Psychiatry of Old Age, The University of Melbourne, VIC

Alissa Westphal, Lecturer in Dementia Care, OT, Academic Unit for Psychiatry of Old Age, The University of Melbourne, VIC

Personal care activities such as showering, dressing and toileting are the primary triggers for behavioural symptoms of dementia. The presence of these symptoms which include physical and verbal aggression and resistiveness place significant stress on caregivers who endeavour to meet the persons care needs. Understanding and effectively responding to these behaviours can be challenging for caregivers.

This workshop provides an overview of the assessment and management processes involved in understanding and responding to behavioural symptoms during personal care activities. Interactive learning methods, small group work and practice exercises will be used to explore and enhance the practical material discussed. Opportunities will be provided for networking with other attendees through sharing and discussing case studies, experiences and outcomes of strategies implemented.

 

 

 

Dr George Blair-West 2 Day Workshop, Psychology (and Sabotage) of Weight Loss

22 April - 24 April 2010
Sydney, NSW, Australia

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators

This event has been approved by:

  • the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
  • ACRRM for 7 ALS, PDP Points
  • APS, 28 points preapproved for the two days
  • Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day 
Special Rates for Both Workshops Note that following this workshop, Dr Blair-West will be running a 1 day Workshop, Starting Young - Giving Children the Gift of Healthy Eating. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both:  http://www.changechampions.com.au/seminar/dr-george-blair-west-1-day-workshop-starting-young--giving-children-the-gift-of-healthy-eating_75

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.


 

Dr George Blair-West 2 day Workshop, Psychology (and Sabotage) of Weight Loss

16 March - 17 March 2010
Bardon, QLD, Australia

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

  • the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
  • ACRRM for 7 ALS, PDP Points
  • APS, 28 points preapproved for the two days
  • Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Special Rates for Both Workshops

Note that following this workshop, Dr Blair-West will be running a 1 day Workshop, Starting Young - Giving Children the Gift of Healthy Eating. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both. Click here to register 

 REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.


 

Dr George Blair-West 2 day Workshop, Psychology (and Sabotage) of Weight Loss

12 March - 13 March 2010
Auckland, ACT, New Zealand

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

·         the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points

·         ACRRM for 7 ALS, PDP Points

·         APS, 28 points preapproved for the for two days

·         Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

 

PLEASE NOTE: As this seminar is being held in NZ we will not be charging the Australian GST. However, our automated invoice will still state the separate GST amount. Please disregard this, as we have already deducted the GST from the original price. Registrations if GST was included: Standard $595, E/Bird, $545, Group $476, Level 2 price $295

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.


 

The Deteriorating Patient

10 March - 12 March 2010
Sydney, NSW, Australia

Program PDF


Downloads


Videos

 

Presentation downloads for:

The Deteriorating Patient

March 2010 


 

3rd Improving Medication Safety

8 March - 10 March 2010
Sydney, NSW, Australia

Program PDF


Downloads


Videos


 

Presentation downloads for:

 3rd Improving Medication Safety

March 2010

 

 


 

Medication Reconciliation Master Class

7 March - 8 March 2010
Sydney, NSW, Australia

Program PDF


Medication Reconciliation Master Class
Julie Greenall, RPh, BScPhm, MHSc (Bioethics), FISMPC

Project Leader
Institute for Safe Medication Practices Canada

Education:

MHSc (Bioethics), Joint Centre for Bioethics, University of Toronto, 2006
Fellowship in Safe Medication Management, ISMP Canada, 2004
Teaching and Training Adults Certificate Program, Georgian College, Barrie, Ontario, 1997
General Residency in Hospital Pharmacy, Toronto General Hospital, 1982
BScPhm, University of Toronto, Ontario, 1981

Julie has more than 25 years of clinical and management experience in pharmacy practice in community hospitals, long-term care and community pharmacy. Julie holds an active practice pharmacy license and in addition to her work with ISMP Canada, continues to work in a community hospital to maintain her practice skills and awareness of current issues.

Julie joined ISMP Canada in 2004 to complete the first Canadian Fellowship in Safe Medication Management and is now a Project Leader with responsibility for medication system reviews and incident analysis. Since joining ISMP Canada, Julie has participated in numerous medication system reviews and root cause analyses of sentinel medication incidents. Julie is a co-author of the Canadian Root Cause Analysis Framework, as well as a number of medication safety-related articles published in healthcare journals. Julie has provided educational presentations and workshops on a variety of medication safety topics across Canada and internationally, including joint sessions with Accreditation Canada related to medication reconciliation.

Topics to be covered:
• Medication reconciliation in Canada - what's been learnt
• Facilitating the implementation of medication reconciliation across the system (including identification and discussion of barriers

Maximum no of participants = 40

 


 

Poster Abstracts: Whose Challenging Behaviours

27 February - 28 February 2010
Sydney, NSW, Australia

We are now accepting poster submissions for Whose Challenging Behaviours: Meeting the Needs of Older People with Dementia.

Your abstract should be set out as follows:

Title

Full names (ie title, christian name and surname), position titles and contact details for all contributing authors 

250 word abstract presented with the following headings:

Background

Strategy/Implementation

Results/Outcomes

What and how this presentation is innovative

You must be a paid and registered delegate to be able to present your poster.

Please either submit your abstract on line or email changechampions@bigpond.com

Closing date 28 February 2010 

Your poster should measure 1m x 1m and we will invite you to put them up either the evening before the seminar commences or on the first morning.


 

Group Therapy: Unlocking The Power & Avoiding the Pitfalls - Level 1

26 February - 27 February 2010
Bardon, QLD, Australia

Program PDF


Download the workshop brochure. Registrations now open.

These workshops sell out fast.  Reserve your place by emailing milana.ingman@changechampions.com.au

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

 

Expressions of Interest: Innovator in Preceptorship Presentation in Manchester

11 January - 12 January 2010
Manchester/London, ACT, United Kingdom

Background

The Department of Health for England launched in November 2009 the national framework for preceptorship.  See http://www.dh.gov.uk/en/Aboutus/Chiefprofessionalofficers/Chiefnursingofficer/DH__108368.

To deliver the local framework, the SHA wishes to understand the concept of support offered in similar western health economies.  It plans to hold a conference in February 2010 that is aligned with the Prescribing for Success International Conference 2010, http://www.prescribingforsuccess.co.uk/conference.  The SHA requires speakers to attend the conference and to present in Manchester 10th February 2010 and in London on 11th February 2010.

Requirement

The successful presenters will be asked to outline the support systems used to enable newly qualified healthcare staff to adapt to their new role.  This will include:

  • A description of scheme/approach
  • Underlying theory and principles
  • Identification of any lessons learned following evaluation of their approach
  • Costing models that underpin the approach
  • Extent of scheme/approach
  • Completion rates and engagement of supervisors
  • They will also be expected to contribute to an expert panel at the close of both conferences.

Package

Each successful candidate will be offered:

  • Costs covered for flight to UK and any internal travel (any stop overs at the candidates expense)
  • Accommodation while in UK between 7-12 February 2010
  • Living allowance for 5 days in UK
  • Registration fee for Prescribing for Success Conference.

To apply:

Email to changechampions@bigpond.com by 12 January 2010:

Expression of interest that outlines your expertise as it relates to the requirement, employment and contact details

Names of contactable referees that can verify your bonafides and comment on your capacity as an engaging, knowledgeable speaker

Confirmation that you are available to travel on the set dates.

Please check your expression of interest carefully as incomplete applications will not be considered.

Further information, phone Char Weeks on 0438068050


 

Dr George Blair-West - The Psychology and Sabotage of Weight Loss

10 November - 5 December 2009
Eastern States, SA, Australia

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

  • the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
  • ACRRM for 10 ALS, PDP Points
  • APS, 7 points preapproved for the first day
  • Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Dates:

Brisbane 2 day workshop

Wed & Thurs, 11-12 November 2009

The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000

Sydney 1 day workshop

Sat, 21 November 2009, Amora Hotel Jamison Sydney , 11 Jamison Street, Sydney, NSW 2000

Melbourne 1 day workshop

Sat, 28 November 2009, Oaks On Market , 60 Market Street, Melbourne, VIC 3000

Brisbane 1 day workshop

Sat, 5 December 2009,  The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000


 

Webinar - Non Medical Prescribing - the UK Experience

12 November - 13 November 2009
Sydney, NSW, Australia

Program PDF


 

Webinar - Non Medical Prescribing - the UK Experience 

Order a recording of the webinar and powerpoint presentations. 

Order CD on line for $66inc GST per downloadable recording.


 

Webinar - Aged Care Workforce - Making the Most of a Challenging Situation

11 November - 12 November 2009
Managed from Sydney, NSW, Australia

Program PDF


 

Webinar - Aged Care Workforce

Making the Most of a Challenging Situation 

Order a recording of the webinar and powerpoint presentations. 

Order CD on line for $66inc GST per downloadable recording.


 

Investing in the Health Workforce: Aligning Strategy, Leadership and the Team

4 November - 6 November 2009
Sydney, NSW, Australia

Program PDF


Downloads



Presentation downloads for:

Investing in the Health Workforce: Aligning Strategy, Leadership and the Team

November 2009

 


 

4th Healthcare Without Walls: Best Care, Most Appropriate Place

27 October - 29 October 2009
Sydney, NSW, Australia

Program PDF


Downloads



Presentation downloads for:

4th Healthcare Without Walls: Best Care, Most Appropriate Place

October 2009


 

Dr George Blair-West - The Psychology and Sabotage of Weight Loss

19 October - 21 October 2009
Cairns, QLD, Australia

Program PDF


Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims
The aims of the workshop are:

  • To give you the state-of-the-art understanding of the psychology of weight loss.
    You will learn why people sabotage weight loss, the key aspects of Restraint
    Theory and the most common motivations for this.
  • Second, you will leave the workshop having learnt ‘hands on' techniques for,
    driving change and working more effectively with your obese clientele. You
    will be able to apply these skills the very next time you see an obese person.

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

  • the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points ACRRM for 10 ALS, PDP Points
  • APS, 7 points preapproved for the first day
  • Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

For more information http://www.weightlosspsychology.com


 

Outpatients- Beating the Waiting Game

16 September - 18 September 2009
Cairns, QLD, Australia

Program PDF


Downloads



 

Presentation downloads for:

Outpatients- Beating the Waiting Game

September 2009

 


 

Managing Challenging Behaviours in Older People with Cognitive Impairment

27 May - 29 May 2009
Melbourne, VIC, Australia

Program PDF


Downloads


 

Presentation downloads for:

Managing Challenging Behaviours in Older People with Cognitive Impairment

May 2009


 

Transitional Care for Older People: making a difference

28 March - 30 March 2009
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

Transitional Care for Older People: making a difference

March 2009

 


 

Improving the Delivery of Maternity Care: sharing the lessons learnt

25 February - 27 February 2009
Perth, WA, Australia

Program PDF


Downloads


 

Presentation downloads for:

Improving the Delivery of Maternity Care:Sharing the lessons learnt

February 2009


 

Improving Quality, Safety and Throughput: The Healthy Hospital

12 November - 14 November 2008
Adelaide, SA, Australia

Program PDF


Downloads


  

Presentation downloads for:

Improving Quality, Safety and Throughput: The Healthy Hospital

November 2008


 

3rd Healthcare Without Walls: Rehabilitation

8 October - 11 October 2008
Melbourne, VIC, Australia

Program PDF


Downloads


 

Presentation downloads for:

3rd Healthcare Without Walls: Rehabilitation

October 2008


 

Hospital Avoidance: Alternatives to Emergency Department Care

1 September - 3 September 2008
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

Hospital Avoidance: Alternatives to Emergency Department Care

September 2008


 

3rd Improving Patient Flows: elective surgery

6 August - 8 August 2008
Surfers Paradise, QLD, Australia

Program PDF


Downloads


 

Presentation downloads for:

3rd Improving Patient Flows: elective surgery

August 2008

 

 


 

Improving Patient Flows: diagnostics and investigations

18 June - 19 June 2008
The Rocks, Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for: 

Improving Patient Flows: diagnostics and investigations

June 2008


 

The Hospital After Hours

28 May - 30 May 2008
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

The Hospital After Hours

May 2010


 

Improving the Management of Cognitive Impairment for Older People

16 April - 18 April 2008
Sydney, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

Improving the Management of Cognitive Impairment for Older People

April 2010


 

Improving Medication Safety:sharing the lessons learnt

4 March - 7 March 2008
Melbourne, VIC, Australia

Program PDF


Downloads


 

 Presentation downloads for:

Improving Medication Safety: sharing the lessons learnt

March 2008


 

Skill Mix and Workforce Development: sharing the lessons learnt

21 November - 23 November 2007
Melbourne, VIC, Australia

Program PDF


Downloads


 

Presentation downloads for:

Skill Mix and Workforce Development: sharing the lessons learnt

November 2007


 

Improving Clinical Handover: sharing the lessons learnt

24 October - 26 October 2007
Pyrmont, NSW, Australia

Program PDF


Downloads


 

Presentation downloads for:

Improving Clinical Handover: sharing the lessons learnt

October 2007


 

Improving the Delivery of Services for Outpatients: sharing the lessons learnt

26 September - 28 September 2007
Brisbane, QLD, Australia

Downloads


 

Presentation downloads for:

Improving the Delivery of Services for Outpatients:
Sharing the lessons learnt

September 2007