Change Champions

 

 

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from Change Champions & Associates

 

Topics Covered in the Course:
• Twenty-six lean facilities design criteria
o Examples of application for new and existing facilities
• Four levels of workplace design
o Facility Wide
o Value Streams
o Teams
o Value Field
• Creating work cells
o "Cardboard Kaizen" methodology for layout improvement
• Improving storage in new and existing facilities
o How supply systems influence storage
o Improving density in storage
o 5S for shared workspaces / storerooms
• The eight wastes in workplace / workstation layout
• Identifying "spatially gifted" staff members to aid in design
• Paper dolls and spaghetti diagrams for lean design
• Six "ates" of visual management for workplaces

Learning Objectives / Outcomes:
Background: In this course the key techniques, philosophies, and management system that comprise a lean approach in healthcare will be discussed. Successful lean healthcare efforts result in measurable improvements in patient outcomes: improved quality, less harm due to preventable errors, better access, shorter waiting times, and better service. These benefits come from creating "win-win-win" solutions that improve the work life for medical providers and hospital staff, improve processes to prevent systemic errors, and reduce waste so that hospital personnel can spend more time on and focus more on patient care. The hospital or healthcare organization benefits in a long-term perspective due to reduced capital costs and operational expenditures, growth opportunities created by freed-up capacity, and an improved reputation that results from better quality and service.
Course Outline:
• Where does "lean" come from?
o Be able to articulate, for your healthcare colleagues, where the term "lean" and the core concepts come from
o How does a methodology with roots in the automotive industry possibly apply to healthcare?
o How would we measure success with our lean efforts?
o Examples and results from the world's leading lean hospitals
• Learn lean thinking concepts:
o Defining "value" from a customer and patient perspective
o Identifying "waste" and non-value-added activity
o Indentifying and improving "value-streams"
o Creating better "flow" for patients and processes
o Preventing errors and improving quality in a systematic way
o Engaging employees in continuous improvement
o Creating a "no-blame" improvement culture
o Measurement for continuous improvement (improvement rate more important than outcome
o How to identify and prioritize lean activities?
• Overview of commonly used methods, with real healthcare examples:
o Value-Stream Mapping
o Work and Process Observation
o Standardized Work and Checklists
o Visual Management
o Layered Audits
o Error Proofing
o Kanban and Materials Management
o A3 Communication and Problem Solving

Audience:
• Healthcare middle and senior managers, project managers, front-line clinical or professional staff, physicians, and senior leaders who want an understanding of the total scope of implementing lean in a healthcare setting
• Individuals or teams with little to moderate experience and exposure to lean who are looking to increase their understanding;
• Cross-functional and cross-level teams are encouraged to attend together.

Learning Objectives / Outcomes:
Background: This course covers the principles and techniques needed to improve the layout of any workplace, from the entire facility layout, to value stream improvements, right down to improvements in the value field (where the work is done). People working with existing facilities will be able to plan large and small changes, and will be able to measure the impact of all layout changes (sometimes small changes result in big gains!). New facilities will be able to be planned with a working knowledge of Lean Thinking for facility design. A lean facility layout or workplace design achieves greater efficiency by exploiting the advantages of reduced motion, transportation, inventory, and extra processing built into the workplace. Setups and changeover times are reduced, errors and defects are less frequent, and staff have more time for value added activities, resulting in shorter waiting times and better service.
Course Structure: The course will be broken up between lecture, case studies, example layout improvements, and exercises. "Generic" layouts will be provided for the exercises, but participants are encouraged to bring several copies of their own workplace layouts to work on instead.
Topics Covered in the Course:
• Twenty-six lean facilities design criteria
o Examples of application for new and existing facilities
• Four levels of workplace design
o Facility Wide
o Value Streams
o Teams
o Value Field
• Creating work cells
o "Cardboard Kaizen" methodology for layout improvement
• Improving storage in new and existing facilities
o How supply systems influence storage
o Improving density in storage
o 5S for shared workspaces / storerooms
• The eight wastes in workplace / workstation layout
• Identifying "spatially gifted" staff members to aid in design
• Paper dolls and spaghetti diagrams for lean design
• Six "ates" of visual management for workplaces

The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation. 

Master Class Objectives:

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)

Learning Objectives / Outcomes:
Background: In this course the key techniques, philosophies, and management system that comprise a lean approach in healthcare will be discussed. Successful lean healthcare efforts result in measurable improvements in patient outcomes: improved quality, less harm due to preventable errors, better access, shorter waiting times, and better service. These benefits come from creating "win-win-win" solutions that improve the work life for medical providers and hospital staff, improve processes to prevent systemic errors, and reduce waste so that hospital personnel can spend more time on and focus more on patient care. The hospital or healthcare organization benefits in a long-term perspective due to reduced capital costs and operational expenditures, growth opportunities created by freed-up capacity, and an improved reputation that results from better quality and service.
Course Outline:
• Where does "lean" come from?
o Be able to articulate, for your healthcare colleagues, where the term "lean" and the core concepts come from
o How does a methodology with roots in the automotive industry possibly apply to healthcare?
o How would we measure success with our lean efforts?
o Examples and results from the world's leading lean hospitals
• Learn lean thinking concepts:
o Defining "value" from a customer and patient perspective
o Identifying "waste" and non-value-added activity
o Indentifying and improving "value-streams"
o Creating better "flow" for patients and processes
o Preventing errors and improving quality in a systematic way
o Engaging employees in continuous improvement
o Creating a "no-blame" improvement culture
o Measurement for continuous improvement (improvement rate more important than outcome
o How to identify and prioritize lean activities?
• Overview of commonly used methods, with real healthcare examples:
o Value-Stream Mapping
o Work and Process Observation
o Standardized Work and Checklists
o Visual Management
o Layered Audits
o Error Proofing
o Kanban and Materials Management
o A3 Communication and Problem Solving

Audience:
• Healthcare middle and senior managers, project managers, front-line clinical or professional staff, physicians, and senior leaders who want an understanding of the total scope of implementing lean in a healthcare setting
• Individuals or teams with little to moderate experience and exposure to lean who are looking to increase their understanding;
• Cross-functional and cross-level teams are encouraged to attend together.

The Masterclass is targeted at clinicians who have an interest / basic understanding of pain management. It is also suitable for people currently working in pain management especially for the more junior / less experienced members of the team. 

The course will explore the differing treatment approaches for acute and chronic pain and best practice strategies, and in this context will obviously consider the biopsychosocial approaches required to effectively manage pain. It will also consider the importance of assessing behavioural and psychological factors, particularly in certain groups of patients that are at higher risk (e.g. those being considered for strong opioids or those with substance misuse issues). However, there is a particular focus on the use of adjuvant analgesia for neuropathic and complex pain conditions, strong opioids for chronic benign pain and also advanced techniques such as neuromodulation.

 

Master Class Objectives:

 

Clair Haslam bio

Clair Haslam is a Senior Technical Consultant in Neuromodulation in the North West of England (UK) specialising in spinal cord stimulation and intrathecal drug delivery systems for chronic pain. She has over 10 years experience in the field of pain management. Until 2009, she worked as a Nurse Consultant in Pain Medicine at the Walton Centre, Liverpool, United Kingdom; the regional centre for Neurology and Neurosurgery in the North West of England.

 

To read Clair's full bio or to see the flyer with registration details, download the PDF program (scroll up)

 

Join Alice Rota-Bartelink in a Master Class that addresses a particularly difficult problem

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often can not provide the structure to successfully manage neurobehaviourial disability expressed as challenging behaviour arising from long-term alcohol abuse. 

Master Class Aim: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI).

To deliver education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI. 

Email us at info@changechampions.com.au to inquire about In-House Master Classes

 

 FANTASTIC REPORT AND RESOURCE LIBRARY

Download our free collection of new healthcare quality, safety and service improvement reports and resources gathered via our networks.  Or send your report to upload on our website to info@changechampions.com.au

 RCN GUIDANCE DOCUMENT

This guidance aims to support the relationship between patients and nurses, protect the vulnerable and set out the legal position for health care workers. The document emphasises that assisting a suicide is illegal but provides practical examples of how to deal with difficult conversations and deliver good quality end of life care. 

 

EVALUATION FORM 

 

For Master Class delegates of

The Challenge of Long Term Alcohol Abuse in Older Adults

 

EVALUATION FORM 

 

For Master Class delegates of:

Setting the Standard: Best Practice for the Assessment and Management of Acute and Chronic Pain

 

 IN HOUSE MASTER CLASSES

Are you interested in having an in-house master class? 

 

If you are interested in having one of our master classes come to your facility, we kindly request that you click the downloads button (to your left) and fill out an expression of interest form. We will then be in touch with you about possible dates and quotes.

 

End of Life Care Master Class with Les Storey

Participants will:

* have an opportunity to discuss approaches they might wish to consider for their patients/client

* be given practical examples of how Preferred Priorities for Care has increased individual choice, involved  individuals in decision making about their end of life care

* gain an understanding of how the UK approach has reduced hospital stays and averted admissions from  care homes and increased the opportunity for individuals to die at home if that is their preference.

For more info please download the PDF Flyer 

Accommodation available at Mercure Auckland for 10 October at $NZ109 room only. To book email Katie Comienski at h1721-sb01@accor.com

 

  

Presentation dowloads for:

Innovative Strategies for Engaging and Supporting NET Generation Students

September 2011

 

Full day Master Class with Expert Storyteller and Presenter Bill Shannon.

Disney's reputation for customer service is world renowned. Bill has taught the how-to for fifteen years based on his background in planning, design and management at Disney.

Objectives:   

•  Great customer service is broken down into three delivery systems each of which allow immediate analysis and generate easily implemented improvements. Attendees will learn each system and be able to adapt and plan for new improvements right away. 
•  Great service organizations all have the ability to understand the customer experience in detail and are constantly seeking improvements. Attendees will learn how to " Walk in the shoes of their customers" using a tool devised by Disney. 

Early bird rates have been extended! See below

 

 

Master Class Learning Outcomes -8.00-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution

- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored

- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 

 

Master Class Learning Outcomes -8.00-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution

- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored

- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 

Master Class Learning Outcomes -8.00-16.00
- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution

- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored

- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 

Master Class Learning Outcomes 8.00-16.00
- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution

- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored
Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day

 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

 

Master Class Learning Outcomes -9.30-16.00

- Service Delivery will be broken down, explored and understood by attendees, allowing dialogue and idea generation from their perspectives, and that of their institution

- Approaches for Leadership, Management, Physician and front line staff will be broken down and explored

- Methods, processes and measuring success are included along with ideas on how to prioritize and get started.

- Learnings from addressing naysayers and avoiding pitfalls conclude this interactive, didactic, multimedia day. 

To learn more about Bill Shannon - download the Master Class flier

 

EARLY BIRD RATES HAVE BEEN EXTENDED! See below

  

1.  Statistical Thinking Seminar

Audience: Executives, data analysts, clinicians and administrators who receive and or act on performance reports. Year 10 statistical knowledge required.

 

Learning Objectives

§  Identify common and special cause variation and appropriate responses;

§  Accurately predict future performance;

§  Visually display statistical significance;

§  Understand risk trending with Failure Modes and Effects Analysis - a prospective risk reduction tool;

§  Identify early warnings of poor performance.

 

2.  Minitab™ Workshop

 Audience: Anyone that analyses data

 

Learning Objectives

Participants will gain basic practical skills to produce control charts, Pareto charts and other simple analyses

 

TO FIND OUT MORE ABOUT THIS MASTER CLASS & TO READ HELEN GANLEY'S BIO PLEASE  DOWNLOAD THE PDF PROGRAM & REGISTRATION FORMS (scroll up) 

 1.  Statistical Thinking Seminar

Audience: Executives, data analysts, clinicians and administrators who receive and or act on performance reports. Year 10 statistical knowledge required.

 

Learning Objectives

§  Identify common and special cause variation and appropriate responses;

§  Accurately predict future performance;

§  Visually display statistical significance;

§  Understand risk trending with Failure Modes and Effects Analysis - a prospective risk reduction tool;

§  Identify early warnings of poor performance.

 

2.  Minitab™ Workshop

 Audience: Anyone that analyses data

 

Learning Objectives

Participants will gain basic practical skills to produce control charts, Pareto charts and other simple analyses

 

TO FIND OUT MORE ABOUT THIS MASTER CLASS & TO READ HELEN GANLEY'S BIO PLEASE  DOWNLOAD THE PDF PROGRAM & REGISTRATION FORMS (scroll up) 

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one and a draft abstract, a powerpoint presentation (up to 10 slides), a memory stick.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK AN IN HOUSE SESSION

Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

 

Presentation dowloads for:

Leadership and Management for Health Professionals-Sharing the Experience

May 2011

 

In this one day (ie 9.15-16.15) practical workshop you will:

• Appreciate that people resist being changed
• Explore reasons for and sources of resistance to change both more broadly and in the context of your role as a change agent, leader, implementer or recipient
• Learn strategies for anticipating, addressing and managing resistance to change and any unintended consequences
• Discuss ways to build dynamic coalitions for sustainable change
  Managing the messages, managing people and networks, developing competencies and finding comfort zones
• Bring your project and work in groups on strategies to build commitment to change.

You will need to bring:
1. Organisational chart with names of position holders de-identified
2. Project proposal or implementation strategy or a change resistance issue (real or hypothetical)

Audience:

New leaders and project managers from any industry or public sector who are keen to develop their skills in change management.

*Includes a certificate of attendance

Program can be tailored to run at your workplace.  Inquire now at info@changechampions.com.au

Your Facilitator:

Char Weeks is a certified Executive Master Coach, change agent, company director and author.  She has a long held interest in the successful incorporation of change as part of organisational renewal and has been involved in change and innovations programs over the last 20 years.

 

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, a draft abstract, a draft powerpoint presentation (up to 10 slides), a memory stick... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

 

One day Lean Operating Theatre Master Class with Sean Lewis

SOLD OUT - PLEASE EMAIL info@changechampions.com.au FOR INFORMATION ABOUT OTHER DATES AND VENUES

After spending years learning about Lean in other industries, Sean Lewis recognized the need for applying Lean Improvement Systems in healthcare in 2004 and has been focusing on health care improvement ever since.  He has worked with dozens of OR’s and surgery centers and trained hundreds of people in Lean.

Participants will learn about the Lean systems needed to create a Lean Operating Theatre:

·         Systems for organizing and visually managing supplies and instruments

·         How to create a standardized surgeon “preference card” system linked directly into the inventory management system for quick put away and retrieval – with no costly software system needed!

·         How the techniques of “Quick Changeover” will transform the way changeovers happen

·         How the system of poka-yoke (error proofing) can improve quality and reduce time spent on count-in / count-out

·         How to identify waste in systems and processes and systematically eliminate it with full support from staff, management, and SURGEONS.

Real examples and case studies from multiple theatres in the US and Australia will be discussed, numerous exercises will make the concepts solid, and participants will create an action plan to get started with Lean in their own OR.

OR have Sean come to you- book you own in house Master Class at info@changechampions.com.au

 MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

 

Presentation dowloads for:

Mental Health and Medication Safety

March 2011

MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

 

Presentation downloads for:

 Medication Safety for Older People

March 2011

MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

 Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

 MASTER CLASS LEARNING OBJECTIVES - full day 9.00-16.30

• By using the most up to date evidence, such as Kotter's recent refresh of the 8 steps for leading change, and best practice tools and techniques, and through facilitated discussion, delegates will be enthused and mobilised to develop plans of how to initiate and sustain improvements within in their organisation and health system.
• Participants will explore techniques for spread and adoption of good practice at national and local levels.  Reflecting on the experience of the NHS in improving access to elective services and how to support organisations to bridge the gap between theory and practice.
• Participants will gain an in-depth and practical understanding of how to develop a programme of improvement which takes account of their personal style and unlocks the potential of the wider team.
• Participants will gain practical ideas and tools on how to understand complex services and develop capacity plans that meet demand, cope with variation and achieve improved access and patient satisfaction. 

  Philippa Robinson was the Department of Health’s National Implementation Director, responsible for the successful implementation of the 18week elective care referral to treatment programme.   This large scale transformation programme involved all parts of the health economy and professional groups, and has removed waiting as an issue for patients in England. The approach improved the quality and safety of elective services, with measurable improvements in patient experience.  Philippa has had a broad ranging career in the NHS, starting as a nurse, midwife and Health Visitor, and including executive posts in service improvement: acute, community and primary care commissioning, and she was also a Primary Care Group Chief Executive.  Her key skills lie in leading and mobilising large scale change initiatives.  Philippa is now working independently on a range of leadership and change programmes in the UK and internationally, including Clinical Leaders Network: Modernising Scientific Careers Early Adopters Programme: NHS Direct Clinical Engagement Project: NHS Elect Aspiring Directors Programme, and Midwifery Development Programmes in two SHAs. She is an executive coach to a number of clinicians, managers and executives in the NHS and DH. 

Robin Davis currently works with the National Intensive Support Team for England, directly supporting several NHS organisations to deliver key operational targets and improve patient services.  He works closely with both executive and clinical teams on service improvement and performance management issues advising on priority areas and developing improvement strategies.  Robin previously led a national improvement project at the Department of Health supporting the NHS to transform services for patients with musculoskeletal conditions.  Robin is an accomplished facilitator and enjoys the challenge of working with clinical teams to bring about improvements for patients.  Key interests include, the application of lean principles to health care systems, managing systems to meet variations in demand and using the system levers to drive improvement.

Your Facilitator
Carol Paton is Chief Pharmacist at Oxleas NHS Foundation Trust in South-East London, joint head of the Prescribing Observatory for Mental Health (POMH-UK) and an editor of both the Maudsley Prescribing Guidelines, and Psychiatric Intensive Care. She is a past member of the executive committee of the National association of Psychiatric Intensive Care Units (NAPICU) and has contributed to the development of several NICE guidelines. Carol has a long-standing interest in the quality of medicines use in psychiatry.

Background
Non-adherence to prescribed medicines is common, and within psychiatric settings is a major cause of relapse and re-hospitalisation. There are many barriers to adherence, some of which are more easily remediable than others. Giving information in a way that is meaningful to the patient, offering choice where possible and actively managing side effects help to build a good therapeutic relationship and form the foundation from which other factors that influence adherence can be modified. Managing medicines in this way requires the support of psychiatrists, pharmacists, nurses, and indeed all staff who have clinical contact with the patient. The variable knowledge base, confidence in dealing with issues around medication, and perceived job role of different clinical staff make this challenging. Making up to date and easy to use resources available to all clinical staff, supports best clinical practice across the whole care pathway and the whole healthcare organisation.

Objectives/outcomes

To:
• increase understanding of barriers to medication adherence
• consider how strategies to overcome these barriers can be incorporated into routine clinical practice
• consider how IT systems can support strategies to improve adherence
• increase the confidence of the multi-disciplinary team in managing medicines

Profile of attendees
Ideally a multi-disciplinary group including psychiatrists, pharmacists and nurses with an interest in managing medicines.

Duration: 4 hrs commencing promptly at  9.00-13.00 

 

 

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

Managing Older Clients Living with Alcohol Related Brain Injury:

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often lack the structure to manage challenging behaviour resulting from neurobehavioural disability, and lack the specific arrangements that enable effective implementation of neurobehavioural principles.

 

Master Class Aims: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI) this Master Class will provide education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI.

To improve the life quality of this often forgotten and neglected group of people by providing its participants with an understanding of their unique set of care needs and imparting the skills required to enhance the delivery of effective care and support.

Managing Older Clients Living with Alcohol Related Brain Injury:

Mainstream aged care services are well designed to meet the physical care or basic functional needs of clients but often lack the structure to manage challenging behaviour resulting from neurobehavioural disability, and lack the specific arrangements that enable effective implementation of neurobehavioural principles.

 

Master Class Aims: 

To facilitate the transfer of skills and knowledge gained through evaluative research into the provision of appropriate support to clients living with alcohol related brain injury (ARBI) this Master Class will provide education on the effects of long-term alcohol abuse on an older person and advise on strategies to assist service providers with managing behaviours of concern among older clients living in with an ARBI.

To improve the life quality of this often forgotten and neglected group of people by providing its participants with an understanding of their unique set of care needs and imparting the skills required to enhance the delivery of effective care and support.

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

Self Parking - QV Car Park $15.00 per day, per exit Driving to QV and parking is simple with entries off Lonsdale Street, Little Lonsdale Street and Russell Street. We have a negotiated rate at the QV Car Park for $15 per day. All conference guests are required to self-park their vehicles. At the completion of the conference they must validate their parking tickets with our hotel reception staff in order to receive the discounted rate. Guests pay prior to departure at the car park as per normal.

 

 About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn:

The programme is aimed at 5-11 year olds but can be used more widely.  Some secondary schools have used the programme with some extra, more age appropriate activities.  There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's. 

 

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

Learning Objectives & Outcome Measures

• Increase understanding of prevalence and implications of Developmental Coordination Disorder (DCD)
• Understand the improved outcomes when services work together
• Be able to correctly identify children with DCD from other conditions
• Recognise the value of providing intervention in schools
• Recognise the value of group intervention
• Understand the central role of the pathway
• Understand how Fit to Learn fits into the curriculum framework
• Understand how to deliver therapy intervention in an educational environment
• Learn how to encourage other services to provide suitable activities

About Fit to Learn

The programme is aimed at 5-11 year olds but can be used more widely. Some secondary schools the programme with some extra, more age appropriate activities. There is also another version of the programme called "Move'n Learn" that is currently being trialled with under 5's.

About you Facilitator

Heather Angilley MCSP, Clinical Specialist Paediatric Physiotherapist

Heather Angilley qualified in 1977, initially as a Remedial Gymnast, becoming a physiotherapist in 1985. She began work in paediatrics in 1978 in a special school in the East End of London as part of the physiotherapy department of the Royal London Hospital. The East End became her focus, working for Great Ormond Street Children’s Hospital until moving to Yorkshire in 1992.

She has experience of most aspects of paediatrics but has specialised in the treatment of Developmental Coordination Disorder (DCD) since 2002, initiating a service in Leeds, and then Wakefield where she is to the present day.

In April 2010 she won an NHS award for “innovation in training materials”. The programme she has developed in partnership with Education is “Fit to Learn”. It incorporates a motor skills programme with a training package. It enables teachers and educational support staff to observe and identify coordination disorders and gives them the strategies to help the children improve.

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour.  You will also need a memory stick.

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

 

 

 Master Class Needs Assessment Survey 

 What are your needs? What are the needs of your organisation? 

 Please complete this survey so we can create master class topics that best suit you

Do it online by visiting:http://www.surveymonkey.com/s/75DJJWM 

 

 In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

  

 In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP).

 

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

  

 

 

Presentation downloads for:

 Supporting the Healthcare Workforce - Innovations in OH&S

November 2010

 

Ms Robyn Attoe, Lecturer in Behavioural and Psychological Symptom Management, RPN, Academic Unit for Psychiatry of Old Age, The University of Melbourne

 In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

 

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

  

 

 

Presentation downloads for:

 Best Care, Best Place: Designing and Improving Patient Flow

November 2010

 

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

 

 

 

  Radical Health Care Reform Under a Minority Government

Wednesday 10 November 2010 from 14.00-18.00 followed by canapes and drinks.

Pippa Bagnall is a Health Care Reform Specialist. She has held senior positions in the Cabinet Office and the Department of Health and has pioneered many transformational change programmes and local projects across emergency, urgent, primary and social care. In parallel, Pippa has led many initiatives across the homelessness sector and continues to mentor former homeless people. She has presented her work nationally and internationally and this visit will be her third to Australia, each supported by Change Champions.

Master Class Style

The master class will be divided in to 4 x 1 hour sessions. There will be a mixture of presentations and group work and a small amount of optional pre-reading.

Aim

This master class will provide a platform for the exploration of driving health care reform under a minority government. Participants will be supported in their identification of innovative, practical and transformational opportunities to ensure the delivery of high quality, cost effective and safe health care.

Objectives

• To review the results of the merger of the UK conservative and liberal democrats health care manifestos and to consider ways to achieve policy and political consensus
• To explore the UK approach to health care reform within a highly challenging political and economic climate
• To identify new system design options for the delivery of improved health outcomes, greater control for patients, and improved accountability and affordability
• To discuss some of the lessons learnt from the UK which could be applied in order to help shape Australian health care reform under a minority government
• To consider the attributes of effective leadership at each level of the health care system.

Learning Outcomes

1. A clearer understanding of the politics of a minority government with a particular emphasis on health care reform
2. An awareness of examples of UK reform successes (and failures)
3. An insight in to a variety of methodologies available for designing and improving patient flows in order to provide care closer to home
4. An appreciation on how to adjust leadership style in order to influence and respond to rapidly changing political landscapes.

 

 

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks and a certificate of attendance 

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

  

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

 

In this full day (ie 9.15-16.45) workshop we will cover:

• writing a winning bio and abstract that is fit to be submitted for a conference presentation
• analysing great presentations and great presenters and discovering their secrets for success
• preparing an engaging, easy listening presentation
• managing your moment (include self, voice, AV, venue etc)
• delivering your presentation and enjoying it

You will need to bring a laptop computer if you have one, materials (eg project documentation if you are working on one otherwise a magazine or journal article for inspiration) from which to prepare your abstract and presentation.... and your sense of humour. 

If you are planning to submit an abstract for a conference in 2011 and beyond, you might wish to bring the call for abstracts and any background papers and use the workshop to draft your submission.

INEXPERIENCE (yes, less is best) PREFERRED

Your registration fee includes a copy of soon to be released Handy Hints for the Novice Conference Presenter or How to Avoid Throwing Up, Passing Out of Just Having a Nervous Breakdown in Front of a Live Audience, written by your facilitator for the day, Char Weeks and a certificate of attendance 

This workshop has been approved by the Royal College of Nursing, Australia according to approved criteria.  Attendance attracts 7.5RCNA Continuing Nurse Education (CNE) points as part of RCNA's Lofe Long Learning Program (3LP)

REGISTER NOW

OR 

BOOK A GROUP OF 30 PEOPLE FOR THE FOLLOWING RATES: 

 

• $6050.00 In house workshops for 30 people (approx. $200 per person)
• Includes copy of book for each attendee - you provide venue, catering, AV and organise any travel and accommodation

* For inquiries about group bookings:

Email:  info@changechampions.com.au or 

Ph: (02) 9692 0533 

 

 

Conference Aims:

• Ageing and positive well-being in later life
• Issues of chronic ill health, disability and resilience in later life
• Changes experienced in ageing related to loss and grief
• Integration of spiritual care into holistic programs of care for older adults
• Finding meaning in life and coping with the changes of ageing, especially psychosocial, emotional and spiritual changes
• The use of story in supporting continued growth, well-being and resilience in later life
• Contemporary information and skill sharing strategies for working with people who have dementia and their carers

Themes:

Resistance
Challenging the stereotypes of ageing in contemporary society - spiritual, psychosocial, emotional and
physiological aspects.

Resilience
Ways of connecting and caring that build resilience for older people

Change
Catalyst and opportunity for spiritual and emotional growth

 

Who Should Attend?
•Health professionals working with older people
•Chaplains, clergy, pastoral carers
•Theologians
•Diversional therapists
•Policy makers and aged care administrators
•Older people, including those with disabilities
•Anyone interested in improving the quality of life for older people

 

Keynote Speakers:

Prof. Keith Meador- Professor of Psychiatry and Behavioral Sciences and Associate Professor of
Medicine at Duke University Medical Center (USA), Center for Spirituality, Theology and Health at Duke University (USA)

Prof. Peter Coleman- University of Southampton (UK)

Rev. Prof. MacKinlay- Anglican priest, Professor of Theology at Charles Sturt University (NSW) and Director of CAPS.

 

TO REGISTER:

DOWNLOAD THE PDF ATTACHMENT (registration form is on the attachment)

or

Call the Centre for Ageing and Pastoral Studies (CAPS)

ph: +61 (2) 6272 6205

fax: +61 (2) 6273 4067

 

 

Presentation downloads for:

 Balancing Emergency and Elective Surgery

September 2010

 

 

Presentation downloads for:

 Master Class- Planning in the OR and how to keep health care professionals aboard

September 2010

 

 

 

The conference program consists of a series of workshops at James Cook University and the Townsville Hospital on Friday June11. Please see draft program. The main conference will run over Saturday June 12 and Sunday June 13. The five concurrently running sessions are sure to have topics of interest for a wide range of health professionals to choose from. Monday is set aside for sightseeing and travel. 

The conference will be opened at a ceremony at 0900am on Saturday morning. Her Excellency the Governor of Queensland, Penelope Wensley has been invited to formally open the conference following a "Welcome to Country" from the traditional owners the Bindil and Wulgurukaba people. We will be acknowledging the 40th anniversary of the foundation of James Cook University at the opening ceremony. 

The keynote address will be delivered by Professor David Warrell, Professor of Tropical Medicine and Infectious Diseases at Oxford University and founding Director of Oxford's Centre for Tropical Medicine. He is considered a giant in the word of tropical medicine and a captivating speaker. Leading experts many of the areas being covered in the program have already accepted invitations to speak at the conference. 

We have a great deal of interest from trade company sponsors wishing to exhibit their products and services in the Queensland Foyer of the Convention Centre. Lunches and teas will also be held in Foyer allow delegates plenty of time to view the products and talk with the company representatives. 

Socially there will be a meet and greet and trade exhibition opening on the Friday evening. Our famous tropical beach dinner and party being will be held on Saturday night. Wear your tropical party clothes or pick up a lei at the door and be ready to have a great time. Monday has been set aside to travel home or sightseeing for delegates staying after the conference to explore the region. June is certainly a magnificent time to visit the Tropics. 

The conference celebrates the centennial of Dr Anton Brienls arrival in Townsville to take on the role of inaugural Director of the Australian Institute of Tropical Medicine. This was to become the first Medical Research Institute in the newly formed Commonwealth of Australia. Many of the achievements will be presented over the weekend.

Friday 11th June

Workshops - James Cook University and The Townsville Hospital
Poster Presentations – Townsville Entertainment and Convention Centre
Trade Exhibition Meet and Greet – Townsville Entertainment and Convention Centre 

Saturday 12th June

Townsville Entertainment and Convention Centre and Jupiters.
Opening ceremony, keynote address, plenary and concurrent sessions
Poster presentations, workshops
Trade exhibition
Tropical Beach Dinner Dance and Party 

Sunday 13th June

Townsville Entertainment and Convention Centre and Jupiters.
Concurrent sessions proffered papers.
Trade exhibition
Conference Close 

Monday 14th June

Sightseeing around Townsville, Magnetic Island and Billabong Sanctuary
Travel home safely 

The team at Jetset Travel Townsville will assist with your travel requirements including great rates on accommodation within easy reach of the venue. 

Anthony Bordignon and his team at IAM Events will look after all your registration details and a prize of two tickets to the Saturday Dinner is being drawn for registrations received before April 19 2010. We have worked hard to keep the registration fees and social events as affordable as possible. 

We look forward to welcoming visiting delegates to join us and enjoy this historic and exciting conference event in Townsville. We hope you can join us.

TO REGISTER:

visit the website http://aims.iamevents.com.au to register and for more details

 

Presentation downloads for:

 Chomping Into Reform: Improving the Delivery of Oral and Dental Health

June 2010

 

Presentation downloads for:

 

The Key Principles of Leading and Managing Aged and Community Care Services for the 21st Century

Master Class Outline - 12.30-17.00 with afternoon tea.

Angie will take you through:

• Productive Leadership - understanding the difference between leadership and management and the need for both. Leadership as a choice through the system not a position
• The Compass for Transformation - the interdependent elements that need to be in play to enable excellent patient/ client experience and value for money
• Designing for Safe Care - adopting the principles of reliable systems and enhanced recovery
• Establishing the Culture for Improvement - how culture is created for success or failure.

The Master Class will include references to recent work with Leicester City PCT community nursing team and Halton and St Helen's Continuing Care Team. Also current work looking at the implementation of the Mental Capacity Act and Deprivation of Liberties in the East Midlands and creating a managed end of life care pathway in Birmingham.

Each delegate will receive a workbook electronically prior to the workshop

Angie Nesbit is a clinician turned organisational development specialist skilled in developing NHS leaders to enable them to lead successful change and service redesign. Angie is passionate about helping teams, organisations and health and social care communities understand the patient journey and experience and supporting them to make dramatic service improvements quickly and efficiently. Angie has recently co-ordinated an innovative strategy for community nursing in Leicester England which engaged all 730 nurses in the process. Angie also recently completed a piece of work at Halton & St Helens PCT England reviewing the Continuing Healthcare arrangements and piloting a scheme to improve older peoples wellbeing after an acute episode of care to reduce the need for continuing healthcare and improve quality of life. Angie is particularly skilled in engaging with key stakeholders; the latter skill saw Angie employed by the Department of Health England in 2005 engaging senior clinicians and professional bodies in the NHS System Reform agenda.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators •

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
• ACRRM for 7 ALS, PDP Points
• APS, 28 points preapproved for the two days
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Special Rates for Both Workshops Note that following this workshop, Dr Blair-West will be running a 1Group Therapy: Unlocking The Power & Avoiding the Pitfalls - Level 1. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both: http://www.changechampions.com.au/seminar/group-therapy-unlocking-the-power-and-avoiding-the-pitfalls--level-1_71

 REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Presenters:      Colm Cunningham, Director of Operations

                             David McNair, Director of Lighting (by webinar)

                             The Dementia Services Development Centre, UK

 Colm Cunningham is the director of operations of an internationally respected dementia organisation, which influences governments, politicians and civil servants in three continents. He is respected as an advisor on national and local policy on dementia as well as issues involving ageing populations. His passion is displayed in his proven track record in dementia research and authorship in international journals, books and government reports. Colm also has previous experience in regulation and management of voluntary sector organisations and in corporate governance in relation to Dementia Services Development Trust.  Colm's excellent communication and media skills on a national and international level, enable him to engage audiences and stakeholders on the issues of dementia.

Audience:              Aged Care Managers, Architects/Aged Care Facility Designers, Innovative Thinkers  

Objectives:         

-To provide an introduction on the importance of the design of the physical environment  for people with dementia
-To consider the impact the disabilities of dementia has on engaging with the environment
-To inform decision making about how to design settings for people with dementia
-To increase knowledge on light management for people with dementia.

Master Class Program Outline

13.30-14.00  Registration, lunch and welcome

14.00-15.00  Understanding dementia in the design context               Colm Cunningham

15.00-16.00  Design, Dementia and the evidence                                     Colm Cunningham

16.00-17.00  Using and audit tool too inform decision making              Colm Cunningham

17.00-18.00  Making the right decisions on lighting for people with dementia

                                                                                                                              David McNair (by webinar)

Robyn Attoe, Lecturer in Behavioural and Psychological Symptom Management, RPN, Academic Unit for Psychiatry of Old Age, The University of Melbourne, VIC

Alissa Westphal, Lecturer in Dementia Care, OT, Academic Unit for Psychiatry of Old Age, The University of Melbourne, VIC

Personal care activities such as showering, dressing and toileting are the primary triggers for behavioural symptoms of dementia. The presence of these symptoms which include physical and verbal aggression and resistiveness place significant stress on caregivers who endeavour to meet the persons care needs. Understanding and effectively responding to these behaviours can be challenging for caregivers.

This workshop provides an overview of the assessment and management processes involved in understanding and responding to behavioural symptoms during personal care activities. Interactive learning methods, small group work and practice exercises will be used to explore and enhance the practical material discussed. Opportunities will be provided for networking with other attendees through sharing and discussing case studies, experiences and outcomes of strategies implemented.

 

 

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
• ACRRM for 7 ALS, PDP Points
• APS, 28 points preapproved for the two days
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day 

Special Rates for Both Workshops Note that following this workshop, Dr Blair-West will be running a 1 day Workshop, Starting Young - Giving Children the Gift of Healthy Eating. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both:  http://www.changechampions.com.au/seminar/dr-george-blair-west-1-day-workshop-starting-young--giving-children-the-gift-of-healthy-eating_75

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
• ACRRM for 7 ALS, PDP Points
• APS, 28 points preapproved for the two days
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Special Rates for Both Workshops

Note that following this workshop, Dr Blair-West will be running a 1 day Workshop, Starting Young - Giving Children the Gift of Healthy Eating. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both. Click here to register 

 REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

·         the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points

·         ACRRM for 7 ALS, PDP Points

·         APS, 28 points preapproved for the for two days

·         Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

 

PLEASE NOTE: As this seminar is being held in NZ we will not be charging the Australian GST. However, our automated invoice will still state the separate GST amount. Please disregard this, as we have already deducted the GST from the original price. Registrations if GST was included: Standard $595, E/Bird, $545, Group $476, Level 2 price $295

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

 

Presentation downloads for:

The Deteriorating Patient

March 2010 

 

Presentation downloads for:

 3rd Improving Medication Safety

March 2010

 

 

Medication Reconciliation Master Class
Julie Greenall, RPh, BScPhm, MHSc (Bioethics), FISMPC

Project Leader
Institute for Safe Medication Practices Canada

Education:

MHSc (Bioethics), Joint Centre for Bioethics, University of Toronto, 2006
Fellowship in Safe Medication Management, ISMP Canada, 2004
Teaching and Training Adults Certificate Program, Georgian College, Barrie, Ontario, 1997
General Residency in Hospital Pharmacy, Toronto General Hospital, 1982
BScPhm, University of Toronto, Ontario, 1981

Julie has more than 25 years of clinical and management experience in pharmacy practice in community hospitals, long-term care and community pharmacy. Julie holds an active practice pharmacy license and in addition to her work with ISMP Canada, continues to work in a community hospital to maintain her practice skills and awareness of current issues.

Julie joined ISMP Canada in 2004 to complete the first Canadian Fellowship in Safe Medication Management and is now a Project Leader with responsibility for medication system reviews and incident analysis. Since joining ISMP Canada, Julie has participated in numerous medication system reviews and root cause analyses of sentinel medication incidents. Julie is a co-author of the Canadian Root Cause Analysis Framework, as well as a number of medication safety-related articles published in healthcare journals. Julie has provided educational presentations and workshops on a variety of medication safety topics across Canada and internationally, including joint sessions with Accreditation Canada related to medication reconciliation.

Topics to be covered:
• Medication reconciliation in Canada - what's been learnt
• Facilitating the implementation of medication reconciliation across the system (including identification and discussion of barriers

Maximum no of participants = 40

 

We are now accepting poster submissions for Whose Challenging Behaviours: Meeting the Needs of Older People with Dementia.

Your abstract should be set out as follows:

Title

Full names (ie title, christian name and surname), position titles and contact details for all contributing authors 

250 word abstract presented with the following headings:

Background

Strategy/Implementation

Results/Outcomes

What and how this presentation is innovative

You must be a paid and registered delegate to be able to present your poster.

Please either submit your abstract on line or email changechampions@bigpond.com

Closing date 28 February 2010 

Your poster should measure 1m x 1m and we will invite you to put them up either the evening before the seminar commences or on the first morning.

Download the workshop brochure. Registrations now open.

These workshops sell out fast.  Reserve your place by emailing milana.ingman@changechampions.com.au

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Background

The Department of Health for England launched in November 2009 the national framework for preceptorship.  See http://www.dh.gov.uk/en/Aboutus/Chiefprofessionalofficers/Chiefnursingofficer/DH__108368.

To deliver the local framework, the SHA wishes to understand the concept of support offered in similar western health economies.  It plans to hold a conference in February 2010 that is aligned with the Prescribing for Success International Conference 2010, http://www.prescribingforsuccess.co.uk/conference.  The SHA requires speakers to attend the conference and to present in Manchester 10th February 2010 and in London on 11th February 2010.

Requirement

The successful presenters will be asked to outline the support systems used to enable newly qualified healthcare staff to adapt to their new role.  This will include:

• A description of scheme/approach
• Underlying theory and principles
• Identification of any lessons learned following evaluation of their approach
• Costing models that underpin the approach
• Extent of scheme/approach
• Completion rates and engagement of supervisors
• They will also be expected to contribute to an expert panel at the close of both conferences.

Package

Each successful candidate will be offered:

• Costs covered for flight to UK and any internal travel (any stop overs at the candidates expense)
• Accommodation while in UK between 7-12 February 2010
• Living allowance for 5 days in UK
• Registration fee for Prescribing for Success Conference.

To apply:

Email to changechampions@bigpond.com by 12 January 2010:

Expression of interest that outlines your expertise as it relates to the requirement, employment and contact details

Names of contactable referees that can verify your bonafides and comment on your capacity as an engaging, knowledgeable speaker

Confirmation that you are available to travel on the set dates.

Please check your expression of interest carefully as incomplete applications will not be considered.

Further information, phone Char Weeks on 0438068050

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
• ACRRM for 10 ALS, PDP Points
• APS, 7 points preapproved for the first day
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Dates:

Brisbane 2 day workshop

Wed & Thurs, 11-12 November 2009

The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000

Sydney 1 day workshop

Sat, 21 November 2009, Amora Hotel Jamison Sydney , 11 Jamison Street, Sydney, NSW 2000

Melbourne 1 day workshop

Sat, 28 November 2009, Oaks On Market , 60 Market Street, Melbourne, VIC 3000

Brisbane 1 day workshop

Sat, 5 December 2009,  The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000

 

Webinar - Non Medical Prescribing - the UK Experience 

Order a recording of the webinar and powerpoint presentations. 

Order CD on line for $66inc GST per downloadable recording.

 

Presentation downloads for:

Investing in the Health Workforce: Aligning Strategy, Leadership and the Team

November 2009

 

Presentation downloads for:

4th Healthcare Without Walls: Best Care, Most Appropriate Place

October 2009

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims
The aims of the workshop are:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points ACRRM for 10 ALS, PDP Points
• APS, 7 points preapproved for the first day
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

For more information http://www.weightlosspsychology.com

 

 

 

 

 

 

  

 

Presentation downloads for:

 

 

 

Presentation downloads for: 

Improving Patient Flows: diagnostics and investigations

 

 

Presentation downloads for:

Improving the Management of Cognitive Impairment for Older People

April 2010

 

 Presentation downloads for:

Improving Medication Safety: sharing the lessons learnt

March 2008