Change Champions

• Highlight strategies, systems, structures and redesigns that have resulted in improvements in the safe and timely delivery of emergency care
• Showcase models of care/service delivery/clinical practice improvement and other innovations projects with demonstrated outcomes that have improved patient flows
• Showcase patient centred approaches to the design, management, co-ordination and delivery of improved services for outpatients.This seminar is collaboration of Change Champions P/L and Queensland Health

Confirmed Invited Guests

Dr Tony O'Connell, CEO, Centre for Healthcare Improvement, Queensland Health

Dr Frank Daly, Clinical Lead, 4 Hr Rule Program, Royal Perth Hospital and State-wide Executive Lead, 4 Hr Rule Program, Department of Health, WA

Dr Chris May, Queensland Health

Daniel Comerford, Area Performance Manager, Project Director Statewide Redesign Program
Health Service Performance Improvement Branch, NSW Health

 Hi Change Champions Subscribers, Delegates and Healthcare Innovators

This is the link for the Change Champions August 2010 Newsletter:

http://issuu.com/dianeb/docs/august_2010

All you need to do is click on, and you can  read it via issuu.

If you prefer to download the PDF, just click 'downloads' (to your left) and the PDF will be available for you there. 

Seminar Aims:
To share information about climate change and its impact on human health, healthcare planning & service delivery
To show case innovative initiatives, structures, systems and strategies that have reduced the carbon footprint in health care at any level of the organisation, including what worked well and what could have worked better.
To showcase innovations projects that have focussed on reducing the impact of health service delivery on the environment including those that focus on:
o Improving patient care by improving energy efficiency anywhere in/ at any level of the organisation
o Engaging staff, patients and communities in initiatives to address climate change as it relates to health service delivery, now and in the future
o Greening operations at any level of the organisation

The conference program consists of a series of workshops at James Cook University and the Townsville Hospital on Friday June11. Please see draft program. The main conference will run over Saturday June 12 and Sunday June 13. The five concurrently running sessions are sure to have topics of interest for a wide range of health professionals to choose from. Monday is set aside for sightseeing and travel. 

The conference will be opened at a ceremony at 0900am on Saturday morning. Her Excellency the Governor of Queensland, Penelope Wensley has been invited to formally open the conference following a "Welcome to Country" from the traditional owners the Bindil and Wulgurukaba people. We will be acknowledging the 40th anniversary of the foundation of James Cook University at the opening ceremony. 

The keynote address will be delivered by Professor David Warrell, Professor of Tropical Medicine and Infectious Diseases at Oxford University and founding Director of Oxford's Centre for Tropical Medicine. He is considered a giant in the word of tropical medicine and a captivating speaker. Leading experts many of the areas being covered in the program have already accepted invitations to speak at the conference. 

We have a great deal of interest from trade company sponsors wishing to exhibit their products and services in the Queensland Foyer of the Convention Centre. Lunches and teas will also be held in Foyer allow delegates plenty of time to view the products and talk with the company representatives. 

Socially there will be a meet and greet and trade exhibition opening on the Friday evening. Our famous tropical beach dinner and party being will be held on Saturday night. Wear your tropical party clothes or pick up a lei at the door and be ready to have a great time. Monday has been set aside to travel home or sightseeing for delegates staying after the conference to explore the region. June is certainly a magnificent time to visit the Tropics. 

The conference celebrates the centennial of Dr Anton Brienls arrival in Townsville to take on the role of inaugural Director of the Australian Institute of Tropical Medicine. This was to become the first Medical Research Institute in the newly formed Commonwealth of Australia. Many of the achievements will be presented over the weekend.

Friday 11th June

Workshops - James Cook University and The Townsville Hospital
Poster Presentations – Townsville Entertainment and Convention Centre
Trade Exhibition Meet and Greet – Townsville Entertainment and Convention Centre 

Saturday 12th June

Townsville Entertainment and Convention Centre and Jupiters.
Opening ceremony, keynote address, plenary and concurrent sessions
Poster presentations, workshops
Trade exhibition
Tropical Beach Dinner Dance and Party 

Sunday 13th June

Townsville Entertainment and Convention Centre and Jupiters.
Concurrent sessions proffered papers.
Trade exhibition
Conference Close 

Monday 14th June

Sightseeing around Townsville, Magnetic Island and Billabong Sanctuary
Travel home safely 

The team at Jetset Travel Townsville will assist with your travel requirements including great rates on accommodation within easy reach of the venue. 

Anthony Bordignon and his team at IAM Events will look after all your registration details and a prize of two tickets to the Saturday Dinner is being drawn for registrations received before April 19 2010. We have worked hard to keep the registration fees and social events as affordable as possible. 

We look forward to welcoming visiting delegates to join us and enjoy this historic and exciting conference event in Townsville. We hope you can join us.

TO REGISTER:

visit the website http://aims.iamevents.com.au to register and for more details

Seminar Aims

Highlight strategies for:

•  Improving access to and managing demand for public oral and dental care
•  Integrating oral and dental care into general healthcare and well being
• Improving preventive oral and dental care programs 

Showcase innovations programs and projects with demonstrated outcomes that have:

• Impacted waiting times for oral and dental care
• Improved quality, safety and efficiency of service delivery with a particular focus on service integration and co-ordination of care
• Focussed on preventive programs
•  Addressed workforce challenges including recruitment, retention, education and training 

Seminar Aims:

•  To highlight practical strategies to ensure the viability and sustainability of the aged and community care workforce into the future
  •  Workforce planning
• To showcase innovations projects in aged, community care and educational settings that have demonstrated successes in:
  •  Improving attraction, recruitment and retention
  •  Education, training and continuing professional development
  •  Improving staff satisfaction
• To showcase successful quality improvement and patient safety initiatives that focus on:
  • Management and leadership development
  • Clinical governance
  • Best practice/evidence based practice
  • Models of care and models of service delivery inc a focus on skill mix

Master Class Outline - 12.30-17.00 with afternoon tea.

Angie will take you through:

• Productive Leadership - understanding the difference between leadership and management and the need for both. Leadership as a choice through the system not a position
• The Compass for Transformation - the interdependent elements that need to be in play to enable excellent patient/ client experience and value for money
• Designing for Safe Care - adopting the principles of reliable systems and enhanced recovery
• Establishing the Culture for Improvement - how culture is created for success or failure.

The Master Class will include references to recent work with Leicester City PCT community nursing team and Halton and St Helen's Continuing Care Team. Also current work looking at the implementation of the Mental Capacity Act and Deprivation of Liberties in the East Midlands and creating a managed end of life care pathway in Birmingham.

Each delegate will receive a workbook electronically prior to the workshop

Angie Nesbit is a clinician turned organisational development specialist skilled in developing NHS leaders to enable them to lead successful change and service redesign. Angie is passionate about helping teams, organisations and health and social care communities understand the patient journey and experience and supporting them to make dramatic service improvements quickly and efficiently. Angie has recently co-ordinated an innovative strategy for community nursing in Leicester England which engaged all 730 nurses in the process. Angie also recently completed a piece of work at Halton & St Helens PCT England reviewing the Continuing Healthcare arrangements and piloting a scheme to improve older peoples wellbeing after an acute episode of care to reduce the need for continuing healthcare and improve quality of life. Angie is particularly skilled in engaging with key stakeholders; the latter skill saw Angie employed by the Department of Health England in 2005 engaging senior clinicians and professional bodies in the NHS System Reform agenda.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators •

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points
• ACRRM for 7 ALS, PDP Points
• APS, 28 points preapproved for the two days
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

Presenters:      Colm Cunningham, Director of Operations

                             David McNair, Director of Lighting (by webinar)

                             The Dementia Services Development Centre, UK

 Colm Cunningham is the director of operations of an internationally respected dementia organisation, which influences governments, politicians and civil servants in three continents. He is respected as an advisor on national and local policy on dementia as well as issues involving ageing populations. His passion is displayed in his proven track record in dementia research and authorship in international journals, books and government reports. Colm also has previous experience in regulation and management of voluntary sector organisations and in corporate governance in relation to Dementia Services Development Trust.  Colm's excellent communication and media skills on a national and international level, enable him to engage audiences and stakeholders on the issues of dementia.

Audience:              Aged Care Managers, Architects/Aged Care Facility Designers, Innovative Thinkers  

Objectives:         

-To provide an introduction on the importance of the design of the physical environment  for people with dementia
-To consider the impact the disabilities of dementia has on engaging with the environment
-To inform decision making about how to design settings for people with dementia
-To increase knowledge on light management for people with dementia.

Master Class Program Outline

13.30-14.00  Registration, lunch and welcome

14.00-15.00  Understanding dementia in the design context               Colm Cunningham

15.00-16.00  Design, Dementia and the evidence                                     Colm Cunningham

16.00-17.00  Using and audit tool too inform decision making              Colm Cunningham

17.00-18.00  Making the right decisions on lighting for people with dementia

                                                                                                                              David McNair (by webinar)

Personal care activities such as showering, dressing and toileting are the primary triggers for behavioural symptoms of dementia. The presence of these symptoms which include physical and verbal aggression and resistiveness place significant stress on caregivers who endeavour to meet the persons care needs. Understanding and effectively responding to these behaviours can be challenging for caregivers.

This workshop provides an overview of the assessment and management processes involved in understanding and responding to behavioural symptoms during personal care activities. Interactive learning methods, small group work and practice exercises will be used to explore and enhance the practical material discussed. Opportunities will be provided for networking with other attendees through sharing and discussing case studies, experiences and outcomes of strategies implemented.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators

REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Change Champions is excited to launch the first edition of our newsletter! 

We trust that you will find it a useful resource in keeping you informed.

Read the newsletter here:

http://issuu.com/dianeb/docs/newsletter_april_2010_new

Edition highlights:

Char Weeks' observations on culture change:

'Coo-ee. What? Culture Change for Healthcare.

You Must be Dreaming. Not.'

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

Note that following this workshop, Dr Blair-West will be running a 1 day Workshop, Starting Young - Giving Children the Gift of Healthy Eating. Special rates apply for each workshop (the same as the Group Discount) if you choose to attend both. Click here to register 

 REFUND POLICY - A 50% refund will be offered for cancellations received up to 14 days prior to the seminar. No refunds will be given after this time but replacement delegate names will be accepted. Alternatively, if another workshop is scheduled, you can carry a credit forward for this, but a further fee of 25% will be charged to cover committed admin, venue and catering costs. If you are part of a group, the discount may not apply to other members if you cancel. If the workshop has to be cancelled, the organiser will refund the total amount paid and this will constitute the maximum liability of the organiser. Any other costs associated with attendance are the delegate’s responsibility.

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

Seminar Aims:

• Highlight initiatives that focus on timely and appropriate recognition of, and response to patients who are at risk of clinical deterioration
• Showcase organisational/facility wide systems and communication strategies that enable clinical deterioration to be identified early and appropriately communicated.
• Showcase programs where solutions to problems related to the identification and management of clinical deterioration and have been successfully implemented

Aims of Seminar

Highlight initiatives, structures, systems and strategies that have been successfully implemented and have resulted in improved medication safety for patients.

Showcase best practice, models of care, models of service delivery, tools and resources that have been effective in improving medication safety and/or reducing medication errors.

Showcase strategies for evaluating the effectiveness of medication safety/error reduction initiatives

Medication Reconciliation Master Class
Julie Greenall, RPh, BScPhm, MHSc (Bioethics), FISMPC

Project Leader
Institute for Safe Medication Practices Canada

Maximum no of participants = 40

We are now accepting poster submissions for Whose Challenging Behaviours: Meeting the Needs of Older People with Dementia.

Your abstract should be set out as follows:

Title

Full names (ie title, christian name and surname), position titles and contact details for all contributing authors 

250 word abstract presented with the following headings:

Background

Strategy/Implementation

Results/Outcomes

What and how this presentation is innovative

You must be a paid and registered delegate to be able to present your poster.

Please either submit your abstract on line or email changechampions@bigpond.com

Closing date 28 February 2010 

Your poster should measure 1m x 1m and we will invite you to put them up either the evening before the seminar commences or on the first morning.

Download the workshop brochure. Registrations now open.

These workshops sell out fast.  Reserve your place by emailing milana.ingman@changechampions.com.au

Background

The Department of Health for England launched in November 2009 the national framework for preceptorship.  See http://www.dh.gov.uk/en/Aboutus/Chiefprofessionalofficers/Chiefnursingofficer/DH__108368.

To deliver the local framework, the SHA wishes to understand the concept of support offered in similar western health economies.  It plans to hold a conference in February 2010 that is aligned with the Prescribing for Success International Conference 2010, http://www.prescribingforsuccess.co.uk/conference.  The SHA requires speakers to attend the conference and to present in Manchester 10th February 2010 and in London on 11th February 2010.

Requirement

The successful presenters will be asked to outline the support systems used to enable newly qualified healthcare staff to adapt to their new role.  This will include:

• A description of scheme/approach
• Underlying theory and principles
• Identification of any lessons learned following evaluation of their approach
• Costing models that underpin the approach
• Extent of scheme/approach
• Completion rates and engagement of supervisors
• They will also be expected to contribute to an expert panel at the close of both conferences.

Package

Each successful candidate will be offered:

• Costs covered for flight to UK and any internal travel (any stop overs at the candidates expense)
• Accommodation while in UK between 7-12 February 2010
• Living allowance for 5 days in UK
• Registration fee for Prescribing for Success Conference.

To apply:

Email to changechampions@bigpond.com by 12 January 2010:

Expression of interest that outlines your expertise as it relates to the requirement, employment and contact details

Names of contactable referees that can verify your bonafides and comment on your capacity as an engaging, knowledgeable speaker

Confirmation that you are available to travel on the set dates.

Please check your expression of interest carefully as incomplete applications will not be considered.

Further information, phone Char Weeks on 0438068050

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

For more information http://www.weightlosspsychology.com

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

Dates:

Brisbane 2 day workshop

Wed & Thurs, 11-12 November 2009

The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000

Sydney 1 day workshop

Sat, 21 November 2009, Amora Hotel Jamison Sydney , 11 Jamison Street, Sydney, NSW 2000

Melbourne 1 day workshop

Sat, 28 November 2009, Oaks On Market , 60 Market Street, Melbourne, VIC 3000

Brisbane 1 day workshop

Sat, 5 December 2009,  The Eagle Street Conference Venue, 175 Eagle Street, Brisbane , QLD 4000

Order a recording of the webinar and powerpoint presentations.  Click on CDs on the home page and order on line for $66inc GST per downloadable recording.  Note the vision and audio recording with the presentations will be emailed to you.  You must have Windows Media Player to view.

Join internationally recognised expert on rostering and workforce management, Roxanne Harms in a 90 minute interactive webinar on Thursday 12 November 2009 from 12.00-13.30 AESST.

Through a 60 minute presentation and 30 minutes audience discussion Roxanne will cover:

• Rostering as a Recruitment & Retention Strategy in Aged Care
• Impact of Global Financial Crisis on Recruitment & Retention
• Improving Roster Quality in Aged Care
• Rostering for Safe Staffing
• Organisational Competencies in Workforce Deployment/Rostering
• Creating Organizational Capacity Through Improved Rostering

Roxanne Harms, Principal and Senior Consultant, Workforce Edge Consulting 

Over the last 18 years, Roxanne Harms has become a recognized global expert in the area of Healthcare Workforce Deployment and Utilisation, through her involvement in over 200 engagements worldwide. Her expertise covers all areas from process reengineering and organizational change to the technical tools that support the sophisticated steps involved in planning and deploying a healthcare workforce to effective rostering techniques. In 2001 Roxanne founded Workforce Edge Consulting and has grown a highly specialized healthcare advisory team dedicated to improving healthcare through improving workforce deployment. From the strategic importance of this critical operational activity to the practical application of the changes necessary for better workforce utilization in healthcare organizations, Roxanne and her team have the unique skill set to assist health organisations in achieving improved clinical and financial outcomes.

For more information about Roxanne Harms, visit the Change Champions consultant listings.  Click on the link on our home page.

Order a recording of the webinar and powerpoint presentations.  Click on CDs on the home page and order on line for $66inc GST per downloadable recording.  Note the vision and audio recording with the presentations will be emailed to you.  You must have Windows Media Player to view.

Seminar Aims:
• Highlight innovations that address globalism and generational change in the emergent healthcare workforce as they relate to organisational strategy, structure, culture, leadership, people and performance inc:
o Building organisational capability for change, developing leadership capability and the talent base in a digital age
o Social networking in 21st century organisation
o Embracing generational workforce change inc globalism, attraction, retention, developing, supporting and managing emerging workforce etc

• Showcase innovative leadership approaches that have been implemented and have resulted in:
o tangible transformation of organisational strategy into everyday healthcare practice
o successful service redesign/service delivery
o improved capability to manage staff
o team based models of efficient and effective redesigned work practices

• Share redesign strategies/approaches that have been implemented to attract, retain, develop and support the health workforce of the future

• Share effective approaches to education and training that meet organisational and health professional needs including e-learning.

JOIN OUR DISCUSSION GROUP ON LINKED IN, http://www.linkedin.com.

The group is called, Future Proofing the Healthcare Workforce

Seminar Aims:

•  Highlight successful strategies for ensuring that quality patient care is delivered in the most appropriate setting
•  Showcase models of service delivery/care that have resulted in hospital avoidance, reduced hospital admissions and/or care closer to home
•  Highlight strategies for improving the patient journey and the patient experience as they relate to hospital avoidance/reduced hospital admissions and/or care closer to home initiatives

Dr George Blair-West is a thoroughly engaging and informative speaker, a true expert on this difficult topic area.   Don't miss this chance to learn from him.

Workshop Aims
The aims of the workshop are:

• To give you the state-of-the-art understanding of the psychology of weight loss.
  You will learn why people sabotage weight loss, the key aspects of Restraint
  Theory and the most common motivations for this.
• Second, you will leave the workshop having learnt ‘hands on' techniques for,
  driving change and working more effectively with your obese clientele. You
  will be able to apply these skills the very next time you see an obese person.

Who should attend?
These workshops, while designed for any registered health professional working with the obese, are primarily targeted at:

• Dietitians, • GPs • Counsellors• Psychologists • Nurse Therapists • Diabetes Educators • Counsellors

This event has been approved by:

• the Royal Australian College of General Practitioners, Activity 746234 for 40 category 1 points ACRRM for 10 ALS, PDP Points
• APS, 7 points preapproved for the first day
• Australian Society of Clinical Hypnotherapists,16 points for two days and 8 points for one day

For more information http://www.weightlosspsychology.com

Seminar Aims
-Highlight strategies, systems, structures and redesigns that have resulted in improvements in the delivery of services for outpatients.
-Showcase models of care/service delivery/clinical practice improvement and other innovations projects with demonstrated outcomes that have resulted in an improvement in the co-ordination services for outpatients at the acute, ambulatory care and primary care interface.
-Showcase patient centred approaches to the design, management, co-ordination and delivery of improved services for outpatients.

ROYAL AUSTRALASIAN COLLEGE OF SURGEONS CPD PROGRAM

This educational activity has been approved in the College's CPD Program.  Fellows who participate can claim one point per hour (maximum 8 points in Category 4: Maintenance of Clinical Knowledge and Skills towards 2009 CPD totals). 

Seminar Aims

• To highlight strategies for managing behaviours that affect access to and the delivery of services/care for older people with cognitive impairment, including what works well and what doesn't work so well.
• To showcase patient centred approaches, models of service delivery/care/respite/support, tools and techniques and other innovations that have been proven to be effective in managing behaviours that impact the care of older people with cognitive impairment.
• To demonstrate effective approaches to education and training for healthcare professionals to better enable them to delivery quality care for older people with cognitive impairment with challenging behaviour.

Seminar Aims

• To share information about the implementation of initiatives, structures, systems and strategies that have improved the patient journey for older people requiring transitional care.

• To showcase models of care, models of service delivery, tools and other innovations that have been proven effective in the delivery of transitional care for older people.

Seminar Aims

• Highlight strategic directions in the delivery of safe, integrated, effective and appropriate maternity care.
• Showcase clinical redesign/service improvement initiatives etc with a demonstrated impact on the delivery of safe and effective maternity care.
• Showcase models of care, best practice approaches, patient experience projects, etc that have been implemented and have improve maternity care delivery.
• Showcase innovative strategies to retain, recruit or redesign work roles to meet increasing birth rates in an environment of workforce shortage.

Seminar Aims 

• Provide a forum for health professionals who want to make a difference to exchange ideas about successful strategies that have positively impacted on culture at any level of the organisation (eg hospital wide, management, division, department, team, individual)
• Foster innovation and creativity to improve quality, safety and throughput in a positive, functional and productive environment for staff, patients and carers 
• Share information about the impact of successful culture change strategies on quality, safety, patient flows and workforce.

ANZCA CPD Program approval no. 1278, under Category 1/Level 1 – 1 Credit per hour

Seminar Aims
• To showcase structures, systems and strategies etc that have resulted in improved access to services for patients/clients requiring rehabilitation and/or their carers.

• To showcase models of service delivery and/or care, best practice and other innovations projects that have demonstrated improved service delivery and quality of care for users of rehabilitation services.

.

Change Champions and NSW Health in partnership invite participation in their Toolkit Seminar, Hospital Avoidance: alternatives to the ED. 

Seminar Aims
To showcase innovative models of care that have been successfully implemented to:
. ensure that patient care is delivered in the most appropriate setting

. avoid and/or reduce hospital admissions

. manage emergency demand

. improve the patient journey.

• To showcase structures, systems and strategies, including clinical redesign and clinical practice improvement initiatives, that have resulted in improvements to patient flows through improved access to, and delivery of diagnostic and investigative services including results reporting
• To showcase models of service delivery and/or care, policies, processes and other innovations projects that have demonstrated improved quality, safety and efficiency of ordering, diagnostic testing/imaging and other investigations and results reporting.

Seminar Aim

• To showcase and share lessons learnt about structures, systems and strategies, (including models of care/service delivery, clinical redesign and clinical practice improvement initiatives) that have resulted in improvements to patient safety, quality and efficiency in hospitals after hours.

• To share information about the implementation of initiatives, structures, systems and strategies that have improved service delivery and management of cognitive impairment in older people, including sharing the lessons learnt.
• To showcase models of care, models of service delivery, tools and other innovations that have been effective in improving service delivery and management of older patients with cognitive impairment.

Seminar Aims

• To share information about initiatives, structures, systems and strategies that have been successfully implemented and have improved medication safety for patients.
• To showcase best practice, models of care, models of service delivery, tools and resources that have been effective in improving medication safety and/or reducing medication errors.