Change Champions

• Highlight strategies, systems, structures and redesigns that have resulted in improvements in the safe and timely delivery of emergency care
• Showcase models of care/service delivery/clinical practice improvement and other innovations projects with demonstrated outcomes that have improved patient flows
• Showcase patient centred approaches to the design, management, co-ordination and delivery of improved services for outpatients.This seminar is collaboration of Change Champions P/L and Queensland Health

Confirmed Invited Guests

Dr Tony O'Connell, CEO, Centre for Healthcare Improvement, Queensland Health

Dr Frank Daly, Clinical Lead, 4 Hr Rule Program, Royal Perth Hospital and State-wide Executive Lead, 4 Hr Rule Program, Department of Health, WA

Dr Chris May, Queensland Health

Daniel Comerford, Area Performance Manager, Project Director Statewide Redesign Program
Health Service Performance Improvement Branch, NSW Health

 Hi Change Champions Subscribers, Delegates and Healthcare Innovators

This is the link for the Change Champions August 2010 Newsletter:

http://issuu.com/dianeb/docs/august_2010

All you need to do is click on, and you can  read it via issuu.

If you prefer to download the PDF, just click 'downloads' (to your left) and the PDF will be available for you there. 

Seminar Aims:
To share information about climate change and its impact on human health, healthcare planning & service delivery
To show case innovative initiatives, structures, systems and strategies that have reduced the carbon footprint in health care at any level of the organisation, including what worked well and what could have worked better.
To showcase innovations projects that have focussed on reducing the impact of health service delivery on the environment including those that focus on:
o Improving patient care by improving energy efficiency anywhere in/ at any level of the organisation
o Engaging staff, patients and communities in initiatives to address climate change as it relates to health service delivery, now and in the future
o Greening operations at any level of the organisation

Seminar Aims

Highlight strategies for:

•  Improving access to and managing demand for public oral and dental care
•  Integrating oral and dental care into general healthcare and well being
• Improving preventive oral and dental care programs 

Showcase innovations programs and projects with demonstrated outcomes that have:

• Impacted waiting times for oral and dental care
• Improved quality, safety and efficiency of service delivery with a particular focus on service integration and co-ordination of care
• Focussed on preventive programs
•  Addressed workforce challenges including recruitment, retention, education and training 

Seminar Aims:

•  To highlight practical strategies to ensure the viability and sustainability of the aged and community care workforce into the future
  •  Workforce planning
• To showcase innovations projects in aged, community care and educational settings that have demonstrated successes in:
  •  Improving attraction, recruitment and retention
  •  Education, training and continuing professional development
  •  Improving staff satisfaction
• To showcase successful quality improvement and patient safety initiatives that focus on:
  • Management and leadership development
  • Clinical governance
  • Best practice/evidence based practice
  • Models of care and models of service delivery inc a focus on skill mix

Change Champions is excited to launch the first edition of our newsletter! 

We trust that you will find it a useful resource in keeping you informed.

Read the newsletter here:

http://issuu.com/dianeb/docs/newsletter_april_2010_new

Edition highlights:

Char Weeks' observations on culture change:

'Coo-ee. What? Culture Change for Healthcare.

You Must be Dreaming. Not.'

Seminar Aims:

• Highlight initiatives that focus on timely and appropriate recognition of, and response to patients who are at risk of clinical deterioration
• Showcase organisational/facility wide systems and communication strategies that enable clinical deterioration to be identified early and appropriately communicated.
• Showcase programs where solutions to problems related to the identification and management of clinical deterioration and have been successfully implemented

Aims of Seminar

Highlight initiatives, structures, systems and strategies that have been successfully implemented and have resulted in improved medication safety for patients.

Showcase best practice, models of care, models of service delivery, tools and resources that have been effective in improving medication safety and/or reducing medication errors.

Showcase strategies for evaluating the effectiveness of medication safety/error reduction initiatives

Order a recording of the webinar and powerpoint presentations.  Click on CDs on the home page and order on line for $66inc GST per downloadable recording.  Note the vision and audio recording with the presentations will be emailed to you.  You must have Windows Media Player to view.

Join internationally recognised expert on rostering and workforce management, Roxanne Harms in a 90 minute interactive webinar on Thursday 12 November 2009 from 12.00-13.30 AESST.

Through a 60 minute presentation and 30 minutes audience discussion Roxanne will cover:

• Rostering as a Recruitment & Retention Strategy in Aged Care
• Impact of Global Financial Crisis on Recruitment & Retention
• Improving Roster Quality in Aged Care
• Rostering for Safe Staffing
• Organisational Competencies in Workforce Deployment/Rostering
• Creating Organizational Capacity Through Improved Rostering

Roxanne Harms, Principal and Senior Consultant, Workforce Edge Consulting 

Over the last 18 years, Roxanne Harms has become a recognized global expert in the area of Healthcare Workforce Deployment and Utilisation, through her involvement in over 200 engagements worldwide. Her expertise covers all areas from process reengineering and organizational change to the technical tools that support the sophisticated steps involved in planning and deploying a healthcare workforce to effective rostering techniques. In 2001 Roxanne founded Workforce Edge Consulting and has grown a highly specialized healthcare advisory team dedicated to improving healthcare through improving workforce deployment. From the strategic importance of this critical operational activity to the practical application of the changes necessary for better workforce utilization in healthcare organizations, Roxanne and her team have the unique skill set to assist health organisations in achieving improved clinical and financial outcomes.

For more information about Roxanne Harms, visit the Change Champions consultant listings.  Click on the link on our home page.

Order a recording of the webinar and powerpoint presentations.  Click on CDs on the home page and order on line for $66inc GST per downloadable recording.  Note the vision and audio recording with the presentations will be emailed to you.  You must have Windows Media Player to view.

Seminar Aims:
• Highlight innovations that address globalism and generational change in the emergent healthcare workforce as they relate to organisational strategy, structure, culture, leadership, people and performance inc:
o Building organisational capability for change, developing leadership capability and the talent base in a digital age
o Social networking in 21st century organisation
o Embracing generational workforce change inc globalism, attraction, retention, developing, supporting and managing emerging workforce etc

• Showcase innovative leadership approaches that have been implemented and have resulted in:
o tangible transformation of organisational strategy into everyday healthcare practice
o successful service redesign/service delivery
o improved capability to manage staff
o team based models of efficient and effective redesigned work practices

• Share redesign strategies/approaches that have been implemented to attract, retain, develop and support the health workforce of the future

• Share effective approaches to education and training that meet organisational and health professional needs including e-learning.

JOIN OUR DISCUSSION GROUP ON LINKED IN, http://www.linkedin.com.

The group is called, Future Proofing the Healthcare Workforce

Seminar Aims:

•  Highlight successful strategies for ensuring that quality patient care is delivered in the most appropriate setting
•  Showcase models of service delivery/care that have resulted in hospital avoidance, reduced hospital admissions and/or care closer to home
•  Highlight strategies for improving the patient journey and the patient experience as they relate to hospital avoidance/reduced hospital admissions and/or care closer to home initiatives

Seminar Aims
-Highlight strategies, systems, structures and redesigns that have resulted in improvements in the delivery of services for outpatients.
-Showcase models of care/service delivery/clinical practice improvement and other innovations projects with demonstrated outcomes that have resulted in an improvement in the co-ordination services for outpatients at the acute, ambulatory care and primary care interface.
-Showcase patient centred approaches to the design, management, co-ordination and delivery of improved services for outpatients.

ROYAL AUSTRALASIAN COLLEGE OF SURGEONS CPD PROGRAM

This educational activity has been approved in the College's CPD Program.  Fellows who participate can claim one point per hour (maximum 8 points in Category 4: Maintenance of Clinical Knowledge and Skills towards 2009 CPD totals). 

Seminar Aims

• To highlight strategies for managing behaviours that affect access to and the delivery of services/care for older people with cognitive impairment, including what works well and what doesn't work so well.
• To showcase patient centred approaches, models of service delivery/care/respite/support, tools and techniques and other innovations that have been proven to be effective in managing behaviours that impact the care of older people with cognitive impairment.
• To demonstrate effective approaches to education and training for healthcare professionals to better enable them to delivery quality care for older people with cognitive impairment with challenging behaviour.

Seminar Aims

• To share information about the implementation of initiatives, structures, systems and strategies that have improved the patient journey for older people requiring transitional care.

• To showcase models of care, models of service delivery, tools and other innovations that have been proven effective in the delivery of transitional care for older people.

Seminar Aims

• Highlight strategic directions in the delivery of safe, integrated, effective and appropriate maternity care.
• Showcase clinical redesign/service improvement initiatives etc with a demonstrated impact on the delivery of safe and effective maternity care.
• Showcase models of care, best practice approaches, patient experience projects, etc that have been implemented and have improve maternity care delivery.
• Showcase innovative strategies to retain, recruit or redesign work roles to meet increasing birth rates in an environment of workforce shortage.

Seminar Aims 

• Provide a forum for health professionals who want to make a difference to exchange ideas about successful strategies that have positively impacted on culture at any level of the organisation (eg hospital wide, management, division, department, team, individual)
• Foster innovation and creativity to improve quality, safety and throughput in a positive, functional and productive environment for staff, patients and carers 
• Share information about the impact of successful culture change strategies on quality, safety, patient flows and workforce.

ANZCA CPD Program approval no. 1278, under Category 1/Level 1 – 1 Credit per hour

Seminar Aims
• To showcase structures, systems and strategies etc that have resulted in improved access to services for patients/clients requiring rehabilitation and/or their carers.

• To showcase models of service delivery and/or care, best practice and other innovations projects that have demonstrated improved service delivery and quality of care for users of rehabilitation services.

.

Change Champions and NSW Health in partnership invite participation in their Toolkit Seminar, Hospital Avoidance: alternatives to the ED. 

Seminar Aims
To showcase innovative models of care that have been successfully implemented to:
. ensure that patient care is delivered in the most appropriate setting

. avoid and/or reduce hospital admissions

. manage emergency demand

. improve the patient journey.

• To showcase structures, systems and strategies, including clinical redesign and clinical practice improvement initiatives, that have resulted in improvements to patient flows through improved access to, and delivery of diagnostic and investigative services including results reporting
• To showcase models of service delivery and/or care, policies, processes and other innovations projects that have demonstrated improved quality, safety and efficiency of ordering, diagnostic testing/imaging and other investigations and results reporting.

Seminar Aim

• To showcase and share lessons learnt about structures, systems and strategies, (including models of care/service delivery, clinical redesign and clinical practice improvement initiatives) that have resulted in improvements to patient safety, quality and efficiency in hospitals after hours.

• To share information about the implementation of initiatives, structures, systems and strategies that have improved service delivery and management of cognitive impairment in older people, including sharing the lessons learnt.
• To showcase models of care, models of service delivery, tools and other innovations that have been effective in improving service delivery and management of older patients with cognitive impairment.

Seminar Aims

• To share information about initiatives, structures, systems and strategies that have been successfully implemented and have improved medication safety for patients.
• To showcase best practice, models of care, models of service delivery, tools and resources that have been effective in improving medication safety and/or reducing medication errors.