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30 Jun 2018

Imposter Syndrome

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Most of us have been there at one time or another. We have arrived in a great job, filled to the brim with enthusiasm and excitement. When the fanfare of introductions and induction fizzles, and we get down to the real work, we freak out. Feeling like a fraud? Wondering how you got that job? Remember when you stood...
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13 Mar 2018

Why Saying “Thank You” Can Help Build Resilience at Work

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There’s a lot to be said for saying a heartfelt “thank you” at work. There is considerable research that shows that, by saying ‘thank you” and meaning it, you can uplift and motivate staff, improve productivity, build confidence, self-esteem and relationships and improve job satisfaction. That’s a pretty good outcome for being appropriately grateful for work done, with the...
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27 Feb 2018

The Angry Employee: Painful or in pain?

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Where there is anger, there is always pain underneath. Eckhart Tolle “That’s just Merridy. She’s always angry. It’s just who she is”, explained the Assistant Director to a consultant arriving for a short assignment. “She’s very bright, perhaps too intelligent for the job. She is also very prickly. Don’t mind her. Her work is good. Every now and then she, well, she just erupts. We...
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3 May 2016

Organisational Grammar Occasional Lesson: “You” in the Accusative

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I received one of those calls today.  It started out with the usual exchange of pleasantries and went downhill from there. The caller commenced the next sentence with, “You didn’t…….”  I bristled. First, because I did…and it took quite a longer time to achieve than I expected.   And, second, because the word, “you” in the second person singular was...
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